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michaelmurfy
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  #3028127 28-Jan-2023 00:18
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@Fuzzi9986 MyRepublic do very little peering but both MyRepublic and Vetta (Quic) peer over AKL-IX so you’ll be totally fine.

Broadband in NZ is incredibly good so no matter who you pick things should be all good. Advantage of joining Vetta is they way more open and flexible with their peering so performance should actually be better.

MyRepublic: https://www.peeringdb.com/net/7401
Vetta: https://www.peeringdb.com/net/6836 - @quic assume you keep this up to date? Also you should add WLG-IX 😊




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quic
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  #3028682 29-Jan-2023 11:23
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Hiya all! Sorry I've been a bit silent here, managed to score a bit of time off and only one person monitors our GZ account (I should probably fix that...), but back on deck now! 🫡

 

That being said, super thankful to everyone in this thread (e.g. @ssamjh & @ctv) for helping out others in my absence - legends!

 

Walmeister:

 

It was definitely the router, couldn't configure the MTU past 1492, so went and bought a NetGear, configured, and all set.

 

Their Facebook chat was very responsive and helpful

 

 

Stoked to hear you got it sussed out! Welcome to the Quic family, @Walmeister! 🤗

 

On the note of peering and connectivity brough up by @Fuzzi9986, as you've probably been able to tell from @ctv's perfect response, the looking glass will give you exact latency/answers, however in general, we peer in NZ at AKL-IX, MegaIX AKL and CHC-IX. Spark don't peer in NZ and many providers choose to exchange traffic with Spark across the ditch.

 

Looks like MyRepublic peer in Auckland, so we'll exchange traffic with them there. 👍

 

michaelmurfy: @Fuzzi9986 MyRepublic do very little peering but both MyRepublic and Vetta (Quic) peer over AKL-IX so you’ll be totally fine.

Broadband in NZ is incredibly good so no matter who you pick things should be all good. Advantage of joining Vetta is they way more open and flexible with their peering so performance should actually be better.

MyRepublic: https://www.peeringdb.com/net/7401
Vetta: https://www.peeringdb.com/net/6836 - @quic assume you keep this up to date? Also you should add WLG-IX 😊

 

Winner winner chicken dinner! Bang on @michaelmurfy, we try our absolute best to peer with as many people as we can!
Our PeeringDB record is constantly kept updated by our networks team. We don't currently have a full PoP built in Wellington, hence the lack of peering to WLG-IX, however we do have our sights on this, so as we have further growth in the area there, it's definitely on the cards!

 

On the topic of peering, our South Island customers will now see a reduction in latency as our routes have now been established on CHC-IX this week 🥳 (https://www.quic.nz/decreased-south-island-latency-with-chc-ix/)

 

Also want to give a bit shoutout to everyone here, you're all awesome - the uptake we've had from the GZ community has been overwhelming and humbling. Quic was designed exactly for tech brainboxes like you all in mind, so please keep the feedback coming and we'll continue to improve our service for you! 🥰





Quic Broadband
quic.nz - The telco who puts you in charge!

 

 

 

 


Fuzzi9986
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  #3028880 29-Jan-2023 14:21

I do find it funny how Spark own the CHC-IX building but don't peer in it with others that don't pay them



jbergler
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  #3029068 29-Jan-2023 21:54
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Speaking of routing, anyone else seen quirky connectivity today?

 

My Roborock hasn't been able to connect today. I flipped the uplink on my router over to 2degrees LTE and it works immediately.
When traffic is routed out quic, a pcap shows it failing to connect to usaccount.roborock.com:443 which lives in AWS (us-east-1).

 

This hangs

 

openssl s_client -servername usaccount.roborock.com -connect 52.44.149.220:443

 

Path doesn't look particularly suspicious though

 

