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638 posts

Ultimate Geek


  # 1989662 6-Apr-2018 18:58
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Does the E17NUS have a 10bit panel and true HDR 10? Information on JB website is a bit different to what the TCL website lists (if they are even the same model) JB has E17NUS and the AU TCL website lists E17US

https://www.jbhifi.co.nz/tv-home-entertainment/hd-televisions/tcl/tcl-65-ultra-hd-4k-android-tv/338923/

https://tclelectronics.com.au/product/e17-65-inch-4k-ultra-hd-smart-tv-65e17us/

JB lists 4 HDMI ports, TCL lists 3

Dimensions are marginal (a few mills and grams in it) which may suggest different models and the TCL website says "HDR via USB only" wtf!?!

that 65" is dead sexy at that price point if they have a decent panel with HDR 10


406 posts

Ultimate Geek

Trusted

  # 1989706 6-Apr-2018 19:58
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kobiak:

 

logo:

Is this a special firmware ? Nothing on the it updates

Would be keen to see if it fixes the freeview EPG problem I'm having

 

Nothing special about it. 

 

I'm currently running v169 and they send me v186.

 

But there's android 7 available for P/C series, and guy from support told me that 55E17NUS is the same as P series in AUS. So I might try to update to android 7 too

 

 

How do you find out what firmware you're running? I've looked at all the settings and it doesn't tell me (aside from running android 6.0). Certainly nothing resembling v169 or v186

 

Would be keen to give v186 a good

 

 

 

 


 
 
 
 


99 posts

Master Geek


  # 1989738 6-Apr-2018 20:38
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"Does the E17NUS have a 10bit panel and true HDR 10? Information on JB website is a bit different to what the TCL website lists (if they are even the same model) JB has E17NUS and the AU TCL website lists E17US

https://www.jbhifi.co.nz/tv-home-entertainment/hd-televisions/tcl/tcl-65-ultra-hd-4k-android-tv/338923/

https://tclelectronics.com.au/product/e17-65-inch-4k-ultra-hd-smart-tv-65e17us/

JB lists 4 HDMI ports, TCL lists 3

Dimensions are marginal (a few mills and grams in it) which may suggest different models and the TCL website says "HDR via USB only" wtf!?!

that 65" is dead sexy at that price point if they have a decent panel with HDR 10"

 

 

 

The tcl australia site model is the 2018 model at jb hifi which as far as I can see has Harman Kardon Tuned Sound speaker bar at bottom and hdr 10, don't know about panels. Also only 1 year warranty.

 

https://www.jbhifi.co.nz/tv-home-entertainment/hd-televisions/tcl/tcl-65c2us-65-uhd-hdr-smart-led-lcd-tv/338915/

 


The model on special  is 2017 model and from what i can see doesn't have hdr 10 dont know about panels, no speaker bar but sound on 55 inch is good and also comes with 3 year warranty.

 

https://www.jbhifi.co.nz/tv-home-entertainment/hd-televisions/tcl/tcl-65-ultra-hd-4k-android-tv/338923/


99 posts

Master Geek


  # 1989739 6-Apr-2018 20:42
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"Kobiak

 

I managed to get firmware from TCL for 55e17nus, but have not got time to update TV yesterday. I will try to do it tonight and report."

 

 

 

Would this firmware fix going into shop mode and instant power on settings, if so how can i get hold of this firmware update.

 


638 posts

Ultimate Geek


  # 1989814 6-Apr-2018 23:13
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johny007g:

"Does the E17NUS have a 10bit panel and true HDR 10? Information on JB website is a bit different to what the TCL website lists (if they are even the same model) JB has E17NUS and the AU TCL website lists E17US

https://www.jbhifi.co.nz/tv-home-entertainment/hd-televisions/tcl/tcl-65-ultra-hd-4k-android-tv/338923/

https://tclelectronics.com.au/product/e17-65-inch-4k-ultra-hd-smart-tv-65e17us/

JB lists 4 HDMI ports, TCL lists 3

Dimensions are marginal (a few mills and grams in it) which may suggest different models and the TCL website says "HDR via USB only" wtf!?!

