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Topic # 140845 22-Feb-2014 00:01
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Can someone explain why Telecom's UFB products are being advertised with asymmetrical speeds instead of being (as it should be) symmetrical?  (I have a tongue-in-cheek guess, something to do with GCSB, or PRISM...)

All tongue-in-cheek guesses are welcomed, too.

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  Reply # 992122 22-Feb-2014 00:01
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Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.



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  Reply # 992139 22-Feb-2014 00:29
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Its to do with the design choice to use GPON, 2.4Gbps down, 1.2Gbps up shared between up to 32 houses

 
 
 
 




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  Reply # 992146 22-Feb-2014 01:23
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insane: Its to do with the design choice to use GPON, 2.4Gbps down, 1.2Gbps up shared between up to 32 houses


Was not aware of that.  I suppose there was a rational reason for not using EPON...

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  Reply # 992149 22-Feb-2014 06:50
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croc123:
insane: Its to do with the design choice to use GPON, 2.4Gbps down, 1.2Gbps up shared between up to 32 houses


Was not aware of that.  I suppose there was a rational reason for not using EPON...


And we are selling the services that the crown fibre holdings (CFH) local fibre companies (LFCs) such as Chorus, Enable, UFF or NorthPower provide.

If you needed a symmetrical uncontested port to your home that can be provided but expect a 4 ot 5 figure digit type bill for getting the business grade service.

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  Reply # 992164 22-Feb-2014 08:26
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croc123:
insane: Its to do with the design choice to use GPON, 2.4Gbps down, 1.2Gbps up shared between up to 32 houses


Was not aware of that.  I suppose there was a rational reason for not using EPON...


There is a very rational reason - pretty much every new FTTH deployment around the world is GPON.

If you want a symmetrical service P2P offerings are available as part of the CFH pricebook and are identical to those of HSHS now, starting at (from memory) $385 per month excl CIR for a 100Mbps service.




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  Reply # 992166 22-Feb-2014 08:43
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sbiddle: If you want a symmetrical service P2P offerings are available as part of the CFH pricebook and are identical to those of HSHS now, starting at (from memory) $385 per month excl CIR for a 100Mbps service.

Wow, that pricing has improved by an order of magnitude; I was quoted $4399/month for 100 Mb/s a few years ago!

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  Reply # 992181 22-Feb-2014 09:05
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Behodar:
sbiddle: If you want a symmetrical service P2P offerings are available as part of the CFH pricebook and are identical to those of HSHS now, starting at (from memory) $385 per month excl CIR for a 100Mbps service.

Wow, that pricing has improved by an order of magnitude; I was quoted $4399/month for 100 Mb/s a few years ago!


It is.. but it's also wholesale price so not taking into account installation and the handover ongoing costs, backhaul and international capacity. Then paying wages and trying to make a profit.

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  Reply # 992182 22-Feb-2014 09:09
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Ah right, it's too early in the morning for the retail/wholesale distinction :)

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  Reply # 992199 22-Feb-2014 09:47
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sbiddle:
croc123:
insane: Its to do with the design choice to use GPON, 2.4Gbps down, 1.2Gbps up shared between up to 32 houses


Was not aware of that.  I suppose there was a rational reason for not using EPON...


There is a very rational reason - pretty much every new FTTH deployment around the world is GPON.

If you want a symmetrical service P2P offerings are available as part of the CFH pricebook and are identical to those of HSHS now, starting at (from memory) $385 per month excl CIR for a 100Mbps service.





Interesting. I just put in a Vodafone UFB circuit (CBD) and the best I could get was 100/50 500G for $299. I would pay $100 more for 100/100 but it doesn't seem available. Might have to talk to my account manager.




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  Reply # 992239 22-Feb-2014 11:16
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plambrechtsen:
Behodar:
sbiddle: If you want a symmetrical service P2P offerings are available as part of the CFH pricebook and are identical to those of HSHS now, starting at (from memory) $385 per month excl CIR for a 100Mbps service.

Wow, that pricing has improved by an order of magnitude; I was quoted $4399/month for 100 Mb/s a few years ago!


It is.. but it's also wholesale price so not taking into account installation and the handover ongoing costs, backhaul and international capacity. Then paying wages and trying to make a profit.

So $395 retail then, and I better get my full 100Mbps to every overseas site in the world or I won't pay my bill :) :)
Oh and that's over wireless to my 10 year old laptop of course!




Chorus has spent $1.4 billion on making their xDSL broadband network faster. If your still stuck on ADSL or VDSL, why not spend from $150 on a master filter install to make sure you are getting the most out of your connection?
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  Reply # 992241 22-Feb-2014 11:17
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plambrechtsen:
croc123:
insane: Its to do with the design choice to use GPON, 2.4Gbps down, 1.2Gbps up shared between up to 32 houses


Was not aware of that.  I suppose there was a rational reason for not using EPON...


And we are selling the services that the crown fibre holdings (CFH) local fibre companies (LFCs) such as Chorus, Enable, UFF or NorthPower provide.

If you needed a symmetrical uncontested port to your home that can be provided but expect a 4 ot 5 figure digit type bill for getting the business grade service.


Come on its not that expensive. a 1gbps connection for us is less than 2k a month including unlimited national and an extra 1k for 100mbps unlimited international





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  Reply # 992247 22-Feb-2014 11:24
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lchiu7:
sbiddle:
croc123:
insane: Its to do with the design choice to use GPON, 2.4Gbps down, 1.2Gbps up shared between up to 32 houses


Was not aware of that.  I suppose there was a rational reason for not using EPON...


There is a very rational reason - pretty much every new FTTH deployment around the world is GPON.

If you want a symmetrical service P2P offerings are available as part of the CFH pricebook and are identical to those of HSHS now, starting at (from memory) $385 per month excl CIR for a 100Mbps service.





Interesting. I just put in a Vodafone UFB circuit (CBD) and the best I could get was 100/50 500G for $299. I would pay $100 more for 100/100 but it doesn't seem available. Might have to talk to my account manager.


$395 is the ratecard (wholesale) price for the product and excludes any CIR which is added in 10Mbps increments. The key difference between GPON and P2P is that with P2P you have dedicated bandwidth and pay for a CIR GPON is shared infrastructure, the only speed guarantee is the CIR high priority queue component of 2.5Mbps on that 100Mbps UFB connection. Retail is going to be significantly higher than this as you've got to factor in backhaul as well which is also a CIR product.

If you want P2P at present you're more than likely to end up on the existing P2P network rather than UFB.


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