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dwilson:
1101:
They are breaking the law buy telling people that. Its now an offense to mislead people re CGA rights .
Who should he complain too if this happens?
Commerce Commission probably.
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1101:
johny99: Have to say Spark Retail Whanganui don’t Understand the CGA well at all either, They told an elderly pensioner that the CGA ends when the warranty does, A
They are breaking the law buy telling people that. Its now an offense to mislead people re CGA rights .
Unfortunately, management of so many companies(Incl where Ive worked) have a total disregard for the CGA . They make policies that go against the CGA & dont bother to train staff re the CGA
Was the stores 2IC, and Ray was told this on two interactions with him, but as Ray does not want to make a fuss, and that (as he puts it) he has more money in the bank than anyone instore combined would acquire in their working lifetime, he can not be bothered over a $400 phone!
johny99:
Was the stores 2IC, and Ray was told this on two interactions with him, but as Ray does not want to make a fuss, and that (as he puts it) he has more money in the bank than anyone instore combined would acquire in their working lifetime, he can not be bothered over a $400 phone!
I recall a business hub fella who was always out to make a fuss, total pain in my rear...
#include <std_disclaimer>
Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.
I suspect a 'Christmas Forum Fairy' solved this today, thank you very much.
Both Smart Mesh products refunded.
One less thing to worry about during Christmas.
hio77:
johny99:
Was the stores 2IC, and Ray was told this on two interactions with him, but as Ray does not want to make a fuss, and that (as he puts it) he has more money in the bank than anyone instore combined would acquire in their working lifetime, he can not be bothered over a $400 phone!
I recall a business hub fella who was always out to make a fuss, total pain in my rear...
Called going the extra mile for the customer Troy, something that is lacking within Spark if I have to be honest.
freitasm:
dwilson:
Who should he complain too if this happens?
Commerce Commission probably.
I don't think they have the resources to look into all issues that are reported to them according to their website. I reported an issue to them recently to them and didn't get any reply of acknowledgement, and they also don't act in individual cases.
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