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New Whitepaper: Enterprise Mobility, Five Myths + A Better Approach

Today’s enterprises know that, to stay competitive, they need to take their operations mobile. But, with the typical enterprise operating between 500 and 5000 applications—many of them complex and based on legacy technology—going mobile is anything but simple.

Historically the options for enterprises looking to go mobile have been few and limited. Custom-coding of each app takes years—and millions. On the low end, force-fitting enterprise into mobile devices using web browsers or VDI results in user frustration and lost productivity.

Now there’s a better approach – Enterprise Application Transformation. Only from PowWow Mobile.

Download this whitepaper to explore the myths holding your enterprise back from going mobile, and learn how PowWow’s powerful Transformation Engine can turn a complex business app into a fully native mobile app that:

  • Runs on any mobile device
  • Can be created and deployed in days, not years
  • Keeps all your mobile data completely safe
  • Preserves all your application logic and back-end investments

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Lifetime Customer Value: Measuring Customer Service Performance


There is no one contact center KPI that can totally predict a given customer lifespan. Our latest post outlines KPIs and metrics to help determine and improve Lifetime Customer Value.

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Cloud P2P Deployment: A How-To Guide to ERP Integration

This report documents a real-word deployment scenario illustrating how a large organization integrated SAP with a third party solution. It provides guidance around the technical steps involved in integrations, and also the human and organizational readiness required to make cloud P2P and ERP integration a success.

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Could Your Content be Working Harder - and Smarter?

Equipping IT with the resources that they need to optimize the user experience to match that of consumer applications can help you achieve the business outcomes you want, while making the most of your Enterprise Content Management (ECM) investments.

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ESG Lab Report: Delivering QoS with VMware Virtual Volumes

Free ESG Lab Report on vSphere 6 Integration. Download this ESG Lab Review to learn about NexGen VVOL integration and storage QoS.

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Gartner Report: IBM Takes Steps to Improve the Usability, Consumability and Flexibility of Its ECM Portfolio

IT leaders are looking for content management software that is more affordable, consumable, and that offers an improved user experience. IBM Content Navigator and the simplified IBM Content Foundation aim to address those issues for IBM's content management customers.

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P2P for Oracle

With the advent of versatile cloud-based solutions for AP and finance, you can automate and optimize purchasing and payables – while seamlessly integrating with your existing Oracle ERP. This report is intended for accounting and finance professionals in Oracle-based organizations who seek more efficiency and flexibility in their P2P processes.

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Taneja Group Report: VVOL Competitive Landscape

Need help deciding which VVOL-enabled array is best suited for your datacenter? Download this Taneja Group Market Landscape Report.

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Viewing Business From All Angles

Collaboration is absolutely essential in today's fast-moving workplace. Technology—from email to mobile devices—continues to fundamentally change the way we work and the way businesses operate. One thing hasn't changed: Employees absolutely must be able to clearly and securely communicate.

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Top Trending Mobile Resources for Spring 2015

Top Trending Mobile Resources for Spring 2015, brings together the latest in information, coverage of important developments, and expert commentary to help with your Mobile related decisions.

The following kit contents will help you get the most out of your Mobile research:
  • End User Experience Management Complements Mobile Device Management
  • Mobile Login Best Practices
  • Schneider Electric: Riverbed Cloud Steelhead Appliances Support IT Migration to Cloud Computing, SaaS and IaaS
  • Jump Start Mobile Productivity with MDM and Secure File Sharing

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JSF 2.0 Programming Cookbook

JavaServer Faces (JSF) is a Java specification for building component-based user interfaces for web applications. JSF 2 uses Facelets as its default templating system. Other view technologies such as XUL can also be employed. In contrast, JSF 1.x uses JavaServer Pages (JSP) as its default templating system.

In this book, you will dive into the magic of JSF. You will gain access to several "recipes" that will help you perform common tasks and operations with JSF. Leveraging those, you will be able to start your own projects in no time!

With this free eBook you will also receive weekly news, tips and special offers delivered to your inbox courtesy of Java Code Geeks.

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Use Operational Excellence in Telecoms to Drive Revenues - It's new to operators, stay ahead of your competitors by making positive process changes

  • Overcome telecoms specific challenges: Benchmark against your industry peers dealing with challenges specific to operators including delivering with operational excellence in legacy systems, complexity of products and the speed of change in the market
  • Maximise your time out of the office: No time wasted as every session is focused for telecoms operators, meaning you can immediately use information back in the office
  • A value adding theme: Whether it’s keeping costs down or managing the high pressure to be efficient in a fast paced telecoms market, gain insights from your peers about how to maximise the value of your operations and improve processes

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2015 Mobile Threat Report

The research illustrates that in 2014, nearly one million (931,620) unique malicious applications were produced, or rather a 391 percent increase from 2013 alone. Android devices continue to be the main target of malware and was 97 percent of all mobile malware developed.