that 65" is dead sexy at that price point if they have a decent panel with HDR 10"


 


The tcl australia site model is the 2018 model at jb hifi which as far as I can see has Harman Kardon Tuned Sound speaker bar at bottom and hdr 10, don't know about panels. Also only 1 year warranty.


https://www.jbhifi.co.nz/tv-home-entertainment/hd-televisions/tcl/tcl-65c2us-65-uhd-hdr-smart-led-lcd-tv/338915/



The model on special  is 2017 model and from what i can see doesn't have hdr 10 dont know about panels, no speaker bar but sound on 55 inch is good and also comes with 3 year warranty.


https://www.jbhifi.co.nz/tv-home-entertainment/hd-televisions/tcl/tcl-65-ultra-hd-4k-android-tv/338923/




Cool thanks for that.

1189 posts

Uber Geek

Trusted

  # 1989916 7-Apr-2018 10:19
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@logo, follow the steps

 

     

  • Press settings button
  • Select picture
  • go to advance settings
  • Highlight contrast
  • Press 9-7-3-5 as quick as you can

 





helping others at evgenyk.nz


1189 posts

Uber Geek

Trusted

  # 1989917 7-Apr-2018 10:21
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@johny007g, I did not have that issue before and not on new firmware.

 

@lNomNoml, I have not tried to install android 7 yet. I might during the weekend.





helping others at evgenyk.nz


 
 
 
 


1189 posts

Uber Geek

Trusted

  # 1989922 7-Apr-2018 10:30
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firmware v186.

 

Download the  file and copy  into an empty USB device on a fat 32 format

 

1. Turn off the TV (mains power – unplug it from the power point /socket)
2.  Insert USB stick with the correct software (if there’s a service port, make sure to plug it there)
3.  Press and hold the power button on the TV (not remote)
4. Turn on mains power to the TV (while keeping the power button pressed)
5.  After about ten seconds, you will see the upgrade notification on the TV, as soon as you see this, release the power button. 

 

The TV will now update. Do not disconnect or press any buttons, until you see the google welcome page. The update is now done.

 

Everything is done on your own risk.





helping others at evgenyk.nz


406 posts

Ultimate Geek

Trusted

  # 1990959 7-Apr-2018 11:43
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kobiak:

 

firmware v186.

 

Download the  file and copy  into an empty USB device on a fat 32 format

 

1. Turn off the TV (mains power – unplug it from the power point /socket)
2.  Insert USB stick with the correct software (if there’s a service port, make sure to plug it there)
3.  Press and hold the power button on the TV (not remote)
4. Turn on mains power to the TV (while keeping the power button pressed)
5.  After about ten seconds, you will see the upgrade notification on the TV, as soon as you see this, release the power button. 

 

The TV will now update. Do not disconnect or press any buttons, until you see the google welcome page. The update is now done.

 

Everything is done on your own risk.

 

 

 

 

Thanks. 

 

 

 

First problem - can't find the power button for the TV (or any other buttons for that matter)

 

Tried going through the system and doing a local update but it says it can't find any file.

 

Will play around with it a bit more.


758 posts

Ultimate Geek

Trusted

  # 1991010 7-Apr-2018 13:12
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Power button is on the back right side of the TV (at least, on my X2), and is done by holding down the navigation nub thingy.

 

Also, be aware that if you can wait, Android 7 has started coming out for the X2 and C2 TVs, I've emailed TCL to see if I can get the zip file so the above process can be followed, otherwise supposedly the update has been delivered by the update feature in the TVs too for some people, but is allegedly a staggered rollout.


758 posts

Ultimate Geek

Trusted

  # 1991084 7-Apr-2018 15:31
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Speak of the devil, TCL got back to me with the firmware image for C2 and X2s for Android N.

 

Here's the email quoted.

 

 

Thank you for contacting TCL customer support.

