Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4
Dodgeyboye
28 posts

Geek


  #3197709 20-Feb-2024 08:05
Send private message

The portal was saying DHCP only no other messages. I have comepletely disabled ipv6 now and it seems to be working.

 
 
 

Free kids accounts - trade shares and funds (NZ, US) with Sharesies (affiliate link).
mentalinc
2919 posts

Uber Geek

Trusted

  #3197770 20-Feb-2024 08:36
Send private message

disabling ipv6 isn't a solution





CPU: AMD 5900x | RAM: GSKILL Trident Z Neo RGB F4-3600C16D-32GTZNC-32-GB | MB:  Asus X570-E | GFX: EVGA FTW3 Ultra RTX 3080Ti| Monitor: LG 27GL850-B 2560x1440

 

Quic: https://account.quic.nz/refer/473833 R473833EQKIBX 


Dodgeyboye
28 posts

Geek


  #3197771 20-Feb-2024 08:37
Send private message

mentalinc:

disabling ipv6 isn't a solution



Exactly but what option do I have right now???



mentalinc
2919 posts

Uber Geek

Trusted

  #3197772 20-Feb-2024 08:45
Send private message

What router do you have?

 

Have you checked config?





CPU: AMD 5900x | RAM: GSKILL Trident Z Neo RGB F4-3600C16D-32GTZNC-32-GB | MB:  Asus X570-E | GFX: EVGA FTW3 Ultra RTX 3080Ti| Monitor: LG 27GL850-B 2560x1440

 

Quic: https://account.quic.nz/refer/473833 R473833EQKIBX 


Dodgeyboye
28 posts

Geek


  #3197777 20-Feb-2024 09:04
Send private message

mentalinc:

 

What router do you have?

 

Have you checked config?

 

 

 

 

WHW0101 Linksys Velop router, these are the settings. Have tried using the pppoe option in ipv6 with no luck.

 

 

 

 


mentalinc
2919 posts

Uber Geek

Trusted

  #3197780 20-Feb-2024 09:22
Send private message

The manual says  "You can choose how your Velop system connects to the internet. The default is Automatic Configuration – DHCP"

 

So Automatic is setting it to DHCP...





CPU: AMD 5900x | RAM: GSKILL Trident Z Neo RGB F4-3600C16D-32GTZNC-32-GB | MB:  Asus X570-E | GFX: EVGA FTW3 Ultra RTX 3080Ti| Monitor: LG 27GL850-B 2560x1440

 

Quic: https://account.quic.nz/refer/473833 R473833EQKIBX 


Dodgeyboye
28 posts

Geek


  #3197787 20-Feb-2024 09:43
Send private message

Yeah I know that, but when I select pppoe for ipv6 it still tries to connect with dhcp. I wonder if the pass through mode works. Anyway Quic shouldn’t even be having this issue it’s ridiculous.



michaelmurfy
meow
12657 posts

Uber Geek

Moderator
ID Verified
Trusted
Lifetime subscriber

  #3197793 20-Feb-2024 10:10
Send private message

Dodgeyboye: Yeah I know that, but when I select pppoe for ipv6 it still tries to connect with dhcp. I wonder if the pass through mode works. Anyway Quic shouldn’t even be having this issue it’s ridiculous.

 

You're saying an ISP should cater and test for 100% of routers and configuration out there? This is why providers normally only suggest using their own provided router often refusing support for anything else. I know Quic is an exception here, but same thing applies, an ISP can't test every single router but instead is reliant on routers doing what they should by following standards.

 

It sounds like you've still got a configuration problem somewhere on your router still. As I don't personally have one of these routers I can't test but this is hardly an ISP problem. PPPoE with Automatic IPv6 should in theory work here. It might require a reboot to get it working? Not sure, but again, your router doing something incorrectly isn't your ISP's fault.





Michael Murphy | https://murfy.nz
Referral Links: Octopus Energy ($50 Credit) | Tesla | Quic Broadband (use R122101E7CV7Q for free setup)

Are you happy with what you get from Geekzone? Please consider supporting us by subscribing.
Opinions are my own and not the views of my employer.


mentalinc
2919 posts

Uber Geek

Trusted

  #3197801 20-Feb-2024 10:21
Send private message

Factory reset might help as well as a full power off (not just reboot)





CPU: AMD 5900x | RAM: GSKILL Trident Z Neo RGB F4-3600C16D-32GTZNC-32-GB | MB:  Asus X570-E | GFX: EVGA FTW3 Ultra RTX 3080Ti| Monitor: LG 27GL850-B 2560x1440

 

Quic: https://account.quic.nz/refer/473833 R473833EQKIBX 


Dodgeyboye
28 posts

Geek


  #3197812 20-Feb-2024 10:58
Send private message

Yeah fair enough they can’t support all routers, but the question is why are they allowing DHCP connections when (according to quic themselves) it is not ready for use?

richms
26758 posts

Uber Geek

Trusted
Subscriber

  #3197815 20-Feb-2024 11:07
Send private message

If doing a DHCP request breaks your ability to connect then I would say that yes, this is an ISP issue for responding to the DHCP request in that way before they are ready to support connecting by it.