Additional key findings from the report include:
  • The ability to take profit from an end user with SMS premium services or ad networks is a capability of each of the top 10 malware threats identified in 2014.
  • The overwhelming majority of Android malware is being developed and distributed in unregulated third party app stores in the Middle East and Asia.
  • There were four iOS targeted attacks in 2014 and most targeted jailbroken devices. However, WireLurker is the first example of a non-jailbroken iOS device being infected by tethering to an infected Mac device.
The Pulse Secure Mobile Threat Center conducts around-the-clock security, vulnerability and malware research on mobile device platforms. The Mobile Threat Report analyzes attacks, threat vectors and the common misuses of mobile devices that have led to a significant risk spike in mobile devices.

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A Day in the Life of the Mobile Worker

Today's IT leaders face a difficult situation in handling mobile device security and policy compliance, particularly given the Bring Your Own Device, or BYOD, trend. The Consumerization of IT is driving end-user demand for ubiquitous access—to networks, to clouds, to applications, to everything—from any device, anywhere, at any time. Meanwhile, IT faces an overwhelming challenge as it attempts to provide a consistent end user experience across inconsistent platforms, while maintaining corporate and regulatory policy compliance.

In this white paper, we will consider the difficulty of managing mobile security and policy today. We will consider the issues faced by IT when managing different operating systems across a myriad of endpoints and point products, some of which are user-owned. Finally, we will look at how Pulse Secure addresses a broad spectrum of security and end-user experience issues, as we step through a day in the life of a mobile worker.

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Accelerate Market Responsiveness With Forrester's Holistic Cloud Strategy

Why Read This Report?

Cloud computing has reached an inflection point for enterprises — a comprehensive strategy for broad adoption and use is now required. Until now, most companies had adopted public cloud services in an ad hoc fashion, driven mostly by business leaders and developers creating new customer-facing systems that corporate IT could not deliver quickly enough. These initial experiences prove that cloud applications, platforms, and business services are now ready to be strategic resources in your business technology portfolio. Only CIOs can help the business strike the right balance between the agility, efficiency, security, compliance, and integration that's required for a successful cloud strategy.

This report describes how to execute an enterprise cloud strategy from vision to implementation to ongoing optimization.

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Better BYOD with Pulse Secure and MDM Partners

When organizations allow their employees and guests to use any device to access the network, they gain in productivity and user satisfaction, but this freedom comes with significant security risks.

Together with its partners, Pulse Secure has overcome these challenges by integrating Pulse Secure's gateway solutions with MDM solutions to bring the productivity and flexibility of BYOD, without compromising security or increasing management complexity.

See how the Pulse Secure/BYOD/MDM solution enables:
  • Secure remote connectivity
  • Seamless onboarding and admission control
  • Zero-touch application configuration
  • Flexibility with security

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Empowering Mobile Productivity

Today's workers are mobile. They want access to networked or cloud-based applications 24/7/365 from anywhere in the world via smartphones, tablets, or similar mobile devices, and from Wi-Fi or 3G/4G-enabled laptops. Secure connectivity and access is as vital a requirement as pervasiveness and speed.

The Pulse solution provides fast, easy, secure access from mobile devices to enterprise networks and the cloud, enabling users to access corporate networked and cloud-based applications and resources. Read on to learn about the benefits of the Pulse solution, such as:
  • Broad support for mobile operating systems, devices and access methods
  • Most secure and scalable solution for mobile device connectivity and access
  • Standards-based and simple to use
  • Single, consistent set of access control policies for remote and mobile access

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Enterprise Plans for Mobile Security

Now that mobile device access is inevitable for nearly every company on Earth, a new generation of security solutions aimed at consolidating security and access tools is beginning to emerge. The survey data we present here points to a case for consolidating security and access management tools for mobile devices.

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Forrester: Business Applications Take Innovation Beyond The Cloud

As the shift to the cloud broadens across more business application types, application development and delivery professionals are torn between maintaining key operational systems and making investments in innovative platforms that drive better customer experiences and business process innovation.

In 2015:
  • Businesses will prioritize the applications that help their firms win, serve, and retain customers and demand higher degrees of flexibility, consumer-grade user experiences, and more advanced analytic content.
  • Applications portfolios will evolve to hybrid architectures that increasingly leverage Software-as-a-Service (SaaS) components, with more integration points but also more flexibility and agility for the business.
This report highlights five key predictions for 2015 in the context of your applications budget, portfolio mix, selection criteria, and the evolving vendor landscape.

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Market Trends: Key Trends in Unified Communications Technology, Adoption and Delivery

Download the Gartner Report to understand which UC solution best fits your needs.

