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238 posts

Master Geek

#146841 30-May-2014 18:25
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Is XTRA Dead tonight? Help desk over 1 hour wait.
Some sites are working on VDSL but then others dont or start working. Its painfull. Anyone else?

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51 posts

Master Geek

  #1056701 30-May-2014 18:32
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Seems to be a DNS issue, I changed mine to and working ok now

9083 posts

Uber Geek

Lifetime subscriber

  #1056704 30-May-2014 18:36
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Ensure you're using + as your DNS else things will explode.


51 posts

Master Geek

  #1056768 30-May-2014 19:08
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Not when the Telecom DNS servers seem to be causing the issue

238 posts

Master Geek

  #1056776 30-May-2014 19:16
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Spoke to Helpdesk after a 50 min wait. Known problem. Going to take 6-8 hours to fix

51 posts

Master Geek

  #1056779 30-May-2014 19:17
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Change your DNS servers for now, as it is an issue with DNS

1569 posts

Uber Geek


  #1056783 30-May-2014 19:23
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6-8 hours for a fix? seems interesting

2549 posts

Uber Geek

  #1056857 30-May-2014 20:48
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I have been having no issues, is/was this only affecting certain groups of customers?


1948 posts

Uber Geek
Inactive user

  #1056860 30-May-2014 20:50
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Should have been fixed around 7:30.

238 posts

Master Geek

  #1056996 31-May-2014 11:12
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Seems to be happened again at times today.

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