Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




232 posts

Master Geek
+1 received by user: 8


Topic # 102726 21-May-2012 12:34 Send private message

Has anyone else hit 100% of the data usage and then recieved a txt let you know? I've gone over a couple of times, always get the 80% txt but never one to tell me when hit 100%.

Guy at work (who I convinced to change to Skinny) went over his limit, and it used $60 of his prepay. He rang Skinny and they said we should receive a 100% txt, but he never did.

Just wondering if anyone else is actually receiving these or not.

Create new topic
501 posts

Ultimate Geek
+1 received by user: 130

Trusted
Skinny

  Reply # 629618 23-May-2012 20:22 Send private message

Monza: Has anyone else hit 100% of the data usage and then recieved a txt let you know? I've gone over a couple of times, always get the 80% txt but never one to tell me when hit 100%.

Guy at work (who I convinced to change to Skinny) went over his limit, and it used $60 of his prepay. He rang Skinny and they said we should receive a 100% txt, but he never did.

Just wondering if anyone else is actually receiving these or not.


Hi I'm sorry if you were told that you would see a notification at 100% as that is not correct.  I will make sure that the reps understand this.

We send a notification once you get to 80% for data.  Here is the text from the website: -

Low balance notifications are sent when your balance reaches 50c or less.
Data quota used notifications are sent at 80% of NZ included data under your plan or Add-on used.
SMS quota used notifications are sent when all texts included on your Weekly Plan are used.
Voice quota used notifications are sent when all NZ included voice minutes on your Weekly Plan are used. Weekly Plan (Base Plan) notifications are sent 24 hours prior to your Weekly Plan renewal date & time.

Cheers

Paul

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

National AI group launching next month
Posted 25-May-2017 09:54


New Zealand Digital Future, according to tech companies
Posted 25-May-2017 09:51


New Microsoft Surface Pro delivers outstanding battery life, performance
Posted 25-May-2017 09:34


Garmin VIRB 360 brings immersive 360-degree 5.7K camera experience
Posted 25-May-2017 09:30


Telecommunications monitoring report: Are you being served?
Posted 24-May-2017 11:54


NetValue partners with CRM Provider SugarCRM
Posted 23-May-2017 20:04


Terabyte looms as Vocus users download 430GB a month
Posted 19-May-2017 14:51


2degrees tips into profit after seven lean years
Posted 19-May-2017 09:47


2degrees growth story continues
Posted 17-May-2017 15:25


Symantec Blocks 22 Million Attempted WannaCry Ransomware Attacks Globally
Posted 17-May-2017 12:41


HPE Unveils Computer Built for the Era of Big Data
Posted 17-May-2017 12:39


Samsung Galaxy S8 Plus review: Beautiful, feature-packed
Posted 16-May-2017 20:14


After ten years of mail pain Spark is done with Yahoo
Posted 15-May-2017 13:12


Warnings from security firms: do not click that link or risk your computer being infected
Posted 15-May-2017 10:11


Pushpay named NZ Hi-Tech Company of the Year 2017
Posted 15-May-2017 09:59



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.