What You'll Find In The Gartner Report:
  • UC adoption trends and projections based off Functional expansion, User expansion and Replacement Cycles
  • How companies buy Unified Communications
  • UC technology Trends in Telephony, Messaging and Conferencing
  • Key findings in buyer behavior by organization size
  • Gartner's Recommendations

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The Essentials of Information Security Kit: Includes a Free PC Security Handbook - 2nd Edition eBook

The Essentials of Information Security brings together the latest in information, coverage of important developments, and expert commentary to help with your Information Security related decisions.

The following kit contents will help you get the most out of your Information Security research:
  • PC Security Handbook - 2nd Edition
  • To Increase Downloads, Instill Trust First
  • Wanted: Guardians to Keep Sensitive Data Safe & Protected
  • Practical Guide to IT Security Breach Prevention Part II: Reducing Mobile, Web, and Social Media Risks

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Top Trending IT Security Resources for Spring 2015

Top Trending IT Security Resources for Spring 2015, brings together the latest in information, coverage of important developments, and expert commentary to help with your IT Security related decisions.

The following kit contents will help you get the most out of your IT Security research:
  • To Increase Downloads, Instill Trust First
  • Wanted: Guardians to Keep Sensitive Data Safe & Protected
  • Practical Guide to IT Security Breach Prevention Part II: Reducing Mobile, Web, and Social Media Risks
  • Video: Understanding the Demands of the Modern Data Center

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An Intro to Data Management: How to Use Data to Succeed at Your Job

It’s no secret: data is everywhere – especially now-a-days. In 2013, IBM released some numbers which pointed to the fact that 90% of all the TOTAL data in the world (that is a lot of data) has been produced in the past 2 years. 

If you're looking to use some of this data to your advantage and want to learn about how to do so, then check out our new guide, which is free to download.

In the short guide, Bedrock Data Management experts explore many different data management topics - including:

  • The Rise of Big Data Globally
  • How to Take Advantage of Big Data
  • How to Run Data Projects to Succeed at Your Company
  • How to Properly Integrate Your Data

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Gartner on Business Continuity in 2015

Disasters are an inevitable part of business. According to a recent Gartner report, 86% of organizations have had to use a recovery plan within the last 24 months. Fortunately, with the right Business Continuity Management (BCM) program, you can help ensure that you stay in business no matter what comes your way. Gartner's BCM report explores:
  • Common BCM mistakes and shortcomings
  • Ways to accurately measure BCM program effectiveness
  • How far into the future to look when building a BCM program improvement roadmap
Download the full Gartner report, 2014 BCM Survey Provides Program Posture and Maturity Improvement Actions for BCM Leaders in 2015.

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Government Web Security and the OWASP Top 10: The Big Picture

Security on the web is becoming an increasingly important topic for organisations to grasp. Recent years have seen the emergence of the hacktivist movement, the increasing sophistication of online career criminals and now the very real threat posed by nation states compromising personal and corporate security. The Open Web Application Security Project gives us the OWASP Top 10 to help guide the secure development of online applications and defend against these threats. This course takes you through a very well-structured, evidence-based prioritisation of risks and most importantly, how government organisations building software for the web can protect against them.

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Improving Employee and Customer Experience: A Guide

In today’s fast-paced world, customers expect companies to proactively respond to customer service concerns before they turn into legitimate, deeply entrenched problems. Being able to keep track of communications and use that information in a collaborative, efficient manner improves both customer and employee experiences within a company.

Appian’s Business Process Management (BPM) platform not only assists in achieving these customer experience goals, but also ensures that employees are able to mobilize resources and communicate with customers in real-time.

This guide – Improving Employee And Customer Experience, focuses on how businesses can use Appian’s BPM tools to:

  • Accelerate decision cycles
  • Empower employees
  • Strengthen customer relationships
  • Track customer interactions

In a world where a large percentage of communications with customers occurs over social networks, being able to track conversations across various platforms, in an integrated way, is of the utmost importance.

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Synygy Helps Kowa Reengineer and Boost Sales Operations with SPMaaS

Kowa’s entry into the U.S. pharmaceutical market in 2008 represented a significant step towards the Japanese company’s vision of creating a global pharmaceutical organization. Kowa Pharmaceuticals America (KPA) is primarily focused on cardiometabolic therapeutics. As their business model got more complex, sales leadership sought to maximize sales operations efficiency with an approach that goes beyond software. In October 2014, Kowa’s high-level relationship with sales Performance Management as a Service™ emerged.

Based on Synygy’s 25 years of pharma sales compensation experience, this agile approach helps Kowa sales teams to calibrate their performance with the help of fast, actionable information they use in real time to seize opportunities. In just two weeks after starting the relationship with Synygy’s SPMaaS™, Kowa started to take immediate corrective actions for Q3 and Q4 to increase sales performance and drive desired behaviors across sales force.

