Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 
3 posts

Wannabe Geek


  # 264234 16-Oct-2009 12:05
Send private message

Yup they'll switch me to another plan, I got the same letter everyone else did.
If I change to big time, after the first three months i'm going to have to pay an extra $20 because telecoms toll rates aren't as cheap as the one I currently have.

The customer rep that I spoke to on the phone said "If we release you from the contract would you return your wireless modem?"... I agreed, but then whoever his boss was that day, said no, that they won't release me.

It's only unfair because I had wireless for such a short time, and then I have to get stuck with a plan that I might not like, and I won't be able to change ISP's unless I pay telecom's fee.

8035 posts

Uber Geek

Trusted

  # 264239 16-Oct-2009 12:13
Send private message

It's possible you could win release from the contract via the disputes tribunal given the situation, you may have a strong case.. I don't know for sure you'd have to research it.  Start with www.consumer.org.nz.

Perhaps ring them up again and tell them you are looking into taking them to the disputes tribunal they may suddenly change their mind on returning the modem/dropping the contract. 

However Big Time is the same plan as Go Large just with FS upload instead of 128 kbit and the option to get interleaving turned off for lower latency, so it's basically Go Large but better for $10/month more.



 
 
 
 


3 posts

Wannabe Geek


  # 264308 16-Oct-2009 16:10
Send private message

Yeah... I wish...
I've a cousin who is a contract lawyer... and she put me on to consumer.org... and I think it's called telecommunications complaints... hmm.
I will check again, but I don't think I have any chance.
Thankyou for that though.

1 | 2 | 3 | 4 
View this topic in a long page with up to 500 replies per page Create new topic



Switch your broadband provider now - compare prices


Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Chorus to launch Hyperfibre service
Posted 18-Nov-2019 15:00


Microsoft launches first Experience Center worldwide for Asia Pacific in Singapore
Posted 13-Nov-2019 13:08


Disney+ comes to LG Smart TVs
Posted 13-Nov-2019 12:55


Spark launches new wireless broadband "Unplan Metro"
Posted 11-Nov-2019 08:19


Malwarebytes overhauls flagship product with new UI, faster engine and lighter footprint
Posted 6-Nov-2019 11:48


CarbonClick launches into Digital Marketplaces
Posted 6-Nov-2019 11:42


Kordia offers Microsoft Azure Peering Service
Posted 6-Nov-2019 11:41


Spark 5G live on Auckland Harbour for Emirates Team New Zealand
Posted 4-Nov-2019 17:30


BNZ and Vodafone partner to boost NZ Tech for SME
Posted 31-Oct-2019 17:14


Nokia 7.2 available in New Zealand
Posted 31-Oct-2019 16:24


2talk launches Microsoft Teams Direct Routing product
Posted 29-Oct-2019 10:35


New Breast Cancer Foundation app puts power in Kiwi women's hands
Posted 25-Oct-2019 16:13


OPPO Reno2 Series lands, alongside hybrid noise-cancelling Wireless Headphones
Posted 24-Oct-2019 15:32


Waikato Data Scientists awarded $13 million from the Government
Posted 24-Oct-2019 15:27


D-Link launches Wave 2 Unified Access Points
Posted 24-Oct-2019 15:07



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.