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Telecom New Zealand Phone Services Affected By Power Outage

Posted on 12-Jun-2006 12:13 by Tony Hughes | Filed under: News


Telecom customers may be having problems accessing phone, Internet and data services in parts of Auckland due to a significant power outage in Auckland and Manukau City areas and some other parts of the country.

The Telecom network currently has no power issues and all systems including Telecom Call Centres are operating on back-up generator and battery systems.

Customers should be aware that if they are having problems accessing Telecom services, the problems are likely to be related to power outages, Telecom spokesperson John Goulter said today.

Call centres are receiving a lot of calls, and Telecom is urging customers to listen to media updates on the power outages.

We understand the main problem relates to a power substation at Otahuhu in Auckland, caused by the high winds and stormy weather sweeping the country. North Shore and Waitakere cities are unaffected.

Power outages have also been affecting phone services in Northland, Asburton and Timaru.