Read this case study to learn more about how Synygy’s innovative approach proved to be the best solution for Kowa’s complex operations in the pharmaceutical industry.

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Tap the Power of the Collaborative Employee

Organizations continue to adopt today’s most innovative technologies to ensure business success. The challenge moving forward remains how to make sense of enterprise technologies as an all-encompassing approach to sustainable business.

Appian recently conducted an industry-wide survey on business trends, technological adoption and current goals in process excellence.

The following white paper examines how a modern enterprise application platform can serve as the ideal solution to business challenges, allowing employees to be more engaged than ever to achieve business growth.

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The Modern Enterprise Application Platform

Spending more time on IT maintenance rather than innovation? Are your business and IT organizations aligned? What are the signs you need to reconsider your application platform approach?

More than ever, organizations rely on custom software development to create unique and differentiating business solutions. The Modern Enterprise Application Platform whitepaper provides an understanding of the challenges you’ll face today building custom software solutions, and how modern enterprise application platforms have evolved to solve them by re-aligning business with IT.

Read this new whitepaper from Appian, and you will:

  • Understand the challenges of IT innovation
  • Realize the value of business and IT alignment
  • Review reasons to reconsider your approach to custom software
  • Learn the key capabilities of modern enterprise application platforms

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Top 5 Reasons Sales and Operations Planning Belongs in the Cloud

Successful collaboration on sales and operations planning requires easy, flexible, comprehensive and instant access to a single version of the truth between Sales, Marketing, Finance and Demand Planning — impossible to accomplish with ERP alone.

Discover a better way of doing S&OP.

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Unlocking Internet of Things for Business

By now you have heard of the Internet of Things (IoT) and it's dominating presence as a technology phenomenon. As IoT continues to gain momentum with each new smart device and prototype, businesses will look to align strategies to support IoT and satisfy customer needs.

Over looked by the attention each new device receives is the power of data and what it can bring to IoT for business.

Download this white paper for a look at how to connect data and people to realize the true value of IoT.

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Your Business In the Cloud

In today’s fast-paced, quickly changing world, remaining flexible and able to scale your Business Process Management (BPM) application is essential. Implementing cloud services at the BPM level will give your company an ability to expand its systems on-demand, and at a fraction of typical server maintenance costs.

This guide, Your Business In The Cloud: What Every Business Manager Needs To Know, explores the financial benefits of moving to the cloud, as well as the security implications, and some related solutions to consider before moving to the cloud entirely. Topics explored include:

  • Low startup costs
  • Fast deployment with no manual maintenance
  • Predictable costs during the life of the applications
  • Fast ROI

If you’re considering a move to the cloud, the ROI benefits are real, the security concerns are overhyped, and the scalability benefit is worth considering.

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Adobe Document Cloud Security Overview

The security of Adobe Document Cloud is a priority for Adobe. The Document Cloud services, both eSign services and PDF services, use a rigorous approach to protecting the confidentiality, integrity and availability of our customers' information. This Overview document covers the practices and physical security Adobe uses to ensure the security of your digital experience including:
  • Physical data center security
  • Disaster recovery
  • Regulatory compliance
Download the overview now to learn more about how Adobe Document Cloud enables you to keep the workforce productive and secure.

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How IT Can Enable the Business to Close Deals Faster

Paper and manual processes bog down the sales cycle. But IT can solve the problem with a cloud-based digital document communications solution that automates tasks for busy reps and provides greater visibility into contract status. This white paper covers:
  • How to remove sales roadblocks
  • How to improve organizational agility and meet security objectives
  • What capabilities to seek in a cloud-based document communications solution
Download this white paper to learn how IT and Adobe Document Cloud can help sales teams close deals faster!

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Don't Let Unsecured Faxing Be Your Data Security Weak Point

Organizations are investing more time and resources these days focused on network security and protecting sensitive data, both in transit and at rest.  Mark Malone, a fax industry veteran, raises important questions and considerations that organizations need to make when choosing a secure fax solution.  Are your faxes encrypted at rest? Are all of your interconnections between your fax solution and other components secure?  The answers to these and other important questions can mean the difference between meeting compliance regulations and risking data breaches – and fines.

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How To Replace FTP and Increase File Transfer Efficiency by 98% With Biscom Secure File Transfer -- A Customer Success Story

The increase in people sharing data and files, combined with size and security limitations of email and FTP, has forced organizations to seek solutions for sending large and confidential files while complying with a multitude of compliance and regulatory requirements. Biscom Secure File Transfer (SFT), a secure and managed file-transfer solution, handles file transfers easily and tracks all transactions. With its simple user interface, extensive reporting and auditing capabilities, and robust encryption and security technologies, SFT helps organizations meet their most challenging file delivery and collaboration needs.

