I would like a phone line and internet please. I realise you need either a Credit Card number, or signed Direct Debit form, you have one of these, and yet I am not connected.
My first impression of you is not good. Admittidly the delay to start with, was our fault, but now that you have payment details, I would really like to be connected. To be told after waiting three business days from when I gave you my Credit Card details, that you are still waiting on them is disapointing. I do hope that you put the request through to connect my property today, and do not have to wait a further 5 business days at the longest to be connected.
Other related posts:
Xbox360 Dashboard update and Unreadable Disc's
Hotel cancellations experience
White Powder Incident - Wellington
Comment by paradoxsm, on 21-Apr-2009 23:13
I don't give companies access to Creditcards or Direct debits unless I trust them explicitly. Comapanies that demand these do not get my business.
More reasons why I'm happy I have stuck with ol incumbent.
Let us know how their international speeds are!
Comment by Damoz101, on 26-Jun-2009 14:10
I have had endless problems with the and speed issues and them cutting me off. Has taken 5 months to get past he reboot your modem stage, ever after trying a cisco 800 DSL. Am looking at leaving them soon, My work also previously used snap but have moved on and we are not a small Bandwidth user also. (Cant say to much more)
Add a comment
Please note: comments that are inappropriate or promotional in nature will be deleted.
E-mail addresses are not displayed, but you must enter a valid e-mail address to confirm your comments.
Are you a registered Geekzone user? Login to have the fields below automatically filled in for you and to enable links in comments. If you have (or qualify to have) a Geekzone Blog then your comment will be automatically confirmed and shown in this blog post.