A few months ago I posted a rant about Travelmate and its subscription services not being user friendly.
It is now time for another software to join the list: 11118 Resco Explorer 2005.
I have installed the software on my Windows Mobile 5.0 device, and entered the registration code. This was one week ago. Today I tried using it to be greeted with an announcement that I was running a demo version. I then tried the registration code I have here and it showed a dialog:
"ERROR: The code does not match with this Owner name. Legal owners can obtain a valid code at: www.resco.net/regcode.asp".
What? What a pain... Ok, so I entered my email address on that page and got the registration code. The same one again. And again the same stupid error message.
When are companies stop using this registration procedures that are so non user friendly?
This is not free software, Resco did not send it for a review, and like many others I paid for it and I am being tortured by this stupid thing.
I don't want my worst enemy using this kind of mind torturing software.
What type of software authentication would you like to see in use, knowing that most of these devices must be connected to a network (via Activesync at least) when installing new software?
Would something like a centralised repository where all the software keys are stored and your software is authorised based on your emal address, owner name and password be a good solution?
Update:: The version I am running is 5.22, and the registration code is for version 5.31, hence the error message. I can't believe companies change registration codes in minor releases!