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353 posts

Ultimate Geek


  #5376 3-May-2004 15:54
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Why didn't they limit it sooner?
Do they think anyone besides the youth market will care?
How they estimate this will still help increase their market share?

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Ultimate Geek


  #5377 3-May-2004 15:57
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Telecom doesn't have to say that $10 tet is forever. If someone thinks they did, they can try and have them with false advertising. GL to them on going up against Telecoms megabucks laywers!

 
 
 
 


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  #5378 3-May-2004 16:03
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I'll ask about the Vfone thing. Any other questions for the head hancho?




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#5380 3-May-2004 17:21
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I had a 20 Minute conversation with Kevin Kenrick from Telecom (General Manager for Mobile). I have to go out now but I will post a detailed account of the conversation when I get home. Hopefully it should be on here before 10.30pm (maybe even before 10). In the mean time please add your name to the petition at http://www.ucnz.com if you have not already.




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248 posts

Master Geek


  #5382 3-May-2004 18:39
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Man, everyone is really mad about this, I mean jeez guys your getting a sweet as deal, just deal with it

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Wannabe Geek


  #5384 3-May-2004 18:49
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yeah - they never said it was for ever - it's the fn best deal out there - I get $90 bucks free each month!!!!!!!!!!!!! of course I would rather get 1.5 million text per month for free but that's the way my txt cookie crumbled.
I rang and questioned their people extensively this arvo (bloody ages to get thru) I was really interested in a question someone else asked in here "if it's less than 10% why bother?" and effectively it appears that it's so it becomes financially viable - sounds like it was 500 or noth-n. I'll take the 500 thanks mam! I culd always go bak to voda and pay an xtra $90 for the priviledge, what are u's tripping! we should be petitioning voda to come 2 the text party, hell big money grabbing telecom did.

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Wannabe Geek


  #5387 3-May-2004 20:32
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yeah - ther fult but they hve atleast got the cheapest txt offer, jst hope it lst longr than 2004. peple r jst pisy b/c dey cant snd 000's of txts. if it's true that tcom pay 17c (qoted by some1 on here) per msg to voda then fair enuff dey put a limit on it. mst my fiends r on VF so I wuld rather hve 500 n e where dan limited to only txt 2 025/27. lookn 4wrd 2 the comments from MD.

 
 
 
 


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Master Geek


  #5388 3-May-2004 21:00
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This is a forum, not a text message, you dont need to talk like it is is a text message

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Wannabe Geek


  #5390 3-May-2004 21:04
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thanks.

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Wannabe Geek


  #5394 3-May-2004 21:14
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I'd rather have 500 unlimited to everyone rather than only to from 025/027 or pay 20c every text with VF..not sure why everyone is so upset telecom don't do anything that isn't o.kd by their legal eagles but at least they are giving a good deal - I rang VF when telecom did $10 txt and VF just went on about value added services ..ie: getting more money from their customers and no deals and I was spending over $200 on just the plan I was on. telecom may be big and bad but at least they're trying... i'm still going to bank my $90 a month thanks

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  #5396 3-May-2004 21:25
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Just to clear things up, yes it is 17c, as quoted by the GM today. Conversation to come...




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Wannabe Geek


  #5397 3-May-2004 21:29
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have just been to ucnz website and what is with that .. as if that's going to make telecom change their mind now - given the reaction don't you think they would have considered all this before they did it ???!!! ... why doesn't anyone set something up to lobby VF ... this is ridiculous - did anyone set up a website to get VF to change txting when telecom did $10 txt. i'm no fan of telecom but VF is one of the largets corprates in the WORLD and if anyone can afford to give txt away its them - their financial report makes telecom look stupidly insignificant and they can come and go when they please - just like Bellsouth .. remember them ! like it or not we are stuck with telecom and vice versa

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  #5399 3-May-2004 21:47
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**Phone conversation with Kevin Kenrick, General Manager for Mobile, Telecom**

Kevin rang me back at about 4.30. I had spoken to his PA earlier today and she said she would get him to call when he got back into the office. We started of by talking about the whys. Apparently the main issue they are trying to address by limiting text messages it the amount of text bullying and abuse that is going on. Telecom call centres are apparently getting a high volume of complaints about text spam and abuse from other customers. I suggested it may be better to deal with these on an individual basis but Kevin said that it was too hard to enforce as people can use other peoples phones and what not. While the interconnection charges were an issue, apparently this is not the reason for the change. Kevin wants to protect his customers as much as possible from the kind of abuse mentioned about. He said that he is all for the $10 txt deal and that it unfortunate that it has come to this. Now for some good news. Kevin said that if this limit solves the txt abuse problem then he is more than happy to raise the limit, but the customers must earn that first and it will be continually monitored. He said while he understands that alot of people will be upset by the reduction of the deal he feels that this is a good starting point. Telecom needed to get themself in a better position to make changes in the future and this is them 'putting the first stake in the ground'. Chances of getting the unlimited txt back is very slim, but if everybody behaves then we may be able to have the limit increased. I will be keeping an eye on the situation an in touch with Kevin. That is basically the gist of the conversation but if anyone has any questions please ask.




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  #5401 3-May-2004 21:56
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Indeed Telecom is a business. To make a business profitable you also need to kept you customers happy tho. In the near future Telecom could run in to a few problem (with unbundling and what not) While profit maximisation is important so is creating a loyal customer base.




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  #5403 3-May-2004 22:06
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Well they arent doing any favours buy pissing off their youngest customers are they. Good one Telecom, piss all the young ones off so they wont give you a dollar more than they have to for the rest of their lives




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