Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 
Yabanize
2348 posts

Uber Geek


  #1576161 18-Jun-2016 11:33
Send private message

old3eyes:

 

richms:

 

Wheelbarrow01:

 

No, not really. If you run out of prepaid credit during the outage, your phone will still be able to make calls as normal, BUT: when you next top up after the outage, the value of all calls made during the outage will then be debited from the amount you are topping up by. So it's not free - it's just essentially delayed billing for that period.

 

 

You are assuming that the sim is ever going to be topped up again. Go for it and then come monday bin the sim and buy another.

 

 

That could be inconvenient as you would have to tell everyone  your new cell number .  Way easier to port the number..

 

 

How about data? Will data be charged at the casual rate? OUCH


 
 
 

GoodSync. Easily back up and sync your files with GoodSync. Simple and secure file backup and synchronisation software will ensure that your files are never lost (affiliate link).
dejadeadnz
2394 posts

Uber Geek
Inactive user


  #1576185 18-Jun-2016 12:30
Send private message

Yabanize:

 

 

 

How about data? Will data be charged at the casual rate? OUCH

 

 

 

 

Exxxactly. If this is the case, then it further reinforces Xpd's point about the very poor communication. And, regardless, the fact that this is up in the air is unacceptable. But in the world of Old3eyes, apparently this is just some silly crusade.


rugrat
2988 posts

Uber Geek

Lifetime subscriber

  #1576195 18-Jun-2016 13:02
Send private message

dejadeadnz:

Yabanize:


 


How about data? Will data be charged at the casual rate? OUCH



 


Exxxactly. If this is the case, then it further reinforces Xpd's point about the very poor communication. And, regardless, the fact that this is up in the air is unacceptable. But in the world of Old3eyes, apparently this is just some silly crusade.



From the link in opening post, looks like value packs roll over normally as long as enough credit on phone. If not enough credit then it's casual rate charges.

What about my Prepaid Value Pack?
If you have enough balance on your mobile, your Prepaid Value Pack will roll over as usual. If you didn’t get a chance to top up before the upgrade, you’ll have an extra day to top up and keep your Value Pack in place once the system is up and running. Any calls or texts made between the time your Value Pack expires and your top up will be charged at casual rates.


Guessing data would be treated same as calls and texts.



PaulBags
809 posts

Ultimate Geek
Inactive user


  #1577178 20-Jun-2016 15:16
Send private message

That's pretty disgusting, it should retrospectively apply to the pack you buy at the end of outage, not casual rates.

mdav056
582 posts

Ultimate Geek

Subscriber

  #1577360 20-Jun-2016 19:17
Send private message

Looking at the Spark android app, there seems to be more useful information on it now, like clarity of when one's allowance ends.  Whoops, it is offline again for maintenance!

 

 





gml


PaulBags
809 posts

Ultimate Geek
Inactive user


  #1577662 21-Jun-2016 13:48
Send private message

http://i.stuff.co.nz/business/industries/81282636/Spark-promises-to-make-good-after-mobile-add-ons-fail-to-load

A bit fuzzy on the details but looks like Spark's ironing out the 'charged at casual' unfairness :).

Dairyxox
1591 posts

Uber Geek


  #1579742 24-Jun-2016 18:49
Send private message

Not going to well for me.

 

The usage app doesn't work. It can't tell me anything...what plan I'm on, my minutes, data usage etc.

 

Also my usage notifications are not working. So I'm in the dark about any usage.

 

Also the call centre for moves add changes is horrible now. Wait time seems to be about an hour whenever I call. At first I thought it would be from a backlog of jobs while the system was offline, but even tonight I still can't get through quickly.

 

My callback seems to have failed.

 

When I asked the CSR how it was going, she admitted the new system was crashing a lot.

 

I'd imagine these are just teething problems, and it will get sorted, and be much improved. Right now it sucks.




kornflake
409 posts

Ultimate Geek


  #1579817 24-Jun-2016 20:40
Send private message

Wonder if spark cheaped out on capacity, surly they would have built the system to 150% so to speak, guess not right now Vodafone don't look that bad.......

kornflake
409 posts

Ultimate Geek


  #1579819 24-Jun-2016 20:41
Send private message

Forgot to add the wait times were three hours today.

kornflake
409 posts

Ultimate Geek


  #1579820 24-Jun-2016 20:41
Send private message

Forgot to add the wait times were three hours today.

1 | 2 | 3 
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic





News and reviews »

One New Zealand Extends 3G Switch-off Date
Posted 11-Apr-2024 08:56


Amazon Echo Hub Review
Posted 10-Apr-2024 18:57


Epson Launches New Versatile A4 Desktop Scanners
Posted 10-Apr-2024 15:31


Motorola Mobility Launches New Android Phones in New Zealand
Posted 10-Apr-2024 14:59


Logitech G Unveils the PRO X 60 Gaming Keyboard
Posted 9-Apr-2024 19:01


Logitech Unveils Signature Slim Keyboard and Combo
Posted 9-Apr-2024 13:33


ExpressVPN Launches Aircove Go Portable Router With Built-in VPN
Posted 26-Mar-2024 21:25


Shure MoveMic Review
Posted 25-Mar-2024 12:47


reMarkable 2 Launches at JB Hi-Fi New Zealand
Posted 20-Mar-2024 08:36


Samsung Galaxy S24 Ultra review
Posted 19-Mar-2024 11:37


Google Nest Wifi Pro Review
Posted 16-Mar-2024 11:28


Samsung Galaxy A55 5G and Galaxy A35 5G
Posted 12-Mar-2024 12:41


Cricut EasyPress Mini Zen Blue launches at Spotlight New Zealand
Posted 12-Mar-2024 12:32


Logitech Introduces MX Brio Webcam
Posted 12-Mar-2024 12:24


HP Unveils Broadest Consumer Portfolio of AI-Enhanced Laptops
Posted 3-Mar-2024 18:09









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.







Backblaze unlimited backup