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Top Ten Considerations for Cloud Faxing

Cloud computing has been described as “the next stage in the Internet’s evolution,” providing the means through which everything – computing power, computing storage, applications, business processes – can be delivered as a service wherever and whenever needed.

Among the most popular and widespread cloud services are online fax services, sometimes known as email-to-fax and fax-to-email services. In the simplest terms, these services associate an email address with a fax number, enabling anyone with an Internet connection and an email address to send/receive faxes.

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Big Data for Government Drives Improvements in Cybersecurity and Service Delivery

The data generated by all of a government organization's applications, servers and network devices is an insurmountable amount of information. The output of these systems resides in a wide variety of disconnected silos and frequently discarded. The correlation of these massive silos of data is likely not possible or technically feasible. This is the big data dilemma.

Unlocking the value an organization's data represents a big opportunity for government. Learn about four capabilities that a big data strategy must incorporate to drive improvements in cybersecurity and service delivery:
  1. Data ingestion from disparate sources and datastores, including Hadoop and relational databases
  2. Support for a wide variety of big data-influenced use cases: security, compliance, IT operations, application management, real-time analytics
  3. Analysis and visualization that leverages real-time data correlation
  4. Scalability to collect tens of terabytes of data per day and analyze petabytes of data at rest
A forward-thinking big data strategy can help government agencies use massive amounts of data to support new services, create efficiencies and better understand citizen needs.

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Gain Situational Awareness Needed To Mitigate Cyberthreats

Despite world-class technology, cyber attacks and breaches on government networks are inevitable. To become more resilient against cyberthreats, agencies must improve visibility and understand events happening on their networks.

The report introduces you to a platform approach to connecting disparate data to gain the desired network visibility. By understanding all your data, you gain a complete operational view of organizational data, to improve your organization's security posture. Specifically the report provides insights to:
  • Help organizations find value from their data to reduce the impact of cyber incidents
  • Outline challenges cybersecurity professionals in government face with solutions that optimize use of their data to address these challenges
  • Introduce a holistic and data-analysis-based approach to improving cyber security
  • Share real examples including insights from the Nevada Department of Transportation
Cybersecurity remains one of the nations biggest challenges but with increased situational awareness derived from insights and knowledge from data, organizations are empowered to move from a reactive to proactive approach.

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Why You Need Improved Operational Intelligence for Big Data

At a time when public sector resources and budgets are shrinking and citizens are demanding improved services, big data promises much needed relief for government agencies. Now is the time for your agency to capitalize on its data.

Read the newly published report “Why you Need Improved Operational Intelligence for Big Data”, for an overview on:
  • How big data is reshaping government
  • The challenges agencies face in extracting value from this information
  • Highlights solutions to help organizations leverage their data in new ways
  • How managing big data can be used to mitigate the risks of insider and cyber threats
The report further defines the value organizations will gain from big data and operational intelligence in helping extract knowledge from their data to find new trends and patterns to drive increased value and enhanced service delivery.

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How IT and HR Departments From Facebook Use Custom Apps

Hear how Facebook uses the Salesforce1 Platform to build critical HR apps for their employees. You'll also get the inside track from our own Salesforce HR team as they share how IT has helped them grow and support our talent pool with mobile apps built on the Salesforce1 Platform.

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In this on-demand webinar, Salesforce CTO and VP of Architecture Brett Colbert covers how companies can build and manage apps on a cloud platform. We will cover best practices on the topic and how uses their own technology.

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Achieving Cloud Success

Moving to the cloud can be a large, costly, and error-prone technology to adopt if IT infrastructure is not your core business. If you do not have the proper experience, dedication, and support from the beginning, your cloud project can fail or stall during implementation.

Download this data-backed white paper to learn the challenges of cloud adoption and the keys to successful hosting.

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Identify the Right Cloud Model for You

Not all cloud solutions are the same and neither are your requirements. Picking the right cloud model for the type of business problem you are trying to solve can be the most important decision you can make.

Use this checklist to help identify the cloud model that best fits your business and application needs.

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Defend Against Future Windows Server 2003 Vulnerabilities

End of Support (EOS) for Microsoft Windows Server 2003 in July of 2015 will put millions of enterprise servers at risk. According to a recent study by leading analyst firm ESG, “More than 80% of enterprise and midmarket organizations still support Windows Server 2003”. Newly discovered vulnerabilities will not be patched or documented by Microsoft. Hackers know this and will be targeting new exploits.

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Server Security: Not What It Used to Be!

Although organizations have considerable interest in endpoint and network security, the modern datacenter, which includes physical and virtual servers and can also encompass cloud environments, remains a valuable but neglected component of the infrastructure that must be protected. However, the key is that the security must also be efficient in the context in which it is deployed so as to not degrade the datacenter's overall server performance. This report defines what server security is, examines how and why the server security market is growing, and highlights the capabilities of Trend Micro in this strategically important area.

