Vodafone New Zealand says managing smartphones and tablets in the workplace is about to get a lot easier with the introduction of Vodafone Secure Device Manager. The online tool enables businesses to manage and control their fleet of personal and company owned smart devices, in real time over the air.
According to Gartner, staff in 75% of organisations use their smartphones and other mobile devices to connect to their enterprise network with or without permission, which opens the business up to significant risk.
Vodafone Secure Device Manager provides a range of security services such as enforcing password policies and operating system upgrades. The platform supports the most popular devices including Apple and Android, it also allows organisations to manage roaming costs through giving visibility of devices that are roaming and the roaming carrier.
For example if a device is lost, stolen or taken out of service, the IT department can remotely lock and locate it using GPS, remove all the enterprise data, or completely wipe the device. It can also be used to deploy new applications across the organisation or manage the use of personal apps, so it can reduce the cost and hassle of individual technical support.
Vodafone’s General Manager of Business Marketing Becky Lloyd acknowledges the challenge CIOs face when it comes to managing mobility.
“New Zealand businesses are really starting to unlock the power of smartphones and tablets in their everyday operations. Connected, smart devices are enabling our customers to develop whole new ways of working with their staff and customers. This is a really positive step for businesses – but it does present some new challenges from a support and management point of view.
Vodafone Secure Device Manager helps customers manage the security concerns that come with having many different types of devices holding corporate information. For example, some employees may want to use their own personal smart device in the workplace, but organisations have been reluctant to allow this to happen until now. As businesses mobilise towards being real time enterprises, work will become an activity and not a place.”
Rick Gibson, General Manager Information Systems – Gough Group, a Canterbury firm and Vodafone customer, says the product has solved the problem of managing devices across multiple mobile operating systems.
“Vodafone Secure Device Manager has given us increased visibility and control, and we were able to customise and adapt the service to suit our organisation’s requirements. A key feature for us is the ability to lock down and apply company IT policies remotely and ensure settings are applied consistently.”