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RunningMan
8213 posts

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  #3159854 15-Nov-2023 15:53
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Kerry54321:

 

No, but as a tradesman I look after my tools. 

 

 

If you've bought this for work, then it's likely the CGA won't apply. The starting point is it does apply, but most places will contract out of it for business purchases.


 
 
 

You will find anything you want at MightyApe (affiliate link).
Kerry54321

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  #3159856 15-Nov-2023 16:03
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mattwnz:

 

Kerry54321:

 

 

 

No, but as a tradesman I look after my tools. Not cleaning/hosing the caked grass out after each cut just does not sit right with me. 

 

As a comparision, here is my 10yr old Ryobi steel deck mower, there is no rust on it that I can see, just some pitting from stone hits.

 

 

 

 

 

 

 

 

 

 

That looks in good condition. Do you put something on the surface such as WD40  to prevent corrosion on the unpainted areas?

 

 

No I have never done anything under the Ryobi except keep it clean by washing after use, and sharpening the blades.

 

 


mattwnz
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  #3159857 15-Nov-2023 16:08
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Kerry54321:

 

 

 

No I have never done anything under the Ryobi except keep it clean by washing after use, and sharpening the blades.

 

 

 

 

 

 

If you show the manufacture the photos of you older Ryobi one, then they should be able to tell you why the new one has performed in this way.




Kerry54321

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  #3159859 15-Nov-2023 16:09
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RunningMan:

 

mudguard: I wonder if the washing has anything to do with it?

 

This is probably the key here. How does the manual say to clean it? Are you cleaning it the way the book says to?

 

 

This is what the manual says about cleaning:

 

CLEANING & STORAGE
Do not use a water hose around the engine. It may
contaminate fuel or enter ignition system & result in
poor running & starting problems.
There is a direct relationship between the
lawnmower’s life and the care and attention given
to the lawnmower, both during and after operation.
After use it is important that the lawnmower is
thoroughly cleaned down and inspected so that it will
be in good working order the next time it is required.
Disconnect the spark plug lead and thoroughly clean
the engine, underside of the chassis, wheels and
grass catcher.


mattwnz
19568 posts

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  #3159866 15-Nov-2023 16:33
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Looks pretty normal instructions. But is it normal to remove the spark plug lead when not in use? I think mine is bolted on anyway. 


rb99
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  #3159869 15-Nov-2023 16:35
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And the get out of jail word there is 'thoroughly'...





“The modern conservative is engaged in one of man's oldest exercises in moral philosophy; that is, the search for a superior moral justification for selfishness.” -John Kenneth Galbraith

 

rb99


RunningMan
8213 posts

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  #3159872 15-Nov-2023 16:43
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mattwnz:

 

But is it normal to remove the spark plug lead when not in use?

 

No, but it is normal to disconnect when cleaning underneath, so pushing the blade doesn't start the motor and cut your hands off.




gzt

gzt
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  #3159893 15-Nov-2023 17:24
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Kerry54321: No, but as a tradesman I look after my tools. Not cleaning/hosing the caked grass out after each cut just does not sit right with me.

Likewise the manual is clear it should be cleaned after use. The manual is not specific about the method. It says don't use a hose on the top deck and motor components that is all. The manual toc has entries for cleaning the body and catcher and then no specific information on the page.

I used a dustpan brush on the top and a dishbrush on the bottom of an alloy mower. No water less mess just personal preference.

Lawnmaster has a five year warranty on the body and related components. There is no reason to think they won't honour warranty if the body becomes a hazard or fails.

Kerry54321

39 posts

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  #3159910 15-Nov-2023 18:46
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gzt:
Kerry54321: No, but as a tradesman I look after my tools. Not cleaning/hosing the caked grass out after each cut just does not sit right with me.

Likewise the manual is clear it should be cleaned after use. The manual is not specific about the method. It says don't use a hose on the top deck and motor components that is all. The manual toc has entries for cleaning the body and catcher and then no specific information on the page.

I used a dustpan brush on the top and a dishbrush on the bottom of an alloy mower. No water less mess just personal preference.

Lawnmaster has a five year warranty on the body and related components. There is no reason to think they won't honour warranty if the body becomes a hazard or fails.


I think I would argue it has already failed. If your new car started rusting like that after 18 months would that be ok?
I don't think I'm prepared to wear it just because it's happening on a lawnmower with somewhat vague cleaning instructions..

Kerry54321

39 posts

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  #3160096 16-Nov-2023 10:46
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Just an update; the re-seller has kindly pushed this with Steelfort/Lawnmaster on my behalf and they have now agreed to replace the rusted steel deck.

 

They have a 'lifetime' warrenty on this part only, so good to see they are honoring that, disappointing that they made it such hard work to achieve.

 

I wonder if its a wider issue and they are in damage control tbh..

 

 


MikeAqua
7724 posts

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  #3160128 16-Nov-2023 12:47
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Glad to see you got resolution.  That looks like very poor paint adhesion (unless your lawn is very abrasive).





Mike


eracode
Smpl Mnmlst
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  #3160129 16-Nov-2023 12:54
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Gotta love a happy ending.





Sometimes I just sit and think. Other times I just sit.


tweake
1300 posts

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  #3160189 16-Nov-2023 15:27
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Kerry54321:

 

I wonder if its a wider issue and they are in damage control tbh..

 

 

most likely. cost cutting and made an inferior product. its just low quality steel and painting. it works on the idea that most won't notice and won't claim a replacement. put off the few who do complain and its money in the bank. until customers figure that out and buy elsewhere.

 

whats interesting there is a very recent (last week or so) shake up of the market with many big players in usa overhauling their pricing and quality. of course that impacts most brands indirectly including here. 


Bung
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  #3160227 16-Nov-2023 17:18
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I wonder if the steel is powder coated?  I have had things powder coated in the past with high expectations but as the paint is applied to bare metal if the surface is breached the rust can spiderweb below the paint and lift it.

 

Even alloy decks aren't bullet proof. I have 2 mulching mowers suffering from gravel strike, the edge splitting where dented. I've riveted strips of stainless in a ring around the edge.


esawers
520 posts

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  #3160249 16-Nov-2023 18:46
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I dropped our Makita off on Monday with rust (not as bad as OP’s!) and they have replaced the steel deck today, warranty form says it was done under goodwill warranty for stone chips turned rusty.

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