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Security Expertise for Businesses Like Mine

Imagine that you have safely locked up your business after everyone has gone home. Hours later, seeing opportunity, a burglar smashes through the front door, climbs inside and takes thousands of dollars' worth of property. The next day, you assess the situation, and as your employees grow uneasy, you wonder about the toll this theft is going to take financially and emotionally on you and your entire company.

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iPad CTO Kit - including the iPad Tips and Tricks Guide for IT Executives and Managers

The iPad CTO Kit brings together the latest in information, coverage of important developments, and expert commentary to help with your IT Management related decisions.

The following kit contents will help you get the most out of your IT Management research:
  • iPad Tips and Tricks - A Guide for Executives and Managers
  • Schneider Electric: Riverbed Cloud Steelhead Appliances Support IT Migration to Cloud Computing, SaaS and IaaS
  • End User Experience Management Complements Mobile Device Management
  • Mobile Login Best Practices

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The Definitive Guide to Employee Advocate Marketing

Employee-shared content increases reach 10x and engagement 8x. That's why leading brands are launching Employee Advocate Marketing programs to drive the marketing metrics they care about most, including increased awareness, social engagement and new customers.

But what are the steps they took to launch a successful program? Download this guide and step-by-step checklist for everything you need to know to launch an employee Advocate Marketing program.

In this guide you will learn:
  • The steps to launching an employee Advocate Marketing program
  • Proven best practices to grow your program
  • The recommended timeline and steps to ensure the program drives your goals

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How Fleet Telematics Systems Are Helping Businesses Monitor Their Fleet's Status

But today, the most sophisticated telematics systems can be used to intervene when a truck driver is going too fast, following too closely, or falling asleep behind the wheel. Deploying wireless telematics systems can lead to increased productivity, improved customer service, higher levels of safety, and more efficient use of company assets.

Thanks to integrating telematics into their fleets, companies are seeing a 15 percent increase in productivity per truck. Managers of even small fleets can now optimize the maintenance and performance of their vehicles while also improving driver performance and overall safety.

Download this guide now and learn how telematics systems optimize fleet performance and safety and what you can track with it. Plus, we'll also include several no-obligation complimentary price quotes from reputable GPS Systems providers to get you started.

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2014 Survey Report: Remote Collaboration Challenges and Strategies to Overcome

In late 2013, Polycom invited customers and partners around the world to participate in a survey that focused on collaboration challenges. More than 5,000 business professionals from all job levels, functions and vertical sectors responded, candidly sharing insights about their obstacles and the strategies they deploy to overcome them.

The survey reveals that 85% of the respondents believe video conferencing helps them achieve their business goals. See how they successfully use video in their profession and how you can leverage technology to defy distance and improve remote collaboration within your organization as well.

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The New Business Case for Video Conferencing: 7 Real-World Benefits Beyond Cost-Savings

To gain insight into the real-world use cases for video conferencing, Wainhouse Research conducted a series of interviews with organizations using video conferencing to facilitate everyday business. While the applications themselves are highly diverse, the benefits they provide fall into four broad categories as listed below:
  • Team Building
  • Productivity & Efficiency
  • Customer Outreach
  • New Services Enablement
This white paper provides insight into the value of video conferencing in today's business environment, and real-world examples of how organizations – large and small – are leveraging visual collaboration to find new clients, serve existing clients better, and improve their bottom line.

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Exploit Kits: Cybercrime's Growth Industry

Cybercriminals have turned their attention away from exploiting Windows operating systems to pursuing the popular third party applications installed on nearly every PC around the world. That is why patch management has become a critical layer in your malware defense.

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4 Simple Steps to VoIP Vendor Selection

Download this free white paper, 4 Simple Steps to VoIP Vendor Selection, to completely educate yourself about VoIP trends so that you can determine the perfect solution for your company.
  • Discover the top 2 choices for exactly how to best move voice and video over an IP network.
  • Learn the basic features to expect when shopping for a VoIP package. Understand what to anticipate at a minimum and what other helpful additions you could choose to add on.
  • Uncover the critical questions you must ask yourself, the vendors, and vendor references to fully understand VoIP products, services, and support options.
Moving your voice and video communications system to VoIP can save you money, improve communication, and offer your employees new, time-saving tools. This white paper, 4 Simple Steps to VoIP Vendor Selection, will help you make the right decision for your company as you migrate to an enterprise VoIP solution.

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Unified Communications Guide: Staying On-Premise or Going to the Cloud

The right solution will need to be flexible-able to support both the applications you need today plus the ones you may require tomorrow. By understanding the pros and cons of each deployment path, you can determine what's right for your business and in turn be better prepared to evaluate the offerings from today's leading UC vendors.

