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312 posts

Ultimate Geek

# 162020 27-Jan-2015 00:40
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So about once a day, while gaming or watching a movie or netflix, anything using the hdmi inputs, my LG surround sound system erupts into static sound while the picture still runs. It's a hdmi in system and I'm normally using my Xbox one or PS4. It gives me one hell of a fright, it's dam loud. The only way to fix it is to restart the system.

Also, the software is very glitchy, often not returning to the home screen when I hit the button, instead just going to a black screen. I'm forced to cycle through using the function button until I get to the input I want. My last system, a pioneer, had the same software issues. Seems to only be when switching from a hdmi input.

Does anyone have any suggestions?

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Mad Scientist
21259 posts

Uber Geek

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  # 1222920 27-Jan-2015 06:49
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Is it under warranty.

Time to get rid of it

Involuntary autocorrect in operation on mobile device. Apologies in advance.

3628 posts

Uber Geek

  # 1223801 28-Jan-2015 09:53
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The laggy aspect of the menu system may be fixed by a firmware update or a full reset.
I'm assuming you've swapped out the cables?


It may be of typical of its breed...


312 posts

Ultimate Geek

  # 1223809 28-Jan-2015 10:04
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The menu is not lag, you could push the home button for ever and you just get a black screen, then you have to cycle through the inputs until it decides to work. It works maybe 1 in 10 times. Funny thing is my last system done a similar thing. Just another reason not to buy home theaters in a box. Although this one was nearly a grand!   

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