Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

479 posts

Ultimate Geek
+1 received by user: 3

Topic # 61191 11-May-2010 20:03
Send private message

its 7.50pm Tuesday night and the phone has just rung, "Good Evening Mr xxxxx, it is xxx from Sky"
Me " are you calling to ask me if I am interested in Rialto Channel"
Sky " Why yes""
Me " do you realise that you have now called me 3 times in 2 days and asked me this"
Sky ' No sir Sorry, so you are not wanting Rialto"
Me " If I wanted rialto I would dam well call you and ask for it"
O M G. I ask her if she felt it appropriate to call me this many times, she said no, I said I would like to make a formal complaint - Her answer " I am sorry we dont take complaints we are just the marketing firm" please call sky on 0800759759 to complain.
There was a little bit more of a conversation but it was all around them calling and not taking responsibilty for calling and not wanting to accept my conplaint.
What I find strange I have not heard from sky for nearly a year I phoned last week to cancel the movie channel and now I get inundated with calls.

Create new topic
19282 posts

Uber Geek
+1 received by user: 2600
Inactive user

  Reply # 329105 11-May-2010 20:10
Send private message

Next time they call say hang on a minute just turning down the TV put the phone down walk away and wait for them to hang up


246 posts

Master Geek
+1 received by user: 1

  Reply # 329113 11-May-2010 20:20
Send private message

Well, at least it wasn't a fax machine calling you.  Wink


6434 posts

Uber Geek
+1 received by user: 1571

  Reply # 329866 13-May-2010 16:46
Send private message

johnr: Next time they call say hang on a minute just turning down the TV put the phone down walk away and wait for them to hang up


another good option is if you are able to is to put them on hold, then dial the sky freephone number on your  cellphone.  when you get connected to a person there put your cellphone up to the landline phone and let them talk to each other.

217 posts

Master Geek

  Reply # 329868 13-May-2010 16:54
Send private message

We took advantage of their 'free' Rialto channel for a month and regretted it, as we then spent the next month trying to get our month back despite cancelling it within the one month period. Never again.

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

Orcon announces new always-on internet service for Small Business
Posted 18-Apr-2019 10:19

Spark Sport prices for Rugby World Cup 2019 announced
Posted 16-Apr-2019 07:58

2degrees launches new unlimited mobile plan
Posted 15-Apr-2019 09:35

Redgate brings together major industry speakers for SQL in the City Summits
Posted 13-Apr-2019 12:35

Exported honey authenticated on Blockchain
Posted 10-Apr-2019 21:19

HPE and Nutanix partner to deliver hybrid cloud as a service
Posted 10-Apr-2019 21:12

Southern Cross and ASN sign contract for Southern Cross NEXT
Posted 10-Apr-2019 21:09

Data security top New Zealand consumer priority when choosing a bank
Posted 10-Apr-2019 21:07

Samsung announces first 8K screens to hit New Zealand
Posted 10-Apr-2019 21:03

New cyber-protection and insurance product for businesses launched in APAC
Posted 10-Apr-2019 20:59

Kiwis ensure streaming is never interrupted by opting for uncapped broadband plans
Posted 7-Apr-2019 09:05

DHL Express introduces new MyDHL+ online portal to make shipping easier
Posted 7-Apr-2019 08:51

RackWare hybrid cloud platform removes barriers to enterprise cloud adoption
Posted 7-Apr-2019 08:50

Top partner named at MYOB High Achievers Awards
Posted 7-Apr-2019 08:48

Great ideas start in Gisborne with hackathon event back for another round
Posted 7-Apr-2019 08:42

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.