In this free white paper, Unified Communications Guide: Staying On-Premise or Going to the Cloud, you'll find out whether a cloud-based, on-premise, or hybrid UC deployment method is best for your business.
  • Gain an understanding of the defining characteristics of cloud-based and premise-based UC deployments.
  • Compare several business scenarios and see how the pros and cons of each deployment path might add up for your business.
  • Learn the general types of offerings that make up the current market landscape for UC, and which vendor solutions are leading the pack.
Your choice of UC solution will depend greatly on which deployment method is best for your business. This white paper, Unified Communications Guide: Staying On-Premise or Going to the Cloud, will give you the information you need to move your UC initiative forward.

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Unified Communications Guide: The Business Case for Unified Communications in the Contact Center

Sometimes the hard part is distilling all of the benefits into a strong business case for management.

Download the free Unified Communications Guide, The Business Case for Unified Communications in the Contact Center, to:
  • Discover the benefits of implementing UC in a contact center
  • Find out the different business cases that are a great fit for UC and why
  • Learn about the different considerations you should make before you propose a new project

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VoIP for Beginners

In this white paper, VoIP for Beginners, you'll be introduced to how VoIP works.
  • Discover what occurs when a VoIP call is placed and received
  • Understand the key technical terms and learn the issues that affect bandwidth and call quality
  • Learn three issues to consider when defining VoIP call quality

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Economic Value Validation; Aerohive Controller-less Wireless Architecture

As organizations cope with a tidal wave of mobile users, mobile applications, and demand for pervasive access, it's becoming clearer that prior-generation approaches to providing mobility (controller-based) are breaking. Beyond providing the requisite performance and scale that mobility demands, the scenarios illustrated in this paper give a comprehensive overview of the clear economic justification for controller-less architectures and Aerohive in particular, have over legacy controller environments.

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Smart Mobility Platform for Retailers

Using mobile technology can increase in-store traffic, loyalty, and sales. Read this paper to learn more about smart mobility platforms for retailers that improve the in-store customer experience and operations, all while complying with Payment Card Industry (PCI) regulations.

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The Network Impact of 802.11ac

Managing a network for your company is a complex proposition. Managing a Mobile-first community of users is exponentially more complex. Before integrating 802.11ac into your wireless network (WLAN), you must have clear network design objectives and a plan for incorporating high-speed technology, like 802.11ac, without creating additional expense or complication. This paper discusses two approaches for efficient WLAN design. Both let you integrate 802.11ac into your WLAN and both can help lay the foundation for future, high-speed technologies. Learn more about the advantages and disadvantages of these two approaches.

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Explore How Paul VI Catholic High School Benefited From Fujitsu's Devices and Software

Paul VI Catholic School wanted to develop a laptop program that would equip its students and teachers with the right tools to increase classroom learning, prepare their students for college, and to develop the 21st Century skillsets required by today's employers.

Following a comprehensive selection process, the school chose to provide 1,000 students, and 75 teachers with the Fujitsu LIFEBOOK T732/4 laptop. The school also chose DyKnow's teaching & learning software as part of the overall strategy.

The benefits:
  • Teachers now use the devices, combined with DyKnow software, to provide an engaging, immersive learning experience
  • The Fujitsu LIFEBOOK T732 Laptop, and now the most recent T734 model, is giving students the flexibility to have all their computing needs covered for 4 years in one device
  • By supplying almost half of set textbooks in e-book format, students' families are now saving approximately 50 percent on costs
  • The school's transformation to a more student-centered educational program puts Paul VI at the forefront of the private school educational sector and positions it well in the highly competitive Fairfax County Public School system

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How to Protect Your Brand in Social Media

The very characteristics that make social media incredibly appealing to consumers are the same ones that make it ripe for scammers seeking to exploit the value and power of established brands. It's not unusual for fans and consumers to be exposed to something new every day, whether a promotion, contest, fan page or enticing content. And, without much history to signal what is genuine and what is not, consumers find themselves at risk of being hoodwinked by brand impersonators, malicious account spoofers and counterfeiters.

This white paper offers best practices for protecting your brand--and brand engagement--in social media channels.

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Key Strategies for Protecting Your Brand in Social Media

The reach, influence and viral nature of social media make it ideal for scammers who want to exploit the value and power of established brands for their own gain. With heightened customer engagement across social media channels, and growing pressure to deliver measurable results, it's critical for you to address the risks posed by brandjackers and safeguard your brand.

Download your complimentary checklist today.

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Five Stages of a Web Malware Attack

This paper will explain the advanced techniques hackers use to infect web users and steal data or money, and how most web security products are failing. Most importantly, you will get insight into the layers of protection needed, and a checklist for evaluating your policies and the security capabilities of your web protection solution.

