Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

428 posts

Ultimate Geek


#136694 5-Dec-2013 20:27
Send private message

Will one of the Xtra/Yahoo people on here please PM me as I can't get any service from the helpdesk.

I've been trying to set up a redirect from an Xtra/Yahoo mailbox to an Office 365 address, however the verification e-mail link returns the following error:

"The system is experiencing some problems, please try again in a few minutes. (Error: #77315)"

I've been trying to get some resolution on this since last Friday (Nov 29th), I've got a case no. from the Support desk, I've spoken to 2nd level support, several times, all to no avail.  They just tell me they'll have to escalate to Yahoo for resolution, but then nothing happens.

This is really poor customer support.  I understand that everyone's busy with the e-mail problems but good god, I've been trying for a week to get this fixed.

I'd really appreciate some help from on the Telecom Geekzoners.

Create new topic
BDFL - Memuneh
65615 posts

Uber Geek

Lifetime subscriber

  #946243 5-Dec-2013 20:29
Send private message

You could configure Office 365 to POP into the Yahoo!Xtra email and collect emails from there?

1948 posts

Uber Geek
Inactive user

  #946246 5-Dec-2013 20:35
Send private message

Send me an email "pl at" with your account number and the email address you are having issues with. I'll see if I can sort it.

But as Mauricio said doing the pop pull would be just as good and easy to setup.

Create new topic

Twitter and LinkedIn »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

Withings launches three new devices to help monitor heart health from home
Posted 13-Feb-2020 20:05

Auckland start-up Yourcar matches new car buyers with dealerships
Posted 13-Feb-2020 18:05

School gardens go high tech to teach kids the importance of technology
Posted 13-Feb-2020 11:10

Malwarebytes finds Mac threats outpace Windows for the first time
Posted 13-Feb-2020 08:01

Amazon launches Echo Show 8 in Australia and New Zealand
Posted 8-Feb-2020 20:36

Vodafone New Zealand starts two year partnership with LetsPlay.Live
Posted 28-Jan-2020 11:24

Ring launches indoor-only security camera
Posted 23-Jan-2020 17:26

New report findings will help schools implement the digital technologies curriculum content
Posted 23-Jan-2020 17:25

N4L to upgrade & support wireless internet inside schools
Posted 23-Jan-2020 17:22

Netflix releases 21 Studio Ghibli works
Posted 22-Jan-2020 11:42

Vodafone integrates eSIM into device and wearable roadmap
Posted 17-Jan-2020 09:45

Do you need this camera app? Group investigates privacy implications
Posted 16-Jan-2020 03:30

JBL launches headphones range designed for gaming
Posted 13-Jan-2020 09:59

Withings introduces ScanWatch wearable combining ECG and sleep apnea detection
Posted 9-Jan-2020 18:34

NZ Police releases public app
Posted 8-Jan-2020 11:43

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.