She had it running fine, then one day it stopped working properly, so as anyone in her situation would do, she looked up HP's number online and called them.
Now, the number she called, was an 0800 and connected her to a "lovely" HP rep called "George" who said he was based in Texas.
He proceeded to "help" my friend.
Somehow, he obtained some access to her machine (she swears black and blue that she didnt give him a Teamviewer ID or anything) , and placed a VBS script (on her desktop), which when run, would bring up a notification popup "Cannot continue, WORM detected".
He then proceeded to tell her that she had some bad viruses and needed decent AV software, which he could offer her at the great price of $299. Thankfully, she clicked something wasnt quite right and said she'd get her IT guy (me) to deal with the virus side of things.... phew.
I used Teamviewer and connected, found the VBS file, scanned the system for viruses and malware, both clean. No other software installed since I last did some work for her.
Im going to ask her how she searched for HP and see if the site she used is still up, and will proceed from there.
BTW : Dont know if it was coincidence, or if "George" actually did do something right, but her printer started working again the next day.
Im happy with it, but its amusing to see the two different views on the Orcon offering, one side you have those that have'nt used VoIP at home before and are willing to give Orcon a go, then you have the other side who are Xnet users and have been using their service for a few years and going on about Orcon being slow etc.
Yes, XNet have had a good (from what I've heard) VoIP service for a while but Orcon are the first to really push VoIP into the consumer market. If Xnet had pushed their service into the consumer market more, maybe things would be different.
As someone recently said to me, "It's like selling kitset cars for years and then along comes the Model T Ford."
Anyway, each to their own, I just happen to prefer Orcons offering at this time.
- Supports PCI Express Base Specification Revision 2.0
- Compliant with USB 3.0 Backward Compatible With USB 2.0.
- Transfer rates up to 5Gb/s with USB 3.0.
- Each USB port supplies maximum +5V / 900mA power output to USB device
- Gold plating USB connector
- USB interface for easy data access.
- Built-in SATA power connector for receiving extra power supply from system
- Low-profile bracket included.
- Hot Swappable :Plug and play
- Support Windows VistaR , WindowsR 7, WindowsR XP
It installed via the supplied driver CD without any hassles (surprisingly, the CD driver was more recent than the support websites).
I then plugged in a Iomega eGo 1TB external USB 3.0 hard drive and proceeded to test the performance by copying a folder containing 3.16GB of files of varying sizes.
Results were disappointing.
I was only getting 5MB/s transfer from the local hard disk to the eGo - I then installed the card into a Windows 7 workstation to make sure it wasnt the server at fault. Same result....
My boss then had a play and moved the cable from port 1 on the card, to port 2 and started getting 30MB/s rates.
Still not what we were expecting, so I ordered a ST Lab card.
Installed it on the workstation again using the supplied drives. Straight away we were getting 50-60MB/s transfer rates.
Moved to the server and same results - copying the 3.16GB of data in 1 minute.
Why the Mukii was having issues, we dont know, looking via Google found us users who were quite happy with the card and not having any issues.
So, might be time for me to get USB 3.0 at home.... 3GB in 1 minute is appealing when you have 25GB of photos to backup....