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18 posts

Geek


# 180501 11-Sep-2015 11:41
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Something doesn't seem right with MyRepublic.

I'm on the MyRepublic gigabit plan in Dunedin with a fixed IP address and using HFS ~ Http File Server to share some very large hubble images (eg., heic1206a.tif, 643MB, 20323x16259 res image), with a colleague down here who is also on MyRepublic gigabit fibre.

He is only able to download from me at 1-2MB/sec. If he downloads with multiple connections that gets up to 5-MB/sec. Testing from a machine on the local network is also vastly faster. If I use speedtest.net I get download speeds of up to 600Mb/s down and 400MB/s up, so again, not an issue with equipment at my end.

This isn't a new issue, I noticed the same problem accessing files from home when I was in China and Japan last month.

Friends on fibre with other ISP's are getting massively faster uploads.

MyRepublic says no rate limiting so perhaps something is misconfigured at their end??

What are other peoples experiences?

Cheers,
Mark


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783 posts

Ultimate Geek

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  # 1385846 11-Sep-2015 18:17
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Can't say anything for sure, but every single MyRepublic rep I have spoken to has told me ardently and repeatedly that plans above 100Mbit down are a waste, as there simply isn't the capacity for that transit speed. I guess the Southern Cross Cable is at capacity, as are all the back bone cables.

 

 

Of course it could just be that they're full of a certain waste material. I'll leave that up to you to decide though.




Anything I say is the ramblings of an ill informed, opinionated so-and-so, and not representative of any of my past, present or future employers, and is also probably best disregarded.


931 posts

Ultimate Geek


  # 1385875 11-Sep-2015 19:09
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toejam316: Can't say anything for sure, but every single MyRepublic rep I have spoken to has told me ardently and repeatedly that plans above 100Mbit down are a waste, as there simply isn't the capacity for that transit speed. I guess the Southern Cross Cable is at capacity, as are all the back bone cables. Of course it could just be that they're full of a certain waste material. I'll leave that up to you to decide though.


There's enough capacity if you or your ISP pay for it...

 
 
 
 


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Ultimate Geek


  # 1385878 11-Sep-2015 19:10
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markhodgeNZ: Something doesn't seem right with MyRepublic.

I'm on the MyRepublic gigabit plan in Dunedin with a fixed IP address and using HFS ~ Http File Server to share some very large hubble images (eg., heic1206a.tif, 643MB, 20323x16259 res image), with a colleague down here who is also on MyRepublic gigabit fibre.

He is only able to download from me at 1-2MB/sec. If he downloads with multiple connections that gets up to 5-MB/sec. Testing from a machine on the local network is also vastly faster. If I use speedtest.net I get download speeds of up to 600Mb/s down and 400MB/s up, so again, not an issue with equipment at my end.

This isn't a new issue, I noticed the same problem accessing files from home when I was in China and Japan last month.

Friends on fibre with other ISP's are getting massively faster uploads.

MyRepublic says no rate limiting so perhaps something is misconfigured at their end??

What are other peoples experiences?

Cheers,
Mark



Can you post a traceroute from your connection to your mate's?

28143 posts

Uber Geek

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  # 1385883 11-Sep-2015 19:16
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toejam316: . I guess the Southern Cross Cable is at capacity, as are all the back bone cables.


Nope. Nothing close.

There is as much capacity as an ISP buys. If an ISP doesn't buy enough capacity then yes, speeds will be slow.





18 posts

Geek


  # 1385884 11-Sep-2015 19:16
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Sure - it looks like it goes up the country and then back down, so Dunedin to Dunedin is not treated as local.

Tracert isn't very informative apart from that:

Tracing route to <ip removed>.myrepublic.co.nz [<ip removed>]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  router.asus.com [10.1.1.1]
  2    33 ms    31 ms    31 ms  101-100-136-3.myrepublic.co.nz [101.100.136.3]
  3     *        *        *     Request timed out.
  4     *        *        *     Request timed out.
  5     *        *        *     Request timed out.
  6     *        *        *     Request timed out.
  7     *        *        *     Request timed out.
  8     *        *        *     Request timed out.
  9     *        *        *     Request timed out.
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.


Cheers,
Mark



18 posts

Geek


  # 1385890 11-Sep-2015 19:29
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toejam316: Can't say anything for sure, but every single MyRepublic rep I have spoken to has told me ardently and repeatedly that plans above 100Mbit down are a waste, as there simply isn't the capacity for that transit speed. I guess the Southern Cross Cable is at capacity, as are all the back bone cables. Of course it could just be that they're full of a certain waste material. I'll leave that up to you to decide though.



