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Ob1kxb

8 posts

Wannabe Geek


  #2673761 13-Mar-2021 14:09
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Same here. Got a new modem and a new SIM card. Same issues.

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ajw

ajw
1786 posts

Uber Geek


  #2673824 13-Mar-2021 17:06
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Ob1kxb: Just an update.

Just switched from Spark unplanned Mobile Broadband to 2Degrees and all issues have disappeared entirely!

Confirmed it’s purely a Spark/Huawei issue

 

What sort of connection speeds are you getting with 2 degrees fixed wireless.

 

 


Ob1kxb

8 posts

Wannabe Geek


  #2673940 13-Mar-2021 18:44
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ajw:

 

What sort of connection speeds are you getting with 2 degrees fixed wireless.

 

 

Not wireless, 2Degrees Fibre... Besides them doing CG-NAT (stopping any services that require serving out traffic like VC etc) - so I got a static IP address which addresses that - the service has been great... good solid connection.




squareeyes123
11 posts

Geek


  #2715473 30-May-2021 12:16
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Reporting back. New modem and SIM picked up from Spark. It took them a WEEK to activate it. Agonizing. On the phone with them every day. Finally connected, and guess what... same issue.

 

What's the point of internet if you don't get notifications until you leave the house.


Spyware
2995 posts

Uber Geek

Lifetime subscriber

  #2715482 30-May-2021 13:26
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More likely related to CG-NAT timing out sessions. Change provider or technology as current service not fit for purpose.





Spark Max Fibre using Mikrotik CCR1009-8G-1S-1S+, CRS125-24G-1S, UAP, UAP AC Pro, UAP AC Pro Mesh, Apple TV 4, Apple TV 4K, iPad Air 1st gen, iPad Air 4th gen, iPhone 13, VodaTV Gen 2. If it doesn't move then it's data cabled.


squareeyes123
11 posts

Geek


  #2853902 20-Jan-2022 09:05
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Just adding an update. My parents, being "loyal" Spark customers didn't change ISP. They suffered, and we suffered with them for over two years. Spark stopped investigating... and the CSR that was initially helpfull stopped replying to my emails. They tried to sell my parents Geek Squad or whatever to "fix their clients" which I find unscrupulous at best.

 

Well they got Fibre yesterday with the Tairua roll-out, which uses the same router, and guess what... magically fixed.

 

Absolute shocker from Spark. Avoid them at all costs, and tell your boomer parents to get a real ISP not hell bent on screwing them on price for terrible service.


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