eReceipts - Why don't we have them yet?

, posted: 12-Jan-2012 10:01

An offhand comment yesterday to an owner of a Cafe about digital (or electronic) receipts got me thinking, why don't we have these already?

We've probably all seen the emailed receipts that some retailers seem to send out.  Apple sends your receipt as an email.  Some retailer send PDF files with an invoice/receipt for online purchases.

But I was thinking about what can we do to rid ourselves of all this paper you collect in your wallet.

A quick browse around the internet last night brought me to this page: http://www.thehotiron.com/index.php/site/comments/ideas_to_eliminate_and_automate_retail_receipts/

I really liked the idea of a iCalendar/vCard type implementation rather than a formatted email/PDF file.  The reasons are as follows:
  • It's data, can be loaded to a smart phone app, finance program, or just saved somewhere as a file.
  • It could be generated as a QR code - you can create a vCard QR Code that contains contact information - why not a receipt.  The QR code could be printed on the bottom of a paper receipt - meaning those that want electronic and possess a smart phone can scan it (rather than the current standard of taking a photo and OCR or manually entering the data)
  • It could be transmitted via NFC/Email/SMS or presented as a QR code on an LCD screen (this might be a bit slow though at a POS terminal).
So the next bit to look at is a standard.  Guess what, someone has already thought of one.... The Association for Retail Technology Standards (ARTS) already has an xml specification for a Digital Receipt: Here

Next I thought quickly about implementation.  It would be hard, and very unlikely, for every retailer to set up LCD screens/email gateways etc to send these receipts out....so I thought why not think a bit higher up the food chain...what do all the retailers have (well most of them here in NZ) - EFT POS terminals.  All leased or bought through one or two companies. 

With a bit of modification, the EFT POS receipts that are currently printed could include a QR code of a Digital receipt, or on authorisation the EFT POS merchants could send out receipts via email/sms (obviously this last idea would be a subscription based system), or include NFC technology (terminals which include this technology are already being implemented with the likes of snapper, Visa's PayWave or Mastercards PayPass).

It seems like we have most of the pieces they just need to be connected...

Do you like the idea of digital receipts?  Do you keep your paper ones?  Do you throw everything away?

How do we deal with the fact that a receipt is proof or purchase, and is used for your warranty claim?  Those that scan receipts, have you used one of those to validate your purchase?  Did the store accept it?

Sure there are some kinks to work out, but I don't think they're insurmountable.

 

 

 


Other related posts:
Contactless Payments - part 2
Free $80 - come and get ur moneyz!!




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davidcole Cole
Lower Hutt
New Zealand


Been thinking it would be nice to have a blog but not sure if I have enough to say.

I'm an I.T worker from Wellington New Zealand.

I like my toys so this will probably have posts about my dealings with those.

My Cellphone is an iPhone 5s

I run a NextPVR based PVR at home to replace my video recorder, DVD player and to host all my music. I'm also really big on Plex, for centralising all my music, videos and I've written a plugin or two for it for accessing live TV and for storing recordings with metadata.





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