HOST: Jonas-MacBook-Air.local              Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- 192.168.0.1                            0.0%    10    3.5   3.3   2.5   6.7   1.3
  2.|-- bng3.quic.net.nz                      0.0%    10   12.8  14.3  12.8  20.6   2.3
  3.|-- pe1-akl1.quic.net.nz                  0.0%    10   13.7  14.5  12.6  24.5   3.5
  4.|-- pe.7003517-1.as58511.net              0.0%    10   15.6  15.3  14.3  18.4   1.2
  5.|-- vl5.cor1.220qa.nz.as58511.net         0.0%    10  141.2 144.4 139.9 166.7   8.6
  6.|-- te1-0-46.cor2.csla1.us.as58511.net    0.0%    10  138.2 138.4 137.5 141.4   1.2
  7.|-- et-0-0-0.bdr101.csla1.us.as58511.net  0.0%    10  137.3 146.6 137.1 170.0  13.9
  8.|-- ae0-1701.cr7-lax2.ip4.gtt.net         0.0%    10  149.1 141.2 138.4 149.1   3.6
  9.|-- ae12.cr7-dal3.ip4.gtt.net            10.0%    10  166.8 165.4 163.2 170.0   2.2
 10.|-- ip4.gtt.net                           0.0%    10  165.9 165.6 164.8 166.1   0.4
 11.|-- ???                                  100.0    10    0.0   0.0   0.0   0.0   0.0
 12.|-- ???                                  100.0    10    0.0   0.0   0.0   0.0   0.0
 13.|-- ???                                  100.0    10    0.0   0.0   0.0   0.0   0.0
 14.|-- ???                                  100.0    10    0.0   0.0   0.0   0.0   0.0
 15.|-- ???                                  100.0    10    0.0   0.0   0.0   0.0   0.0
 16.|-- ???                                  100.0    10    0.0   0.0   0.0   0.0   0.0
 17.|-- ???                                  100.0    10    0.0   0.0   0.0   0.0   0.0
 18.|-- ???                                  100.0    10    0.0   0.0   0.0   0.0   0.0
 19.|-- 52.93.28.120                          0.0%    10  206.4 206.5 204.9 208.9   1.1
 20.|-- ???                                  100.0    10    0.0   0.0   0.0   0.0   0.0

 

Also, did something change with lg.64073.as, it's behind basic auth today?

 

 


quic
198 posts

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  #3029166 30-Jan-2023 09:21
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jbergler:

 

Speaking of routing, anyone else seen quirky connectivity today?

 

My Roborock hasn't been able to connect today. I flipped the uplink on my router over to 2degrees LTE and it works immediately.
When traffic is routed out quic, a pcap shows it failing to connect to usaccount.roborock.com:443 which lives in AWS (us-east-1).

 

This hangs

 

openssl s_client -servername usaccount.roborock.com -connect 52.44.149.220:443

 

Path doesn't look particularly suspicious though

 

HOST: Jonas-MacBook-Air.local              Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- 192.168.0.1                            0.0%    10    3.5   3.3   2.5   6.7   1.3
  2.|-- bng3.quic.net.nz                      0.0%    10   12.8  14.3  12.8  20.6   2.3
  3.|-- pe1-akl1.quic.net.nz                  0.0%    10   13.7  14.5  12.6  24.5   3.5
  4.|-- pe.7003517-1.as58511.net              0.0%    10   15.6  15.3  14.3  18.4   1.2
  5.|-- vl5.cor1.220qa.nz.as58511.net         0.0%    10  141.2 144.4 139.9 166.7   8.6
  6.|-- te1-0-46.cor2.csla1.us.as58511.net    0.0%    10  138.2 138.4 137.5 141.4   1.2
  7.|-- et-0-0-0.bdr101.csla1.us.as58511.net  0.0%    10  137.3 146.6 137.1 170.0  13.9
  8.|-- ae0-1701.cr7-lax2.ip4.gtt.net         0.0%    10  149.1 141.2 138.4 149.1   3.6
  9.|-- ae12.cr7-dal3.ip4.gtt.net            10.0%    10  166.8 165.4 163.2 170.0   2.2
 10.|-- ip4.gtt.net                           0.0%    10  165.9 165.6 164.8 166.1   0.4
 11.|-- ???                                  100.0    10    0.0   0.0   0.0   0.0   0.0
 12.|-- ???                                  100.0    10    0.0   0.0   0.0   0.0   0.0
 13.|-- ???                                  100.0    10    0.0   0.0   0.0   0.0   0.0
 14.|-- ???                                  100.0    10    0.0   0.0   0.0   0.0   0.0
 15.|-- ???                                  100.0    10    0.0   0.0   0.0   0.0   0.0
 16.|-- ???                                  100.0    10    0.0   0.0   0.0   0.0   0.0
 17.|-- ???                                  100.0    10    0.0   0.0   0.0   0.0   0.0
 18.|-- ???                                  100.0    10    0.0   0.0   0.0   0.0   0.0
 19.|-- 52.93.28.120                          0.0%    10  206.4 206.5 204.9 208.9   1.1
 20.|-- ???                                  100.0    10    0.0   0.0   0.0   0.0   0.0

 

Also, did something change with lg.64073.as, it's behind basic auth today?

 

 

Hey mate! Traceroute is the same for me here, however can load the IP with https in my browser, so would say they're blocking ICMP.

 

Doing the same OpenSSL command on my PC works here...

