Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




602 posts

Ultimate Geek

Trusted
Lifetime subscriber

# 177915 19-Aug-2015 07:59
Send private message

I noticed Spark is doing a big planned outage this week for their broadband.  Anyone got any idea what is this for?  Something big and exciting coming up?

https://www.spark.co.nz/help/servicealert/broadbandservicealert





Filter this topic showing only the reply marked as answer Create new topic
3336 posts

Uber Geek

Trusted
Lifetime subscriber

  # 1369017 19-Aug-2015 08:14
Send private message

Bloody hell 15 hours down time for Auckland this week.

Must be some major work going on.

14987 posts

Uber Geek

Trusted
Subscriber

  # 1369022 19-Aug-2015 08:24
One person supports this post
Send private message

Lucky there's no SLA. I wonder what they're doing for business customers?

 
 
 
 


2538 posts

Uber Geek

Subscriber

  # 1369031 19-Aug-2015 08:56
Send private message

Interesting. Hope it's something useful.

28124 posts

Uber Geek

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  # 1369037 19-Aug-2015 09:04
Send private message

The fact there was supposed to be an outage of 5 hours in Auckland last night and I've yet to see a single person complaining about an outage would suggest it was a lot short than that.

Facebook and Twitter would have gone mad with a 5hr outage!



4156 posts

Uber Geek

Trusted

  # 1369075 19-Aug-2015 09:41
One person supports this post
Send private message

These outages are the final stages of a major software and hardware upgrades across all of our Retail BB edge network elements. Although there's a 5 hour outage window the upgrades typically have taken 45 minutes each. The upgrades start at 1am and all customers are typically back online by 2am. Each night affects a few ten thousands of customers only. They say things like "AUCKLAND" in the outage notification because no-one understands us if we say precisely what it is.

FYI, this is the tail end of the national upgrade, about 80% of the boxes have been upgraded so far.

Cheers - N




--

 

Please note all comments are the product of my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.


714 posts

Ultimate Geek

Trusted
Spark NZ

  # 1369079 19-Aug-2015 09:49
Send private message

Well said, thanks N.




My views are my own, and may not necessarily represent those of my employer.


4156 posts

Uber Geek

Trusted

  # 1369084 19-Aug-2015 09:56
7 people support this post
Send private message

Addendum: While this is a lifecycle upgrade and we don't expect any change to performance, we do expect a 30-40% increase in the happiness of the magical pixies in the routers, as they have a bigger better CPU to help them shovel packets.

I can't guarantee you that this means more finely crafted packets and a general feeling of increased serenity in end users, but I know that it makes me feel that way :-)

Cheers - N





--

 

Please note all comments are the product of my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.


 
 
 
 


2779 posts

Uber Geek

Trusted
Lifetime subscriber

  # 1369194 19-Aug-2015 11:26
One person supports this post
Send private message

Talkiet: Addendum: While this is a lifecycle upgrade and we don't expect any change to performance, we do expect a 30-40% increase in the happiness of the magical pixies in the routers, as they have a bigger better CPU to help them shovel packets.

I can't guarantee you that this means more finely crafted packets and a general feeling of increased serenity in end users, but I know that it makes me feel that way :-)


The world needs an ever increasing flock of magical packet shovelling pixies riding their fibre unicorns for the Internet of Things these days.





62 posts

Master Geek


  # 1370236 19-Aug-2015 13:13
Send private message

this this outage related to the planned vdsl 998 plan upgrade across all dslam nationwide ??

4156 posts

Uber Geek

Trusted

  # 1370239 19-Aug-2015 13:16
Send private message

gorringS: this this outage related to the planned vdsl 998 plan upgrade across all dslam nationwide ??


Nope. Spark doesn't own the DSLAMs and we have no control about when or where that happens.

Cheers - N





--

 

Please note all comments are the product of my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.


1448 posts

Uber Geek

Subscriber

  # 1370723 20-Aug-2015 09:58
Send private message

Talkiet: Addendum: While this is a lifecycle upgrade and we don't expect any change to performance, we do expect a 30-40% increase in the happiness of the magical pixies in the routers, as they have a bigger better CPU to help them shovel packets.

