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Comment by antoniosk, on 3-Jul-2007 19:30
You should be aware that as part of the new Number Portability process, the situation you are in - known as Partial Readdressing - will be resolved for TelstraClear cable customers.
This means that the Telecom number will become your primary, which will also be presented when you make an outbound call.
This doesn't affect TelstraClear business customers - they have always had numbers fully readdressed - and is one (of the many) holdovers from the merger of Telstra, Clear and Saturn.
The call centre won't be able to confirm this - after all they haven't been told what to advise or when it will happen - but as someone a shade closer to the action.... well, I'm equally keen to get my number readdressed as well.
Comment by antoniosk, on 3-Jul-2007 19:56
I am with the head designer for LMNP tomorrow all day (fun), so will confirm what status is on keeping both numbers. I can't see us denying this but then this is tcl....
But yes - your former telecom number can be your primary.
Funnily enough if you join as a new customer now, you can set your telecom number as the primary. It's only existing customers that are affected.....