Richard rich.ms

michaelmurfy
meow
12657 posts

Uber Geek

Moderator
ID Verified
Trusted
Lifetime subscriber

  #3197873 20-Feb-2024 12:41
Send private message

richms: If doing a DHCP request breaks your ability to connect then I would say that yes, this is an ISP issue for responding to the DHCP request in that way before they are ready to support connecting by it.

 

This is actually pretty standard practice. On Spark for example if you do DHCP requests while you have a PPPoE session up you'll get blacklisted for a while (see this thread: https://www.geekzone.co.nz/forums.asp?forumid=39&topicid=248813&page_no=1#2215010 ) - there are multiple examples of this occurring.

 

The difference here is there is no secret that Quic will be supporting DHCP soon alongside PPPoE but if you didn't know this then it is still a router misconfiguration causing an issue.





Michael Murphy | https://murfy.nz
Referral Links: Octopus Energy ($50 Credit) | Tesla | Quic Broadband (use R122101E7CV7Q for free setup)

Are you happy with what you get from Geekzone? Please consider supporting us by subscribing.
Opinions are my own and not the views of my employer.


quic
198 posts

Master Geek

Trusted
Quic Broadband
Lifetime subscriber

  #3198438 21-Feb-2024 16:44
Send private message

Hi all,

 

We've been busy behind the scenes building functionality to stop this situation, being rogue DHCP clients in some routers with no ability to disable while using PPPoE.

 

If you're in a scenario where we are receiving both DHCP & PPPoE requests from your router (and as such, you're receiving the dual-dialer warning in your account portal), first please try and stop one of the dialers in your router.

 

However, as we've learned, some routers simply will continue a non-functional DHCP client in the background regardless of configuration, risking service continuity if your PPPoE drops.

 

In these scenarios, we've now implemented the ability for you to disable DHCP authentication on our side. This simply sees us ignore DHCP requests from your connection. You can toggle enabling/disabling this in your account portal.

 

 

 

This is of course enabled by default, so both DHCP & PPPoE will be permitted by default.

 

Thanks for all the feedback and bringing this to our attention! 🧡

 

Further note: DHCP still not officially released yet, wait just a liiiittle bit longer while we continue to squash any other bugs...





Quic Broadband
quic.nz - The telco who puts you in charge!

 

 

 

 


aj6828
86 posts

Master Geek

ID Verified
Trusted

  #3198447 21-Feb-2024 17:03
Send private message

Nice ...also how far away are 4gb hyperfiber connections ?




for anyone keen on joining quic here is a coupon

 

free setup ($29 value) by using the promo code at checkout: R195231ED17X1

 

 


zebis
47 posts

Geek


  #3198456 21-Feb-2024 17:43
Send private message

Keen to know if the same static IP is retained when switching pppoe / dhcp (assuming this is the plan) or a different static subnet?

 

And if there's a delay when switching pppoe / dhcp  assuming it takes a bit of time to timeout/reconfigure?

 

Matt


1 | 2 | 3 | 4
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic





News and reviews »

One New Zealand Extends 3G Switch-off Date
Posted 11-Apr-2024 08:56


Amazon Echo Hub Review
Posted 10-Apr-2024 18:57


Epson Launches New Versatile A4 Desktop Scanners
Posted 10-Apr-2024 15:31


Motorola Mobility Launches New Android Phones in New Zealand
Posted 10-Apr-2024 14:59


Logitech G Unveils the PRO X 60 Gaming Keyboard
Posted 9-Apr-2024 19:01


Logitech Unveils Signature Slim Keyboard and Combo
Posted 9-Apr-2024 13:33


ExpressVPN Launches Aircove Go Portable Router With Built-in VPN
Posted 26-Mar-2024 21:25


Shure MoveMic Review
Posted 25-Mar-2024 12:47


reMarkable 2 Launches at JB Hi-Fi New Zealand
Posted 20-Mar-2024 08:36


Samsung Galaxy S24 Ultra review
Posted 19-Mar-2024 11:37


Google Nest Wifi Pro Review
Posted 16-Mar-2024 11:28


Samsung Galaxy A55 5G and Galaxy A35 5G
Posted 12-Mar-2024 12:41


Cricut EasyPress Mini Zen Blue launches at Spotlight New Zealand
Posted 12-Mar-2024 12:32


Logitech Introduces MX Brio Webcam
Posted 12-Mar-2024 12:24


HP Unveils Broadest Consumer Portfolio of AI-Enhanced Laptops
Posted 3-Mar-2024 18:09









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.







GoodSync is the easiest file sync and backup for Windows and Mac