Flight Review Air New Zealand NZ8 – Auckland (AKL) to San Francisco (SFO)

By Steve Biddle, in , posted: 11-Oct-2013 13:40

My blog has always traditionally revolved around technology because it’s something I love. What I do love even more however is travel, and with this in mind instead of writing yet another blog post with a technology focus I thought I’d write about travel since I am currently on holiday in the US at Astricon (ironically a tech conference!).

Air New Zealand have two remaining 747-400 aircraft in their fleet, both of which are used almost exclusively on the NZ7/8 route to and from San Francisco. To me the 747 is still the most amazing plane to grace the world’s sky and it is a shame that due to their age these planes are rapidly disappearing from airline fleets around the world. Both remaining Air New Zealand planes are due to be scrapped by October 2014. In all my previous 747 flights I’d never flown upper deck on a 747, so chose to head to the US via SFO in Premium Economy just so I could make possibly my final 747 flight and tick an upper deck seat off my bucket list.

20131004_184013 ZK-NBV  at Auckland airport

NZ8  - 04/10/2013 - Seat 22A Premium Economy

My seat was an exit row window at the front of the upper deck Premium Economy area. I consider this one of the best Premium Economy seats due to the extra legroom, but others may disagree due to the proximity to the door which can be a colder area to sit. The upper deck is shared between Business Premier and Premium Economy, with 23 Premium Economy seats in a 3-2 configuration and 10 Business Premier seats in a 1-1 configuration. Another 16 Premium Economy seats are located on the main deck in a 2-2 configuration which offers a much cosier feel. These seats offer a seat pitch of between 38” and 40”.

Not being on the main deck gives this area a very different feel, which is clearly the appeal of sitting up there. Boarding for the service was a little late and the 7:15pm departure was a little late with pushback occurring at around 7:30pm. While boarding was underway the PA announcement apologising for the “jams in the aisle” were slightly amusing to me as the only “jam” was the crew delivering pre flight champagne to Business Premier customers.


The view from the top of the stairs of the upper deck showing the Premium Economy and Business Premier seats.


My Seat


Looking forward to Business Premier from my seat.

Pre dinner drinks were served, with the same beverage selection being shared between Business Premier and Premium Economy. This means glass bottles of wine served in real glass, unlike the plastic bottles served in Economy. Wines and spirits are also of a much higher quality, and my glass of Mumm champagne (my favourite!) went down very well. Not long after this the meal service commenced consisting of an entree of prawns with wasabi mayonnaise, green tea noodle salad, nori and watercress. The flavours in this were great, with the wasabi managing to not overpower the other ingredients.


The Premium Economy menu.

20131004_204017  For my main I opted for the sage rolled chicken with white bean cassoulet, zucchini, fried chorizo and rocket. 


Desert was a chocolate delice with blackberry creme fraiche.

The main is described as “being served with rocket” on the menu but no fresh rocket was served with this meal. Having had this main previously (with rocket) flying Business class to Honolulu in May I definitely feel the course did lack a little zing without the rocket. No bread roll was served in Premium Economy, which was strange as the tray contained a serve of butter. My assumption is that the crew simply forgot, as the bread roll basket had plenty of rolls in it after being delivered to Business Premier customers and sat on the wine storage area between Business Premier and Premium Economy during the service. The desert was delicious and washed with with a couple of glasses of Pinot noir served by a crew who were very generous with after dinner drinks.  Not long after the meal trays were collected the main cabin lighting was dimmed. What is nice is a a range of snacks including Whitakers Chocolate, fresh fruit, muesli bars, vege chips and beverages are available from a self service area throughout the flight.

Breakfast was fresh fruit salad and yoghurt with optional cereal, and a croissant with a selection of preserves.  I opted for the lemon scented brioche French toast with apricots, honey cream, toasted almonds and vanilla syrup as the hot option and found this to be amazing, and would have happily opted for more if it was on offer!



Despite the late departure time we were pretty much right on schedule landing in San Francisco. Clearing immigration at SFO seems to be a lot better than many of the horror stories I’ve heard at Los Angeles lately, and I had cleared immigration and collected my bags within 30 minutes of leaving the plane.

Premium Economy on Air New Zealand is a great offering, with the food and beverage selection being very similar to the Business Premier offering. Seating differs significantly between the different aircraft on the fleet, with both Boeing 747 –400 and 777-200 aircraft opting for a more traditional seat (which is slightly wider on the 747-400), whereas the Boeing 777-300 offers the newer Air New Zealand designed Spaceseat. Having not flown Premium Economy in the 777-300 I don’t have a view on this seat, but do know plenty of people who prefer the 747-400 seat over the Spaceseat.

Service is also a huge step up from regular Economy, however I do feel that the upper deck service may be slightly less attentive than my previous 777-200 Premium Economy flights. I put this down to the focus of the two crew on the Business Premier customers, however no matter how you look at it, the experience is a significant step up from Economy!

Other related posts:
Fairfax takes journalism ethics and integrity to a whole new low with Stuff fibre
Why are airport taxes and service charges so high on Trans Tasman flights between New Zealand and Australia?
Flight reviews – Air New Zealand NZ87 Auckland (AKL) to Hong Kong (HKG) in Premium Economy and Air New Zealand NZ 80 Hong Kong (HKG) to Auckland (AKL) in Business Premier on the 777-200ER

Comment by freitasm, on 11-Oct-2013 13:46

The Spaceseat itselt is pretty good, but legroom is not great - getting out of a Spaceseat is a mission because they are in angles making the space very narrow, almost impossible to get from a window seat to the aisle without disturbing a fellow passenger.

Comment by antoniosk, on 11-Oct-2013 15:53

When you travel, you must pay for respect

Comment by Mike C Smith, on 15-Oct-2013 09:49

My last major flight was on Air New Zealand from Auckland to Hong Kong. I got to say the service was excellent and the food most enjoyable, and I was in economy class.

Comment by kwkiwi88, on 21-Dec-2013 09:19

Many thanks for posting this flight review. We are flying in PE on this plane late Dec (RU upgrade came through). Incredibly excited about this. We're on the bottom deck. Looking forward to this after reading your positive review. A fellow flyer from Mt Vic.

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sbiddle's profile

Steve Biddle
New Zealand

I'm an engineer who loves building solutions to solve problems.

I also love sharing my views and analysis of the tech world on this blog, along with the odd story about aviation and the travel industry.

My interests and skillset include:

*VoIP (Voice over IP). I work with various brands of hardware and PBX's on a daily basis
  -Asterisk (incl PiaF, FreePBX, Elastix)

  -xDSL deployments

*Structured cabling
  -Home/office cabling
  -Phone & Data

*Computer networking
  -Mikrotik hardware
  -WAN/LAN solutions

*Wireless solutions
  -Motel/Hotel hotspot deployments
  -Outdoor wireless deployments, both small and large scale
  -Temporary wireless deployments
*CCTV solutions
  -Analogue and IP

I'm an #avgeek who loves to travel the world (preferably in seat 1A) and stay in nice hotels.

+My views do no represent my employer. I'm sure they'll be happy to give their own if you ask them.

You can contact me here or by email at stevenbiddle@gmail.com