 

openssl s_client -servername usaccount.roborock.com -connect 52.44.149.220:443
CONNECTED(00000003)
depth=2 C = US, O = DigiCert Inc, OU = www.digicert.com, CN = DigiCert Global Root CA
verify return:1
depth=1 C = US, O = DigiCert Inc, OU = www.digicert.com, CN = RapidSSL RSA CA 2018
verify return:1
depth=0 CN = *.roborock.com
verify return:1

 

....etc

 

We've had to close off the looking glass temporarily while we rewrite some of the codebase to comply with some backend changes - should be back soon. :-)

 

 





Quic Broadband
quic.nz - The telco who puts you in charge!

 

 

 

 


Fuzzi9986
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  #3030353 1-Feb-2023 13:13

If anyone's got a promo code for Quic I'm ordering today for change over on the 6th


ssamjh

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  #3030357 1-Feb-2023 13:14
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Fuzzi9986:

 

If anyone's got a promo code for Quic I'm ordering today for change over on the 6th

 

 

 

 

Link in my signature removes the setup fee for you and I get $50 credit :D





Whitianga, Coromandel - Quic "Sprinter" UFB - Ref (free setup): R893192EGADLZ

 

Smokeping: Quic / Voyager / Starlink

 

Coromandel Webcam Network




Fuzzi9986
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  #3030358 1-Feb-2023 13:21

ssamjh:

 

Link in my signature removes the setup fee for you and I get $50 credit :D

 

 

 

 

Seems to not be working, is showing 167 due today when following through it same as going normally, tried in different browsers too


quic
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  #3030359 1-Feb-2023 13:22
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Fuzzi9986:

 

ssamjh:

 

Link in my signature removes the setup fee for you and I get $50 credit :D

 

 

Seems to not be working, is showing 167 due today when following through it same as going normally, tried in different browsers too

 

 

Hey @ssamjh - scroll down in the referral "widget" in your account page, and there will be a promo code to share for the free setup. :-)

 

We're just working through how we can adjust the current links to include the promo code without breaking anything!

 

 





Quic Broadband
quic.nz - The telco who puts you in charge!

 

 

 

 


ssamjh

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  #3030360 1-Feb-2023 13:23
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Fuzzi9986:

 

ssamjh:

 

Link in my signature removes the setup fee for you and I get $50 credit :D

 

 

 

 

Seems to not be working, is showing 167 due today when following through it same as going normally, tried in different browsers too

 

 

 

 

Weird. Their referral thing only recently had the free setup thing added.

 

 

 

Send then a message on Facebook, I find they respond very quickly usually.





Whitianga, Coromandel - Quic "Sprinter" UFB - Ref (free setup): R893192EGADLZ

 

Smokeping: Quic / Voyager / Starlink

 

Coromandel Webcam Network


Fuzzi9986
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  #3030362 1-Feb-2023 13:24

I don't have a facebook account and refuse to make one again


ssamjh

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  #3030364 1-Feb-2023 13:32
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Fuzzi9986:

 

I don't have a facebook account and refuse to make one again

 

 

 

 

Thanks @quic.

 

 

 

Give this one a try: R893192EGADLZ





Whitianga, Coromandel - Quic "Sprinter" UFB - Ref (free setup): R893192EGADLZ

 

Smokeping: Quic / Voyager / Starlink

 

Coromandel Webcam Network


Fuzzi9986
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  #3030371 1-Feb-2023 13:42

ssamjh:

 

Give this one a try: R893192EGADLZ

 

 

 

 

Worked thanks


quic
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  #3030377 1-Feb-2023 14:02
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Fuzzi9986:

 

Worked thanks

 

 

Welcome to the Quic family, @Fuzzi9986! 🤗

 

 





Quic Broadband
quic.nz - The telco who puts you in charge!

 

 

 

 


timwelch
85 posts

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  #3030498 1-Feb-2023 18:04
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I signed up to Quic last Tuesday and was mighty impressed at the ease and speed of cutover on my HyperFibre Rocket 2G

 

However I have a challenge with Upload speeds not being anywhere near symmetrical in which I have a support call in with Quic but it doesn't seem to be progressing very quickly as Chorus seem to be dragging the chain. It  previously was 2Gb Download & Upload with Orcon.

 

While I'm super technical in some respects I'm not a network engineer - can anyone assist me prove the issue is not my end?

 

I've connected two different PC's directly to the ONT (to negate it being router issues) and booted them off a Debian Live CD and run up a PPPoE session. This connects perfectly well and I can run Speedtest CLI. But still I get the same result - expected Download speed but only 250Mb upload speeds.

 

Is there anything further I should be configuring on the PC to ensure full-speed Uploads?

 

Main test PC has a TP-Link 10Gb NIC in it and Debian shows a 10Gb link speed when connected to the ONT but while I can max out the Download speed the Upload remains at around 250Mb.

 

 

 

Cheers, Tim


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