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25 posts

Geek


# 194903 29-Mar-2016 14:53
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Spark customer here

 

Noticed chorus van across the road at the cabinet, doing some fun stuff.. then he closed up and took off and now I have no internet (line down).


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  # 1522246 29-Mar-2016 14:54
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Have you logged a fault with Spark?




25 posts

Geek


  # 1522249 29-Mar-2016 14:59
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Attempting too... 40 minute wait..


 
 
 
 


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  # 1522269 29-Mar-2016 15:26
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Pair stolen for another customer in 5..4..3..2..1..





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Ultimate Geek


  # 1522292 29-Mar-2016 15:38
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Is your landline still going?

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Ultimate Geek


  # 1522325 29-Mar-2016 16:12
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DensitY:

 

Spark customer here

 

Noticed chorus van across the road at the cabinet, doing some fun stuff.. then he closed up and took off and now I have no internet (line down).

 

 

This has happened to me in the past, chances are the Chorus tech has bumped a loose connection, highlight to Spark the coincidental timing and all that.  When it happened to me I think it was fixed within about 1 or 2 hours, Spark (maybe Telecom back then) put it through as a Chorus escalation I think and they got the tech that broke it to return to fix the problem.


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  # 1522328 29-Mar-2016 16:16
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DensitY:

 

Attempting too... 40 minute wait..

 

 

Unless you log a fault nothing is going to get done about it, try calling 120 for the faults line

 

you just have to preserve with it or try online chat but you might have to call anyways after that as chat cant help with everything


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