I'm not sure about you, but I tend to do almost everything using the Internet. It frustrates me a little sometimes, because some companies still don't reply on-line inquiries - when will they learn?
It is still interesting to see companies like (ok, I'll give some names now!) D-Link, Kerio and BP New Zealand which won't reply to e-mails. Or those companies that send press releases down to us, but when we ask for a sample for review they never reply. It's a very convenient one way only road for them, isn't it?
Just check the latest press release from Hilton Hotels Corporation to see how much they gained from the Internet business. They have announced that bookings on its proprietary brand websites during October 2004 exceeded call center bookings from 800 numbers for that month. During October, brand.com sites overall reported more than 972,000 room nights, whereas approximately 863,000 room nights were booked from 800 numbers through the 16 Hilton Family call centers worldwide. The company also has experienced record-breaking revenues month after month through its brand sites.
Touching the Tablet PC again. James Kendrick wrote a (long) article about handwriting and speech recognition on Tablet PC and UPC (ultra portable PC, like OQO and Antelope). It's worth checking his article, where you can find more about the built-in solutions, plus alternative input methods available for this platform. I have already decided on using RitePen, but it's worth looking at some alternatives that match one's style.
Last, Geekzone was on Slashdot again today, first time since our migration to the Microsoft SQL Server. What a cool test for the server. My hosting provider gave me feedback that the machine itself never got close to the red alert status, and I could see an increase in the number of pages served without an impact in the response time. I'm happy now...