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261 posts

Ultimate Geek


# 204629 10-Oct-2016 14:01
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Had this issue for a few weeks now, when choosing the program we are watching it always goes to Season 1 Episode 1 where it used to remember where we are up to and go to the next episode. If I open the app on phone or iPad it works fine so seems to only be the Apple TV app. Have tried rebooting it. I have auto updates turned on so unsure if an app update has broken it, just wondering if anyone else having the same issue.


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Banana?
4855 posts

Uber Geek

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  # 1648558 10-Oct-2016 14:45
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Yep, can confirm, mine is doing the same.

 

 

 

Was watching Downton Abbey, Season 6. Every time we went back in, we had to manually go and choose the season and episode. There is no visual indication (like there is on Netflix) of which episodes we had watched.

 

We didn't watch S1-5 on Lightbox, but did watch all of S.6, but still, there were no indicators on any of the S.6 shows that we had watched any of them. It did flick to the next episode correctly after finishing the previous one.




261 posts

Ultimate Geek


  # 1648565 10-Oct-2016 14:53
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Yes, it does go to next episode after watching one but doesn't remember if go back to the index and then choose. 

 

What's the best way to reach out to Lightbox to report this bug?

 

 


 
 
 
 


215 posts

Master Geek

Trusted

  # 1648567 10-Oct-2016 15:05
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Hi all - thanks for bringing this to our attention. We're looking into it right now.




261 posts

Ultimate Geek


  # 1648570 10-Oct-2016 15:12
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GeorgefromLightbox:

 

Hi all - thanks for bringing this to our attention. We're looking into it right now.

 

 

 

 

Awesome, thanks.

 

 

 

Have to say the wife and I have been using Lightbox more and more lately. We tried it out when it first launched but was disappointed by the lack of content but when we checked again a few weeks ago it had improved a lot. Lightbox certainly is welcome to escape the endless cooking/renovations reality TV that the networks keep force feeding us.

 

My only wish is 5.1 sound for programs that support it but realise that is a very small percentage of the market who could utilise it. 




261 posts

Ultimate Geek


  # 1673160 17-Nov-2016 21:19
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GeorgefromLightbox:

 

Hi all - thanks for bringing this to our attention. We're looking into it right now.

 

 

 

 

Apple TV app is still doing this, any update coming soon?


215 posts

Master Geek

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  # 1673587 18-Nov-2016 13:52
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Monza:

 

GeorgefromLightbox:

 

Hi all - thanks for bringing this to our attention. We're looking into it right now.

 

 

 

 

Apple TV app is still doing this, any update coming soon?

 

 

 

 

Yep, we've sorted it out in testing, and are now aligning it with a release. Date soon.




261 posts

Ultimate Geek


  # 1673651 18-Nov-2016 15:35
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Thank you, eagerly await the release.


 
 
 
 




261 posts

Ultimate Geek


  # 1675125 21-Nov-2016 18:47
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Got the email today advising of the big upgrade coming this Thursday, will this fix the issue?


215 posts

Master Geek

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  # 1675381 22-Nov-2016 09:53
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Yes, should do. :)


599 posts

Ultimate Geek


  # 1678016 26-Nov-2016 17:42
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Hi George any update on when next episode auto-play will be fixed for Apple TV as well?




261 posts

Ultimate Geek


  # 1678527 27-Nov-2016 21:26
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Apple TV working fine for me, as in remember which episodes you had watched.


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