Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




2505 posts

Uber Geek
+1 received by user: 283

Trusted
Subscriber

Topic # 99509 20-Mar-2012 21:49 Send private message

Hi Folks.

I am drawing a bit of a blank with this one. I have a mates HP Probook 6550b here which has random BSOD 00000124 errors. It happens perhaps a couple of times a day at random intervals and is not reproduceable. The only thing I can thing of may be a faulty motherboard. I have tried a fresh install of Windows 7, reset BIOS to default. Has anyone got any other ideas? Could it be faulty RAM?

I could send to HP for repair (it is out of warranty) but as it happens infrequently I don't know if they will have much chance of finding the issue. Has anyone had a similar issue sorted by HP service in the past?

Any ideas appreciated.

Cheers, Matt.




My views (except when I am looking out their windows) are not those of my employer.

Create new topic

gzt

8537 posts

Uber Geek
+1 received by user: 1059


  Reply # 597987 20-Mar-2012 23:12 Send private message

Try a bios update, and installing the display drivers from the HP site (not the video manufacturer).

Also check the windows event log in case it says anything helpful.

If you have some compatible memory, try it.

Monitor & log temps as well to see if there is any relationship.  

2705 posts

Uber Geek
+1 received by user: 196


  Reply # 597999 20-Mar-2012 23:59 Send private message

Have you run the built in tests, in the bios, for the ram and hdd?




 

 





2505 posts

Uber Geek
+1 received by user: 283

Trusted
Subscriber

  Reply # 643637 20-Jun-2012 10:00 Send private message

Hi Folks, For those squillions of you following this, it is a faulty GPU on the motherboard. New motherboard ordered.... Cheers.




My views (except when I am looking out their windows) are not those of my employer.

gzt

8537 posts

Uber Geek
+1 received by user: 1059


  Reply # 643685 20-Jun-2012 10:55 Send private message

HP sorted that for you or how did you figure it out?




Signature goes here.



2505 posts

Uber Geek
+1 received by user: 283

Trusted
Subscriber

  Reply # 643691 20-Jun-2012 11:07 Send private message

HP with some pretty clear instructions on drop off....




My views (except when I am looking out their windows) are not those of my employer.

10 posts

Wannabe Geek


  Reply # 660958 24-Jul-2012 12:25 Send private message

Hi,
I just wondered if replacing the motherboard resolved your issue, and what processor you had. I have recently had two of these fail with display issues - the laptop runs fine and is accessible over RDC, but has no output to the LCD, on-board external display ports or the docking station display ports. Both were out of warranty, about 18 months old, and never really been off the desktop.
I found that they both had Core i3 330M processors, and when I replaced the processor, they both started up again fine! The 330M processor is one of the first with an integrated GPU. I've referred this to my HP rep who is looking in to this to see if it's happened anywhere else.



2505 posts

Uber Geek
+1 received by user: 283

Trusted
Subscriber

  Reply # 661050 24-Jul-2012 14:50 Send private message

Hey. Motherboard replacement sorted the issue. It was just out of warranty. Frustrated with HP's service on this one (or lack of).

This 6550b has integrated ATI graphics on the motherboard which had scorch marks around it. I had to purchase the replacement motherboard from Ebay as HP didn't or couldn't source one.

I still have the motherboard to abuse HP with....

Cheers, Matt.




My views (except when I am looking out their windows) are not those of my employer.

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

National AI group launching next month
Posted 25-May-2017 09:54


New Zealand Digital Future, according to tech companies
Posted 25-May-2017 09:51


New Microsoft Surface Pro delivers outstanding battery life, performance
Posted 25-May-2017 09:34


Garmin VIRB 360 brings immersive 360-degree 5.7K camera experience
Posted 25-May-2017 09:30


Telecommunications monitoring report: Are you being served?
Posted 24-May-2017 11:54


NetValue partners with CRM Provider SugarCRM
Posted 23-May-2017 20:04


Terabyte looms as Vocus users download 430GB a month
Posted 19-May-2017 14:51


2degrees tips into profit after seven lean years
Posted 19-May-2017 09:47


2degrees growth story continues
Posted 17-May-2017 15:25


Symantec Blocks 22 Million Attempted WannaCry Ransomware Attacks Globally
Posted 17-May-2017 12:41


HPE Unveils Computer Built for the Era of Big Data
Posted 17-May-2017 12:39


Samsung Galaxy S8 Plus review: Beautiful, feature-packed
Posted 16-May-2017 20:14


After ten years of mail pain Spark is done with Yahoo
Posted 15-May-2017 13:12


Warnings from security firms: do not click that link or risk your computer being infected
Posted 15-May-2017 10:11


Pushpay named NZ Hi-Tech Company of the Year 2017
Posted 15-May-2017 09:59



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.