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658 posts

Ultimate Geek
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Topic # 108207 26-Aug-2012 18:25
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A friend's laptop (Vostro 1520) might need a replacement power jack. I don't have a soldering kit myself, and I really don't have the time.

Anyone recommend a good laptop repair company in Wellington?

TIA.

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Udo

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Wannabe Geek


  Reply # 677221 26-Aug-2012 19:15
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Is the laptop company still around? They used to bd good.

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Ultimate Geek
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  Reply # 677279 26-Aug-2012 21:03
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I've used Service Plus a few times and had good results - www.serviceplus.co.nz

 
 
 
 




658 posts

Ultimate Geek
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  Reply # 677530 27-Aug-2012 11:48
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Thanks Udo and Kraven, will look into those.

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Uber Geek
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  Reply # 677658 27-Aug-2012 15:12
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Udo: Is the laptop company still around? They used to bd good.


Yes The Laptop Company is still around and going strong. That being said the TLC brand is primarily focused on corporate support, for "end-user" laptop repairs there is a seperate company called "Techroom" http://www.techroom.co.nz/

*disclaimer* I am an employee of The Laptop Company






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658 posts

Ultimate Geek
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  Reply # 677664 27-Aug-2012 15:30
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Lias:
Udo: Is the laptop company still around? They used to bd good.


Yes The Laptop Company is still around and going strong. That being said the TLC brand is primarily focused on corporate support, for "end-user" laptop repairs there is a seperate company called "Techroom" http://www.techroom.co.nz/

*disclaimer* I am an employee of The Laptop Company




Cool, cheers.



658 posts

Ultimate Geek
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  Reply # 678120 28-Aug-2012 12:23
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Contacted the Techroom. Was informed they don't repair Dells. I think the issue may be with the sourcing of parts (perhaps only available to Dell authorised repairer?).

He didn't know of any Dell repair shops in Wellington.

Don't suppose anyone here knows of one?

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Ultimate Geek
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  Reply # 678128 28-Aug-2012 12:45
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zaptor: Contacted the Techroom. Was informed they don't repair Dells. I think the issue may be with the sourcing of parts (perhaps only available to Dell authorised repairer?).

He didn't know of any Dell repair shops in Wellington.

Don't suppose anyone here knows of one?


http://www.visualgroup.co.nz/laptop-repairs.php

Visual Group

275 posts

Ultimate Geek


  Reply # 678129 28-Aug-2012 12:47
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zaptor: Contacted the Techroom. Was informed they don't repair Dells. I think the issue may be with the sourcing of parts (perhaps only available to Dell authorised repairer?).

He didn't know of any Dell repair shops in Wellington.

Don't suppose anyone here knows of one?


Some dell parts are hard to find, we find if we need dell parts we look on Trademe or Dells parts website or even ebay, weird that they don't even try that hard to find the parts you need, might be easier if you acquire the parts yourself and get someone to repair it. Try ringing Dell directly.




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658 posts

Ultimate Geek
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  Reply # 678151 28-Aug-2012 13:23
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bcourtney: 
http://www.visualgroup.co.nz/laptop-repairs.php

Visual Group


Contacted. Thanks.


ChevronX: 
Some dell parts are hard to find, we find if we need dell parts we look on Trademe or Dells parts website or even ebay, weird that they don't even try that hard to find the parts you need, might be easier if you acquire the parts yourself and get someone to repair it. Try ringing Dell directly.


Did try Dell, hung up after waiting long enough. Sourcing the parts separately sounds like a good plan. You're probably right about sourcing the part myself (power jacks seem fairly cheap) and getting someone else to repair it. Cheers.

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