I wanted some Skype credit, no problem - went to the site, topped up, got my credit immediately.
Gizmo Project (im testing some VoIP services at the moment), gave me the option of $20USD or $10USD. I selected $10, and put in my details, and it failed, rejecting my purchase.
So then I re-do it, carefully re-entering each digit, and again selecting $10 credit. Again, no purchase.
Fine. Gizmo Project loses my business. No big deal.
Now I decide to check my balance on the card, and hey ho - Gizmo has deducted not the approx $20NZD that it would have cost me, had the purchase been successful, but THIRTY DOLLARS, and it did this TWICE, so even though they rejected the purchase (bad card details they said), they have debited my card by SIXTY NEW ZEALAND DOLLARS.
I have Googled this situation, and think that they have 'reserved' the amounts to guarantee payment - BUT THEY DIDNT ACCEPT MY CARD DETAILS, AND WONT GIVE ME ANY CREDIT.
I have lodged a support ticket with all relevant details with Gizmo, but by all accounts, its weeks before I get the credit back.
Poor. Very poor.
I will not do any further business with the Gizmo Project unless they change this policy.
Skype may be viewed as evil by some, but hell - they take my money, and give me what they promised...
Other related posts:
Maori Language Predictive Text Implementation on (some) XT Network Handsets
Ubuntu 9.04 Synaptic Package Manager with ISA proxy
Vodafone successfully delays launch of Telecoms XT Network until interference resolved
Comment by Ladyhawknz, on 24-Nov-2006 21:50
Hi Im trying to find decent prepaid credit card for NZer's - what site did you get yours from? Cheers
Add a comment
Please note: comments that are inappropriate or promotional in nature will be deleted.
E-mail addresses are not displayed, but you must enter a valid e-mail address to confirm your comments.
Are you a registered Geekzone user? Login to have the fields below automatically filled in for you and to enable links in comments. If you have (or qualify to have) a Geekzone Blog then your comment will be automatically confirmed and shown in this blog post.