 

 

 

We already released the update for Android N-

 

Please follow these steps to do software update

 

 

 

Android N software- V364

 

 

 

  • Download the  file and copy  into an empty USB device on a fat 32 format
  • Please highlight the link (don’t click) then paste the link on the search bar then press enter and you will can download the software from there.

 

 

https://www.dropbox.com/s/mmw0ur9eneuwbcy/Update_sign.pkg?dl=0

 

 

 

     

  1. Turn off the TV (mains power – unplug it from the power point /socket)
  2. Insert USB stick with the correct software (if there’s a service port, make sure to plug it there)
  3. Press and hold the power button on the TV (not remote)
  4. Turn on mains power to the TV (while keeping the power button pressed)
  5. After about ten seconds, you will see the upgrade notification on the TV, as soon as you     see this, release the power button.

 

 

 

The TV will now update. Do not disconnect or press any buttons, until you see the google welcome page. The update is now done.

 

 

 

After software update please do this reset

 

 

 

  • Press settings button
  • Select picture
  • go to advance settings
  • Highlight contrast
  • Press 9-7-3-5 as quick as you can
  • Factory settings will come up- Select RESET SHOP and press right arrow key

 

 

TV will turn off- turn it back on and do the initial set up

 

 

 

If you have any other concerns, please give us a call at 1-300-738-149 from Monday through Friday, 8:30AM to 7:30PM AEDT; Saturday and Sunday, 9:00AM to 6:00PM AEDT and we will gladly assist you.

 


10 posts

Wannabe Geek


# 1999071 19-Apr-2018 08:31
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I have updated the Android N on my TCL TV, I would like to say this is a MUST update.

 

It has a better performance when playing 4K videos.

 

 

 

toejam316:

 

Speak of the devil, TCL got back to me with the firmware image for C2 and X2s for Android N.

 

Here's the email quoted.

 

 

Thank you for contacting TCL customer support.

 

 

 

We already released the update for Android N-

 

Please follow these steps to do software update

 

 

 

Android N software- V364

 

 

 

  • Download the  file and copy  into an empty USB device on a fat 32 format
  • Please highlight the link (don’t click) then paste the link on the search bar then press enter and you will can download the software from there.

 

 

https://www.dropbox.com/s/mmw0ur9eneuwbcy/Update_sign.pkg?dl=0

 

 

 

     

  1. Turn off the TV (mains power – unplug it from the power point /socket)
  2. Insert USB stick with the correct software (if there’s a service port, make sure to plug it there)
  3. Press and hold the power button on the TV (not remote)
  4. Turn on mains power to the TV (while keeping the power button pressed)
  5. After about ten seconds, you will see the upgrade notification on the TV, as soon as you     see this, release the power button.

 

 

 

The TV will now update. Do not disconnect or press any buttons, until you see the google welcome page. The update is now done.

 

 

 

After software update please do this reset

 

 

 

  • Press settings button
  • Select picture
  • go to advance settings
  • Highlight contrast
  • Press 9-7-3-5 as quick as you can
  • Factory settings will come up- Select RESET SHOP and press right arrow key

 

 

TV will turn off- turn it back on and do the initial set up

 

 

 

If you have any other concerns, please give us a call at 1-300-738-149 from Monday through Friday, 8:30AM to 7:30PM AEDT; Saturday and Sunday, 9:00AM to 6:00PM AEDT and we will gladly assist you.

 

 


1189 posts

Uber Geek

Trusted

  # 1999084 19-Apr-2018 08:40
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@XiaoFaye what model you have P/C/X/55E17NUS?





helping others at evgenyk.nz


10 posts

Wannabe Geek


  # 1999147 19-Apr-2018 09:41
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kobiak:

 

@XiaoFaye what model you have P/C/X/55E17NUS?

 

 

 

 

my one is 65E17NUS.


1189 posts

Uber Geek

Trusted

  # 1999156 19-Apr-2018 09:55
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XiaoFaye:

 

my one is 65E17NUS.

 

 

Cool thanks.

 

So my 55e17nus should do just fine too :)

 

you used @toejam316 link to download update file, right?





helping others at evgenyk.nz


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