Hmm, no usage... Do you have TiVo???
Another failure. TiVo's usage is still charging so they turn off specific customers usage... I'm not sure how well known this fact is considering they have missed their sales target in a BIG way.
Yes I have TiVo, but my usage was not showing before that though..
The CSR I spoke to last night put me on hold for 5 mins then came back and said:
We don't record your usage as you are on Bigtime which is unlimited so there is no need to record it..
I would still have liked to know how much we were using monthly though so I could work out what sort of plan we need to aim for once bigtime stops..
There wouldn't be a record of it anywhere would there doozy if I give you my account number ?