Why is upgrading Windows Defender so hard?

By Steve Biddle, in , posted: 7-Dec-2006 14:10

Like any Windows user who uses Windows Defender you would have had an upgrade message appear over the past 24 hours because a new version of this software is available. What intrigues me is why Microsoft have made upgrading this software such a big hassle, particularly for Windows users who may not be computer experts. I thought things were supposed to be getting easier, not more complicated!

Step 1:
Click on download box inside Windows Defender, this redirects you to the website.

Click on the button to proceed with Windows Genuine Advantage check.
Install WGA ActiveX toolbar by right clicking and allowing it to run. WGA congratulates me for having a licenced copy of XP. What a waste of time - any h8cker out there knows how to get around this anyway.

Download Windows Defender

Run the downloaded file

Manually close down Windows Defender because installation says it's already running

Read complex licence that basically says our software could send back your private info to MS from your PC but don't worry we won't be identifying you.

Download latest updates

Reauthorise existing apps that I want to keep running that it has identified as security issues.

You've got me MS - I don't think you could make the upgrade process more complex if you tried. No novice computer user will really be able to easily follow these steps and you wonder why Spyware is everywhere..

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Comment by Al, on 1-Jan-2007 04:58

Today, for the first time, I'm getting a message about Windows Defender failing to initialize. This caused me, a relatively advance neophyte, to do a couple of things I haven't had to do in the 14 years I've had a home computer: I tried (for the first time) to go into Control Panel > Administrative Tools > Services to turn Windows Defender on, but that failed. I mistakenly thought I need to upgrade IE from 6 to 7, which I attempted to do but then had to use System Restore (for the first time) to revert back to IE 6 because IE 7 kept telling me I'm not connected to the Internet and wouldn't open my home page. I'm still getting the failed to intialize message. I'm still relying on Norton Anti-Virus. I guess I'm grateful for the educational opportunities that my PC always gives me, to divert my time away from things I should be doing.

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sbiddle's profile

Steve Biddle
New Zealand

I'm an engineer who loves building solutions to solve problems.

I also love sharing my views and analysis of the tech world on this blog, along with the odd story about aviation and the travel industry.

My interests and skillset include:

*VoIP (Voice over IP). I work with various brands of hardware and PBX's on a daily basis
  -Asterisk (incl PiaF, FreePBX, Elastix)

  -xDSL deployments

*Structured cabling
  -Home/office cabling
  -Phone & Data

*Computer networking
  -Mikrotik hardware
  -WAN/LAN solutions

*Wireless solutions
  -Motel/Hotel hotspot deployments
  -Outdoor wireless deployments, both small and large scale
  -Temporary wireless deployments
*CCTV solutions
  -Analogue and IP

I'm an #avgeek who loves to travel the world (preferably in seat 1A) and stay in nice hotels.

+My views do no represent my employer. I'm sure they'll be happy to give their own if you ask them.

You can contact me here or by email at stevenbiddle@gmail.com