The Warehouse, The Warehouse, where everyone gets a bargain...Sometimes

By Steve Biddle, in , posted: 12-Aug-2007 19:19

We all know that The Warehouse is a retail giant in NZ. It's also a very poorly run company that could certainly benefit with a supermarket chain owning it (both Foodstuffs and Woolworths are interested) because they simply have no idea in the world when it comes to running an efficient retail operation.

I'm sure everybody who reads this will have had many experiences with prices at the till differing from the prices on the product, parimarily because in this day in age The Warehouse are still obsessed by pricing goods with pricing guns - a manual process that uses precious time and is completely unnecessary considering the goods are scanned at checkout anyway!

I couldn't help but notice this U2 Vertigo DVD while I was browing the DVD stands today. Around 15 copies of the DVD had signs of 3 or 4 price stickers on them. Staff have had to waste time pricing goods, repricing them when the price changed, obviously attempt to remove those 2 tags, reprice the DVD at $22.99 and then finally reduce it to $18.99

With inefficient business practices like this it's no wonder the company is performing so poorly.

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Comment by stevonz, on 13-Aug-2007 12:19

However, I would want to know the price of soemhting before I went to the counter.  The sticker/ price tag would have to be somewhere.  Else, have scanners about the store to show latest price - just like in K Mart.

Comment by apanand, on 13-Aug-2007 13:36

Warehouse have added  bar code scanners  for public in stores in  Petone and Lower Hutt. It's interesting that  not all of them are always functional.  The pile of rubble, which is the common layout for goods, in Warehouse is sometimes fun to just sift through. Prime motivation to go to such a place is the bargains and discounts. So , the Big Red Shed, should continue to focus on lower prices.

Author's note by sbiddle, on 13-Aug-2007 17:19

I agree that with CD's and DVD's that hand pricing the goods does have the advantage of letting the customer know the price as having a paper ticket isn't necessarily that easy with a large selection of products. This is no excuse however when you have a large aisle end display of probably 200+ solar lights that are also hand priced (some with more than one price on the product so they were obviously on special at one stage) when an A4 sign and paper ticket in data strip works perfectly.

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Steve Biddle
New Zealand

I'm an engineer who loves building solutions to solve problems.

I also love sharing my views and analysis of the tech world on this blog, along with the odd story about aviation and the travel industry.

My interests and skillset include:

*VoIP (Voice over IP). I work with various brands of hardware and PBX's on a daily basis
  -Asterisk (incl PiaF, FreePBX, Elastix)

  -xDSL deployments

*Structured cabling
  -Home/office cabling
  -Phone & Data

*Computer networking
  -Mikrotik hardware
  -WAN/LAN solutions

*Wireless solutions
  -Motel/Hotel hotspot deployments
  -Outdoor wireless deployments, both small and large scale
  -Temporary wireless deployments
*CCTV solutions
  -Analogue and IP

I'm an #avgeek who loves to travel the world (preferably in seat 1A) and stay in nice hotels.

+My views do no represent my employer. I'm sure they'll be happy to give their own if you ask them.

You can contact me here or by email at