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#9864 19-Oct-2006 09:27
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I found a lot of people having the problem of their Apache hanging when trying to use it as a USB modem despite following all instructions.  I didn't find anyone who had solved this and resorted to ringing Telecom support and eventually managed to get the solution from them - this is being posted while using my Apache as a USB modem.
There are a few gotcha but I suggest the following will work:

1.  Use the software that comes on the supplied CD-ROM from Telecom
2.  You must start the WModem software on the phone before plugging it into a USB port on your computer.

Unfortunately you then have to ring the 0800 116 110 number and choose option 2 or try to get a human and ask to speak to the Telecom Advanced Wireless help people.  I spoke with a person called Raj who asked me to dial a series of numbers starting with the # key and then make some changes to the settings and reset the phone.  Regretfully I did not note these - will try to get them and post here for others but if you persist Telecom do have the solution.  Since doing this the phone has worked fine.

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  #49116 19-Oct-2006 19:08
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Username: jama@jamamobile
Password: telecom
DUN: #777


easy as.

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  #49155 20-Oct-2006 08:47
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Correction.

Username: mobile@jamamobile
password:   telecom
DUN: #777




The comments I write on this forum do not necessarily reflect the views of my employer and as such cannot be taken as official statements of my employer.

 
 
 
 


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  #49157 20-Oct-2006 09:36
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i think there are two or thre that work now...







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  #49161 20-Oct-2006 10:19
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Tony,

The only alternative to the "mobile at  jamamobile" username is to use your Xtra dialup credentials (xxxxx@xtra.co.nz). This is especially helpful if you are CDMA/EVDO roaming to Australia and would like to have the same "experience" as at home. Aa this traffic is tunneled back to NZ to the same internet gateways as used for mobile@jamamobile

Experience = ipaddress range, no tcp/udp port restrictions.

Using the mobile@jamamobile username while CDMA/EVDO roaming in Aus will route your traffic out the Telstra CDMA internet gateway which has various tcp/udp port restrictions.

I am very interested to know what other usernames are valid on the TNZ CDMA/EVDO network for Internet access.

Neal




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  #49169 20-Oct-2006 10:56
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paradoxsm: Username: jama@jamamobile
Password: telecom
DUN: #777


easy as.


This isn't the cause of the problem for the OP.

I too have had major issues with my Apache hanging when trying to initiate a connection using the WModem software. I'd be pretty keen on knowing what the phone codes are to get around this problem!!

I'd ring myself, but I don't do 'holding'

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  #49209 21-Oct-2006 00:33
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tonyhughes: i think there are two or thre that work now...


Nope, just mobile. I just tested it now.







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