Windows Vista problem solving (not)

, posted: 24-FEB-2007 18:16

I really want to like Windows Vista but it's turning into seriously tough love. Every now and then things fail on Vista, for no apparent reason. Starting this month, the Nvidia video driver has "stopped functioning" but then recovers. The screen goes into sleep mode, and then comes back on again - I suspect this is an issue with the Secure Screen in Vista. It could be the DreamScene Preview too, but that's also died for me and is no longer showing.

Thinking I could use Microsoft's problem solving tools for Vista, I head into the Control Panel and try that. I check for solutions to my many problems, just in case something pops up - nothing useful has so far come out of doing this but who knows? One day it might happen. So I report the 91 problems:
Problem Reporting
The Apache webserver comes from installing the Marvell driver package for the Intel 975BX2 board I use. Why would anyone put an HTTP server into a SATA storage driver package? Only Marvell knows; I certainly don't.

Unfortunately, there are no solutions as such offered for me, but a few hints and tips maybe? Update I just noticed the date on the screen shot below: 31 Jan this year. It should be Feb 24, which makes me suspect Vista's problem solving tool is rather broken.

No Solutions

Away Mode Driver? OK, let's download that. Not sure what problem that's supposed to sort out (Vista doesn't tell me) but I'm all for new drivers, so let's see what it says....
Awaymode
So I click on the green Windows Update link...
VistaWupdate
Oh OK, so back to the Windows Update in Vista which of course tells me that my system is up to date. Useful. A bit of Googling tells me that the Away Mode Driver is probably the Quick Restore thing that Intel introduced for Viiv, but I'm not sure yet. As for the other suggestions, the upgrade MSN Messenger one is a dud. I already have the latest version of MSN Messenger as far as I can tell and anyway, isn't it supposed to be Live Messenger now?

What's that This problem is being researched though?
This problem
Yes... yes... that's good, thanks Microsoft. But what is "This problem" you're talking about? Is it the video driver failing? Something? Hmm?

While I wait to find out, it's back into Windows XP which is problem-free and completely stable on this particular system.







Other related posts:
Today’s incomprehensible Windows security warning
Today's strange Internet Explorer 8 error message
Microsoft takes the wind out of Windows 7's sails


 





Comment by Daniel, on 25-FEB-2007 13:49

Yeah, I've been liking Vista but it has been problematic with games. I just bought a new graphics card but get really pitiful performance out of it for games. Sure, it makes Aero nice, but the games just suffer. It's back to XP for me for games until things improve (which don't look like it'll be soon thanks to nVidia).


Comment by Alastair Thompson, on 27-FEB-2007 08:36

Juha,

Meanwhile... it is going to get harder and harder to buy XP.

Dell is selling it but only if you really ask. And this is on machines with NVidia installed.

Interesting to see how few vista installations are showing up in our web logs.

Alastair


Comment by aaron, on 27-FEB-2007 10:06

i have been having problems with EI7 on my windows vista. it shows up and said

Internet Explorer cannot display the webpage

Most likely causes:
You are not connected to the Internet.
The website is encountering problems.
There might be a typing error in the address.

What you can try:

Diagnose Connection Problems
More information

This problem can be caused by a variety of issues, including:

Internet connectivity has been lost.
The website is temporarily unavailable.
The Domain Name Server (DNS) is not reachable.
The Domain Name Server (DNS) does not have a listing for the website's domain.

If this is an HTTPS (secure) address, click Tools, click Internet Options, click Advanced, and check to be sure the SSL and TLS protocols are enabled under the security section.

For offline users

You can still view subscribed feeds and some recently viewed webpages.

To view subscribed feeds

Click the Favorites Center button , click Feeds, and then click the feed you want to view.

To view recently visited webpages (might not work on all pages)

Click Tools , and then click Work Offline.

Click the Favorites Center button , click History, and then click the page you want to view.


I tried everything. so now I'm using Mozilla Firefox. It says there is an error or something so I have to run as administrator. online games and instant messengers work perfect.


Author's note by juha, on 27-FEB-2007 10:19

Hmm, must go and take a look to see what people use.

Incidentally, the new Nvidia 100 series driver still suffers from "stopped responding" issues in Vista.


Comment by vipul, on 3-MAR-2007 11:29

i think window vista is flop show of Microsoft.


