Hi - I'm looking for some advice.
I send emails from my domain successfulresumes.co.nz to gmail accounts of clients. The majority are fine even with attachments.
Emails contain a link to our web address and a link to our logo held on imagur
Setting is html
Hosting company is Freeparking who also host the email - they say it's nothing to do with them.
I'm using Thunderbird email on my PC to send.
As I say, most emails get through fine, but a handful don't. A common factor is attachments, but they are the same attachments that others receive without a problem. It's hard for me to know what the client has set at their end. One has said the email was in their spam after I asked her to look.
Can anyone identify why some might get through and some not? There's a limit to what I can ask clients because some are not that tech savvy. I would like to do what I can at my end, e.g. avoid certain words etc. I realise links are not ideal, but since some are getting through I assume that is not the problem.