Hi I bought 1cover travel insurance based on recommendations and they can't answer my question!
If an outbound domestic flight is delayed by fog, leading to missing international connection with a different airline ... is it covered? They said they can't answer because the event hasn't happened! But gave me a list of things they cover and don't cover.
My question is has anyone made a claim for missing international connection ... thanks
Yes I know in hindsight you book with a travel agent, and other kinds of methods (which I have discovered ;p) etc etc but no I didn't. Can't change that fact.
As per the terms and conditions page 37 (attached) We will cover if it was due to sickness, injuries, strikes, collision, retrenchment or natural disasters.
We will not pay for:
- a) the death, injury or illness of a relative arising from a pre-existing medical condition except as specified
under Section 13.e) Cancellation Fees & Lost Deposits.
b) you or your travelling companion changing plans.
c) any business, financial or contractual obligations. This exclusion does not apply to claims where you or your travelling companion are made redundant from full-time employment in New Zealand provided you or they were not aware that the redundancy was to occur before the policy was issued.
d) a tour operator or wholesaler being unable to complete arrangements for any tour because there were not enough people to go on the tour. If your tour is cancelled because not enough people are going then unfortunately we don’t cover this. Make sure you choose a tour with a guaranteed departure.
e) cancellations, delays or rescheduling by a bus line, airline, shipping line or rail authority.
f) the financial collapse of any travel agency, transport, tour or accommodation provider.
g) the failure of your travel agent to pass on monies to operators or to deliver promised services.
h) the mechanical breakdown of any means of transport.
i) an act or threat of terrorism.
j) the death, injury or illness of any person who resides outside of New Zealand or Australia.
k) you are being a full time permanent employee and your pre-arranged leave is cancelled by your employer unless you are a full time member of the New Zealand Defence
Force or of federal, state or territory emergency services.