Comment by Jim Kirkby, on 4-MAR-2007 03:43

Made the mistake of installing VISTA on my Aurora machine.

Got Dual GeForce 6800. And the bloody thing just keeps re-booting. Sometimes it might stay for a whole 15 minutes.

Fed up now.

JK


Author's note by juha, on 4-MAR-2007 07:17

Jim: can you go boot into XP to see if it happens there too?


Comment by yohan, on 13-MAR-2007 02:55

I guess we would be hearing horrifying Vista compatibility stories til next year. Fortunately for some, things are going smoothly. Most of the problems that people encounter when using vista are drivers. In case you're having compatibility dilemmas, try going to http://www.radarsync.com/vista. I get my Vista drivers from that site.


Comment by Doug, on 20-MAR-2007 06:31

The Vista drivers for both my ATI video board that came with my Vista Ready HP pc as well as the Vista drivers for my new GeForce board both exhibit somewhat the same problem as you have experienced. BUT the cool thing is that I have two identical SAMSUNG SyncMaster 204B 20" LCDs. One is connected via vga, while the other is connected with the HDTV connector. The vga connect is ALWAYS fine whereas the HDTV ALWAYS goes out to lunch every once in awhile. This happens only when screen sizes are greater than 1280 x 1024. A new WDM driver came out a couple of weeks ago from MS for my ATI board. I bothered to install the ATI board, load the drivers, and voila. Now it goes out to lunch no matter what the screen resolution is. Nice job they did eh???


Author's note by juha, on 20-MAR-2007 07:13

That's an interesting observation... my Dell 24" is connected with DVI, and I wonder if there are issues with the straight digital outputs? Either way, I still get random display driver crashes.


Comment by Justin aka J-Man, on 28-MAR-2007 21:42

I write Windows "shareware", and I purchased a copy of Vista "Business" quite reluctantly. $200 for the "upgrade" version. I also had to add memory to the computer I dedicated for this purpose (a rather new HP laptop, my only PC fully compatible with Vista according to the tool MS offers).

The install (actually, upgrade from XP Pro) went well. All installed programs continued to work except for Nero (OEM edition). My own software that I sell also worked fine without a reinstall.

I really, really wanted to hate Vista. Especially given that I had to pay $199 for the upgrade that I really didn't want, though for business reasons (ensure my own products function well under the new version) I had to at least have one Vista test system.

The HP laptop I upgraded is still rather high-end; nice ATI video w/dedicated mem, etc. After upgrading the RAM, it has 1.5 GB system memory. CPU is only a 1.8 GHz, but even so it handles the new "Aero" interface quite nicely.

So as much as I really wanted to hate Vista, at first I rather liked it. Even using the extra graphical features, CPU load wasn't affected much (most of the 3D desktop crap is handled by the graphics chip).

Remember that I "upgraded" from the XP install, so at first I did not need to mess with many internal settings; my WIFI etc all carried over.

So then I start digging in. Wireless settings are completely different from XP. Power management is even worse. Custom color schemes and other display/graphical settings are again redone, making it difficult to find the setting you need.

Worse yet, I tried to open a file in a program that uses the standard "open dialog". They changed that too! It took me 20 minutes before I realized how to show a folder list!

Explorer no longer has a "File" menu. Now all of the normal stuff is under an "Organize" *button* that then drops a menu, and after hunting several submenus you can find what you were looking for.

So after some time, I have grown to hate Vista as I had originally expected to. Worse yet, a friend/relative with little computer knowledge calls me for computer help. Nothing new here. Except now, I say "click Start, then Control Panel". They don't know what I mean by "click Start" because, after all the confusion in 1995 about calling this menu the "Start Menu", they now, 12 years later, decided to no longer label it.

So now it's "click the round flag thingy in the lower-right (assuming of course they are using the default settings and placement)...

I'm used to changes in new versions of an OS, but Vista goes just entirely too far in my opinion. I will stop now before I ramble on for several megabytes lol...

- J-Man


Comment by Kyle Buttery, on 30-MAR-2007 20:30

Guys I'm having real problems with vista. I downloaded something from the net BUT all of a sudden vita says windows needs to run a scan so it does this "scan" then it says windows needs to restart and when my computer loads up I get this

Windows Explorer has stopped working

Windows is checking for a solution for the problem

Then wait ..... 2secs

Then Windows says

Windows Explorer is restarting

And it repeats this all the time none stop

Any idea what the problem is?