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Mobile Device Management Buyers Guide

By using an MDM solution to control and protect the data and configuration settings on users' mobile devices, you can reduce support costs and security risks. Download this guide and learn how complete mobile security and device management can be achieved from a simple web-based console.

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Two Great Ways to Protect Virtual Machines From Malware

This paper aims to help IT professionals, including security and virtualization specialists, understand and choose between two modern approaches to securing virtual environments: agentless scanning using vShield Endpoint and client-based scanning optimized for virtual platforms.

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Mainframe Applications and the MQ-Enabled Multi-Tier World

This solution brief evaluates the need for MQ-enabling COBOL applications as a path to service enablement. It also presents a practical option that does not disturb COBOL code thereby reducing the risk and time associated with service enablement initiatives.

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Mainframe Service Enablement: How Attachmate Gets You There

This two-page solution brief focuses on the mainframe challenge and the importance of using standards-based technologies in any integration project.

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Mobile-Enabling Your Workforce with Apps You Already Have

Learn how you can unlock your legacy IBM mainframe and midrange assets and make them seamlessly accessible to your mobile audience.

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Challenge the Orthodoxy: Launch Your WCM before Your Redesign

Conventional wisdom says to wait until your web design is complete before tackling a web content management system redesign.

The conventional wisdom is wrong!

Not only isn't this true, but buying into this notion is risky; you're likely to waste a lot of time and lose out on valuable leads, conversions and ultimately more revenue. Can you afford to wait?

Get started on your content marketing strategy 6 months sooner. Become a more agile marketer and deliver returns faster with the flexibility to move at Web Speed.

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Driving Education Enrollment through Agile Content Management

Your website's goal above all others is to attract students and get them to apply, visit, or request more information. Because most college research now happens on the web, losing ground online means losing prospects and tuition revenue.

To attract prospective students, colleges must create a content ecosystem that encourages dialogue and repeat visits. As students become increasingly cost-conscious and outcomes-oriented in their online college search, more colleges will use original content to demonstrate the value of their education, differentiate themselves from the competition, and retain the attention of savvy and determined searchers.

A good web content management platform should support the creation, publishing, and reuse of your content, and remove technological obstacles between contributors and going live. With insights straight from our many education customers, Percussion has put together a list of how a CMS can alleviate your biggest pain points in creating content that drives enrollment.

The Top 3 Challenges in Creating Great Content:
  • Not Having Enough Data to Demonstrate ROI
  • Not Knowing How to Improve SEO
  • Not Knowing How to Keep Websites From Becoming Outdated
This white paper diagnoses the top problems in more detail and offer some strategic CMS-based solutions and preventative measures to keep your web strategy healthy and effective.

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Cloud Enabling Your Mainframe Data: The Verastream Edge

This two-page solution brief provides an overview of problems and solutions.

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Great Mobile User Experience: It's All About Your Audience

Seventy percent of mobile apps are abandoned after the first use. To avoid this fate, your solution needs to create a rich User Experience (UX), incorporating social media and brand loyalty. Doing so requires a deep understanding of your users, what they're looking to do, and how. Check out Mobiquity's paper “UX- It's all About Your Audience.” In it, they discuss:
  • The necessity for research, feedback and users' interaction
  • The role of visual designers in app development
  • How analytics can continually help improve your apps
Discover how to create effective and engaging mobile interfaces that keep customers coming back.

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Scaling the Video Conferencing Environment

This white paper focuses on the repercussions of the revolutionary advancements within the video conferencing space and the fact that video conferencing has finally stepped out of the boundaries of the enterprise meeting room and into the hands of the masses. Although relatively recent, the migration of video conferencing from the board room and onto users' desktops, notebooks, tablets, smart phones, and even into their living rooms has already increased the value of visual collaboration for many information workers and organizations. However, the ability to video conference with workers in meeting rooms, at their desks, and on the road has given rise to a new challenge ... the need for scale.

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Microsoft 70-640 Windows Server 2008 - Special Edition Practice Exam Prep Software and Study Guide

Use the Windows Server 2008 Active Directory, Configuring CramMaster to study for the Microsoft 70-640 exam. This CramMaster contains 450+ questions, multiple-choice answers, detailed explanations, and comes bundled with select content from the 70-640 Exam Cram book. Candidates for this exam typically have a minimum of one year of experience implementing and administering a network operating system in an environment of 250 to 5,000 or more users, three or more physical locations and three or more domain controllers.

Microsoft 70-640 Windows Server 2008 covers the following recommended objective categories:
  • Configuring Domain Name System (DNS) for active directory
  • Configuring the active directory infrastructure
  • Configuring active directory roles and services
  • Creating and maintaining active directory objects
  • Maintaining the active directory environment
  • Configuring active directory certificate services
System Requirements – This exam prep software is a Windows based software download. You'll need Windows XP or better to run the software.

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