I can't guarantee you that this means more finely crafted packets and a general feeling of increased serenity in end users, but I know that it makes me feel that way :-)

Cheers - N


For some reason I'm imagining you and a group of Spark people in a ute with networking gear in the back driving up and down New Zealand installing new equipment, taking selfies and sharing a pint at each pit stop along the way.

Btw, there have been lots of changes to the mobile network - are they in the process of replacing the Acatel/Lucent gear with Huawei (as mentioned in an earlier article this year)?




Laptop: MacBook Pro (15-inch, 2017)
Desktop: iMac (27-inch, 2017)
Smartphone: iPhone XS Max 256GB 'Space Grey'
Additional devices: Unifi Security Gateway, Unifi Switch, Unifi AP AC HD, Unifi Cloud Key, Apple Watch 4 44mm
Services: YouTube Premium, Wordpress, Skinny Mobile and Broadband

 


714 posts

Ultimate Geek

Trusted
Spark NZ

  # 1370744 20-Aug-2015 10:23
2 people support this post
Send private message

kawaii:

For some reason I'm imagining you and a group of Spark people in a ute with networking gear in the back driving up and down New Zealand installing new equipment, taking selfies and sharing a pint at each pit stop along the way.

Btw, there have been lots of changes to the mobile network - are they in the process of replacing the Acatel/Lucent gear with Huawei (as mentioned in an earlier article this year)?


That does sound far more fun!  The reality is quite a lot more mundane - bunch of people on a call like expectant fathers monitoring systems while someone does the hardware upgrade (which triggers the software upgrade).

As far as the mobile changes go, I'm not entirely familiar with what is happening there.  I do know that there are software upgrades being done as we need to co-ordinate all of our upgrades with theirs.  Couldn't comment (I don't know) on the Alu->Huawei question.




My views are my own, and may not necessarily represent those of my employer.


215 posts

Master Geek


  # 1371629 21-Aug-2015 14:42
Send private message

I'm just wondering is there's an email service like subscribe the service alert/planner outage. Since not everyone often check the service alert on the Spark page, so would have no idea when they have a planner outage.
Would be nice to receive email early on the day knowing there will be a planner outage.

2779 posts

Uber Geek

Trusted
Lifetime subscriber

  # 1375985 29-Aug-2015 09:02
2 people support this post
Send private message

I heard a rumor that the last piece of Spark Broadband infrastructure was upgraded Monday night this week, not that anyone noticed. I'm sure the Pixies are all feeling the love right now.

I however feel for our friends on the red network. As their upgrade to less than 10% of the Spark customer count is taking quite a bit lot longer.





Filter this topic showing only the reply marked as answer Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

New AI legaltech product launched in New Zealand
Posted 21-Aug-2019 17:01


Yubico launches first Lightning-compatible security key, the YubiKey 5Ci
Posted 21-Aug-2019 16:46


Disney+ streaming service confirmed launch in New Zealand
Posted 20-Aug-2019 09:29


Industry plan could create a billion dollar interactive games sector
Posted 19-Aug-2019 20:41


Personal cyber insurance a New Zealand first
Posted 19-Aug-2019 20:26


University of Waikato launches space for esports
Posted 19-Aug-2019 20:20


D-Link ANZ expands mydlink ecosystem with new mydlink Mini Wi-Fi Smart Plug
Posted 19-Aug-2019 20:14


Kiwi workers still falling victim to old cyber tricks
Posted 12-Aug-2019 20:47


Lightning Lab GovTech launches 2019 programme
Posted 12-Aug-2019 20:41


Epson launches portable laser projector
Posted 12-Aug-2019 20:27


Huawei launches new distributed HarmonyOS
Posted 12-Aug-2019 20:20


Lenovo introduces single-socket servers for edge and data-intensive workloads
Posted 9-Aug-2019 21:26


The Document Foundation announces LibreOffice 6.3
Posted 9-Aug-2019 16:57


Symantec sell enterprise security assets for US$ 10.7 billion to Broadcom
Posted 9-Aug-2019 16:43


Artificial tongue can distinguish whisky and identify counterfeits
Posted 8-Aug-2019 20:20



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.