Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

4569 posts

Uber Geek

# 243626 21-Dec-2018 14:32
Send private message

I purchased a pair of AKG K451 headphones around September last year from a buyer on eBay, new. As the seller would not send to NZ, I had my mother (who was living in Australia at the time) bring them over when she came for a planned holiday. I've had them in stored in the tough case I got them in since I got them.

This morning I used them and they worked fine. I went to use them again this afternoon and the right headphone doesn't work at all. I tried the spare cable, no change. Tried it in two different devices, no go.

Does AKG have any sort of international warranty? Note that I have hardly used them and stored them carefully since getting them.

I've sent AKG an e-mail already but would be interested to know what my options are for repair under warranty (if possible).

Create new topic

4569 posts

Uber Geek

  # 2149023 21-Dec-2018 18:52
Send private message

Then again, would I be quicker (and maybe cheaper) just to get a local electronics shop to look at it? Hopefully it's not expensive to fix - I really don't want to replace a $110 set of headphones after barely a year of using them.

539 posts

Ultimate Geek

  # 2149053 21-Dec-2018 20:15
One person supports this post
Send private message

@Quickymart yes - If I were you I'd attempt to dismantle most cellphone repair places might investigate them.


You can also try dismantling them yourself - A good dismantling video.


If it's as simple as a bad solder, this can be fixed in seconds with anyone with basic soldering skills.


4569 posts

Uber Geek

  # 2149069 21-Dec-2018 21:09
Send private message

I would have a go myself but I don't have a soldering iron and would rather just get someone to do it - I wonder if PB Tech would have a look at it?


Thank you for the suggestion, I appreciate it :)

1837 posts

Uber Geek


  # 2149077 21-Dec-2018 22:33
Send private message

Where in the country are you. 


Try a hifi dealer to see who they know / get to service audio equipment. 


There will be someone. 



20790 posts

Uber Geek

Lifetime subscriber

  # 2149082 21-Dec-2018 23:08
Send private message

You could jump onto and try the owners thread or the AKG forum and see if anyone knows if it's a known issue and if there is a relatively straightforward fix. 



4569 posts

Uber Geek

  # 2149088 21-Dec-2018 23:58
Send private message

I'm on the North Shore. I can look into a hi-fi dealer tomorrow, but I'll also give the AKG forum a try - I'd like to see if this is covered by any international warranty first (if possible).

3564 posts

Uber Geek

  # 2149321 22-Dec-2018 15:32
Send private message

$110 headphones?


The going rate to inspect items like that is $85 per hour (or if you're lucky, charged at 30 minute intervals).


The old AKG supplier in NZ walked away a while ago...




I don't know if HiFi stores will want anything to do with a pair of headphones you brought into NZ yourself...


So I'd get stuck into some DIY research, get your soldering on-point and give it a nudge.




Pop them back in their case and wait for your next e-cycling run.


It depends on how much you rate your time.


4569 posts

Uber Geek

  # 2149380 22-Dec-2018 17:27
Send private message

If true, that stinks. I've got some old Lenovo headphones that are 8 years old in worse condition that are still working! Never buying AKG ever again in that case.

4569 posts

Uber Geek

  # 2149507 22-Dec-2018 23:18
Send private message

Looking on eBay tonight, I found these:


Genuine Samsung ones (one of the bugbears I had with the AKG one was the volume control didn't work on my Samsung running Android) - but these are actual Samsung headphones, so maybe they would do the trick. Anyone had an experience with these?

4569 posts

Uber Geek

  # 2150614 26-Dec-2018 07:53
Send private message

I heard back from AKG yesterday. They said I had a standard one years manufacturer warranty, and suggested I engage some third party to assess the headphones. Waste of time really, I won't be buying AKG ever again.

4569 posts

Uber Geek

  # 2168631 27-Jan-2019 21:12
Send private message

As an epilogue to this thread, I ended up buying a pair of these:


NZ supplier, so if it craps out I can go back to them directly. They seem to be pretty good so far (quite a lot of bass). Now I just need to find a sturdy carrying case...

Create new topic

Twitter and LinkedIn »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

Intel expands 10th Gen Intel Core Mobile processor family
Posted 23-Aug-2019 10:22

Digital innovation drives new investment provider
Posted 23-Aug-2019 08:29

Catalyst Cloud becomes a Kubernetes Certified Service Provider (KCSP)
Posted 23-Aug-2019 08:21

New AI legaltech product launched in New Zealand
Posted 21-Aug-2019 17:01

Yubico launches first Lightning-compatible security key, the YubiKey 5Ci
Posted 21-Aug-2019 16:46

Disney+ streaming service confirmed launch in New Zealand
Posted 20-Aug-2019 09:29

Industry plan could create a billion dollar interactive games sector
Posted 19-Aug-2019 20:41

Personal cyber insurance a New Zealand first
Posted 19-Aug-2019 20:26

University of Waikato launches space for esports
Posted 19-Aug-2019 20:20

D-Link ANZ expands mydlink ecosystem with new mydlink Mini Wi-Fi Smart Plug
Posted 19-Aug-2019 20:14

Kiwi workers still falling victim to old cyber tricks
Posted 12-Aug-2019 20:47

Lightning Lab GovTech launches 2019 programme
Posted 12-Aug-2019 20:41

Epson launches portable laser projector
Posted 12-Aug-2019 20:27

Huawei launches new distributed HarmonyOS
Posted 12-Aug-2019 20:20

Lenovo introduces single-socket servers for edge and data-intensive workloads
Posted 9-Aug-2019 21:26

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.