Speedtest gives over 600Mbs down and 400Mbs up. Downloading of Windows updates, and several gigs of Apple updates + XCode 7.1 betao n a MacBook Pro I set up last week felt subjectively speedy (nice to see we can now build and run apps on our own devides without having to pay for a developer subscription too).

MSDN copy of the server 2016 technical preview is coming down at 40Mb/sec. I don't think it is a capacity issue based on that. They may be constrained with limited international bandwidth but that doesn't explain the super low speeds I'm seeing Dunedin-to-Dunedin. Curious to hear what performance other people on MyRepublic are actually seeing - not just in Dunedin though that is obviously of more immediate interest.

Cheers,
Mark


592 posts

Ultimate Geek


  # 1385912 11-Sep-2015 20:36
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We have been with MyRepublic in Christchurch on a 100/20 unlimited plan since January.
Speedtest.net results have been 95/19 every time I have tested.
There was a guy working on the cabinet at the end of our street yesterday and today our speeds are 105/21. Coincidence?

Speedtest.net indicates that we are in Auckland when it selects the default server.
Ping time for Auckland is 20ms and increases as I test servers further south; Taupo-26ms, Wellington-30ms, Chch-37ms, Dunedin-38ms.

I am probably wrong, but it looks like MR sends everything to Auckland and then sends it out from there.

 
 
 
 


931 posts

Ultimate Geek


  # 1386026 12-Sep-2015 03:11
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They put their customers behind CGNAT by default so I guess trunking everything up to Auckland means they have fewer expensive routers to deal with.



18 posts

Geek


  # 1386028 12-Sep-2015 06:57
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k1w1k1d: We have been with MyRepublic in Christchurch on a 100/20 unlimited plan since January.
Speedtest.net results have been 95/19 every time I have tested.
There was a guy working on the cabinet at the end of our street yesterday and today our speeds are 105/21. Coincidence?

Speedtest.net indicates that we are in Auckland when it selects the default server.
Ping time for Auckland is 20ms and increases as I test servers further south; Taupo-26ms, Wellington-30ms, Chch-37ms, Dunedin-38ms.

I am probably wrong, but it looks like MR sends everything to Auckland and then sends it out from there.


What actual speed do you see with various kinds of downloads and uploads? The speed test won't tell the true story since it will almost certainly be given high priority to make them look good :-)



18 posts

Geek


  # 1386030 12-Sep-2015 07:04
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deadlyllama: They put their customers behind CGNAT by default so I guess trunking everything up to Auckland means they have fewer expensive routers to deal with.


Yeah, found that out the hard way after joining. Had to pay $20 to get a real IP address which isn't a lot but I was and still am annoyed they didn't mention that before I joined. Trunking to Auckland sucks for Remote Desktop (feels slower than when I Remote Desktop to a VM in Azure), but I'm more interested in people's actual up and download speeds (not speedtest results since that will be being artificially distorted with prioritisation to make then look good).

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Uber Geek

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  # 1386095 12-Sep-2015 10:59
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Interesting, I'm glad to see some evidence supporting my suspicions about why I told family and friends not to go MyRepublic
Any ISPs can honestly say they have no rate limiting, but they won't tell you how much bandwidth they are buying into each handover or how congested it is.
Hope you're not on a 24 month contract :)

592 posts

Ultimate Geek


  # 1386133 12-Sep-2015 11:39
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I just downloaded a 1.1GB file from one of the Canterbury University servers, using "Down then all" download manager in Firefox.
Download speed hovered most of the time between 10-12MB/s. There were occasional drops to about 8MB/s.


http://ucmirror.canterbury.ac.nz/linux/ubuntu/vivid/



18 posts

Geek


  # 1386837 13-Sep-2015 19:34
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jnimmo: Interesting, I'm glad to see some evidence supporting my suspicions about why I told family and friends not to go MyRepublic
Any ISPs can honestly say they have no rate limiting, but they won't tell you how much bandwidth they are buying into each handover or how congested it is.
Hope you're not on a 24 month contract :)


12 months... 9 to go.



18 posts

Geek


  # 1386841 13-Sep-2015 19:39
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I get similar - about 5MB/s single thread, 12MB/s with multiple threads.

If anyone on fibre in Dunedin is reading this and is on a different ISP I'd be interested to see what performance you get too.

Cheers,
Mark

k1w1k1d: I just downloaded a 1.1GB file from one of the Canterbury University servers, using "Down then all" download manager in Firefox.
Download speed hovered most of the time between 10-12MB/s. There were occasional drops to about 8MB/s.


http://ucmirror.canterbury.ac.nz/linux/ubuntu/vivid/



18 posts

Geek


  # 1387138 14-Sep-2015 12:58
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Okay. I've asked them directly since it looks like not many people here are using MyRepublic in Dunedin and able to give me results. Will see what answers I get.

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