HELP ME PLEASE


Author's note by juha, on 30-MAR-2007 20:37

Kyle: what did you download? A driver for hardware perhaps?

Also, do you have an antivirus that might be causing the problems?


Comment by hiran fondin, on 31-MAR-2007 02:17

well my problem is similar at the first comment.....I'm playing World of Warcraft and while im playing the monitor turns on and off .when i close the game says the "display driver has stopped working and it recovered" what's the problem over here?


Author's note by juha, on 31-MAR-2007 06:30

Hiran: try updating your video driver. I haven't seen that issue for a while now, with the latest Nvidia drivers.


Comment by hiran, on 2-APR-2007 12:42

Well juha i try to update and it said's that my driver is up to date....and i dont have ATI or Nvidia ...i have some Intel Graphics Media kind of driver...you have any more suggestions? i just bought the computer like 2 weeks ago


Author's note by juha, on 3-APR-2007 07:16

You could look for an updated version of the Intel Graphics Media accelerator at www.intel.com - the latest one I can see there for the G965 is 15.2, dated Feb 25 this year.

Make sure you select the right operating system though.


Comment by Sarah, on 4-APR-2007 02:23

In general.. the "song and dance routine' that Vista puts you through is annoying. Thinking that there would be some way to shut it off.. I have continually come to dead ends.

My new HP laptop came with Vista. I'm fan of World of Warcraft and this is just freaking annoying.. do you know of anything I could do to make my gaming experience.. and my boring old day to day living with my laptop easier??

I dont' want to take it back to the store unless I have to. I wanted to remove Vista and just put XP on it but it's practically impossible..

WHAT DO I DO!!!??

I found you through google and just thought I'd ask.

Sarah


Comment by MS_Dark, on 14-APR-2007 03:07

Ven I work with Vista My Hard Disck Freeze And I see Plue Screen Can you Help Me??

My System :

MB : AsusP5B Deluxe WiFi

CPU : Intel Core2Due E6300

RAM : 1GB Kingeston 667

VGA : XfX 7600 GT

HDD1: Maxtor 160 GB Sata 2

HDD2: Samsung 160 GB Sata2


Author's note by juha, on 14-APR-2007 06:37

MS_Dark: it's impossible to tell remotely for sure, but it sounds like you may have a hardware issue. I'd check the BIOS first to see if the hardware monitoring reports high temperatures indicating faulty cooling. If that doesn't help, try different memory (or if you system boots with just one stick, alternate the RAM, in different sockets).

You have to work out what part of your system isn't behaving, basically.


Comment by MS_Dark, on 18-APR-2007 19:27

tanx For Help But I change RAM and HDD , Update Bios But this Problem With Me so I inistal Vista

Good But when I Open Any Music Or Program My HDD Freeze!!!

can Help again ?


Author's note by juha, on 18-APR-2007 19:41

Hi MS_Dark: I wish I could help, but I can't tell from here what's wrong with your system. I'm sorry about that. My best suggestion is for you to take the machine to a qualified and friendly repair shop, to have them test it and work out what the problem is.


Comment by Joe, on 23-APR-2007 12:19

Just bought a new notebook loaded with Vista...the screensaver will not come on...any suggestions?


Author's note by juha, on 23-APR-2007 12:34

Joe: silly question perhaps, but have you enabled it (rightclick on your desktop, select Personalize and click on Screensaver)?


Comment by Jill, on 25-APR-2007 10:42

My Vista problems are varied, but interesting.

1) Came into my room after leaving for a period of time (not remembering whether I had put my computer to sleep, or shut it down) on three separate occasions and found

- the screen a mess of random red slashes and white squares, no mouse showing

- the screen display blank, monitor on, tower on, no mouse showing (x2)

All of these times my computer would not reboot (apparently holding ctrl-alt-del doesn't work?) or rouse from its state with pressing of keys or movement of mouse. All of these times I manually cut off power to the comp and started it up again. All of these times the start up was then painfully slow.

Separate issue: Computer will sleep for approximate 1 minute, and will then "wake up." Made sure my setting were alright, still won't do anything differently.

I've got a new system (320 g, 2 g RAM, 4600+ Athlon dual core, NVidia 6150), and these are minor problems, but it's annoying.


Author's note by juha, on 26-APR-2007 07:41

Jill: although it's near impossible to tell from afar, I'll venture to guess that it's a hardware issue. My Vista 64 installation stopped booting after a BIOS update, and only became usable again recently after I applied another BIOS update.

You may find that the manufacturer of your motherboard has issued an update that helps with the problems you're experiencing - also get hold of Nvidia's latest video driver 158.18 as it seems much better than the preceding ones.


Comment by m.m, on 6-MAY-2007 20:01

The problem IS vista itself, you cannot repair something that was made to be broken, inefficient, virus proned and a marketing gimmick !!!!!!

LINUX IS THE FIX!


Comment by yikes, on 14-JUN-2007 22:20

juz last night i was trying to upgrade my OS to win vista premium. during the installation, there was an error msg that said "windows could not restart your computer, please close then start installation again".. something like that. i tried it a couple of times until i gave up. coz the process takes 1hr ++ before the error msg shows up. so i decided to continue the installation the next day. but now after having read your blog, geeezzzeee i think i'll stick to my winXP. dont want any troubles with my PC. anyway pls let me know if Vista is ok when the time comes before i upgrade my system. appreciate it. thanks


Comment by Anas Khalil, on 19-SEP-2007 21:01

Hello, well this is not the right time to mention it but i need your help guys. couple of weeks ago i bought a new PC.
2GB RAM
250 GB H.D.D
well i was using XP that first day. then i thought to install Vista Ultimate. i did, but then after using it for more than 2 weeks i realized the problems and application compatibility issues and i gave it up. now i decided to go back to past (XP) but this time i was failed to install it and was tortured to installed vista again. after i copy all the xp files, the computer reboots. but then it shows the following message.
"Press any key to boot from CD...error loading OS"

Help if you can


Comment by Ken Lemon, on 16-JAN-2008 12:51

I purchased a new PC in Nov 07 with Vista Home Basic and Intel graphics 82945G. I keep getting the momentarily blank screen followed by the message "Display driver igfx failed and recovered." Under direction from the PC support site, I have formatted and reloaded the operating system from -



a. Image on HDD

b. Discs which I made on the day I got the PC.

c. A set of factory discs sent to me by the Support site.

The mother board has been changed. The recommended graphics drivers from Intel bring up the message - "The driver being installed is not validated for this computer". I have uninstalled and reinstalled the original drivers. After all of this I still get the original problem. I am still working through this problem under the guidance of the Support site but my patience is rapidly wearing out.


Comment by Roger, on 31-JAN-2008 07:01

Hey guys i have a new desk top (really classy set up) with Vista Business - BAD NEWS - WHERE ARE THE DRIVERS? CLOSE DOWN WILL NOT RESPOND - Etc Etc
Have returned to supplier in frustration and asked to intall XP -do not have the time or patience to persevere - will write off the cost to experience - BAD - in retrospect should have moved to MAC.
Think that Vista is actually still in 'Alpha' mode (forget Beta) and using end user experience to modify. Stay clear for the time being!


Comment by Ken Lemon, on 19-FEB-2008 20:10

Hi
I did not mention earlier that my PC came with a single 512MB RAM card. The PC Support people eventually insisted that the problem was due to software and not covered by their warranty.

It had been faulty from the start without my adding any extra software or even installing a printer.

I removed the manufacturers RAM card and fitted a matching pair of Dick Smith 512MB RAM cards and the problem reduced considerably. I then did an uninstall of the original graphics driver and downloaded/installed the latest driver from the Intel site and this time it installed without any problems. I did note that Intel recommend a minimum of 1GB RAM for use with Vista.

I have not had a single problem in over three weeks since. The PC runs a lot faster with the additional RAM also.

I hope this may be of assistance to some of you fellow sufferers out there.


Comment by carmelina, on 28-FEB-2008 22:30

can anyone help please? when i boot up i get " RoxMMTrayApp Module has stopped working"
then it says it is searching for a solution and then it says that there is none yet
all this means that my computer is very slow
has anybody had this problem?
grateful for any help


Comment by Aurangzeb, on 20-MAR-2008 03:00

this message is appering at Window Vista;

window vista 30-days until automatic activation activate windows now! change activation key.


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