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369 posts

Ultimate Geek
+1 received by user: 34

Trusted

  Reply # 396737 28-Oct-2010 11:10 Send private message

Hi - as of 11.00am still no Internet at our place in Wellington (interesting that my iPhone capitalizes the I of Internet - that's how important this is!).
According to the Telecom service status page if your Internet has been restored you should restart your modem... Errr, how do I know when it's been restored...?
Hmmm... do they usually give any sort of a refund or expense repayment in these situations?

Disgruntled of Miramar




Cheers,
Mike

iPhone photo/general blog - here


53 posts

Master Geek


  Reply # 396796 28-Oct-2010 12:42 Send private message

We too have had no internet since lunchtime yesterday at our home in Brooklyn, Wellington. This truly sucks, i do hope we will get compensated for this outage. Fair enough a couple of hours down, but a whole day at the prices we get charged for Broadband in NZ!

Not happy!

B

424 posts

Ultimate Geek
+1 received by user: 21


  Reply # 396798 28-Oct-2010 12:44 Send private message

yup we're still out in Jville - will looking for a refund on this




I help authors publish their books - DIYPublishing.co.nz

369 posts

Ultimate Geek
+1 received by user: 34

Trusted

  Reply # 396884 28-Oct-2010 15:38 Send private message

Whew - back online now (3.30pm) - about 27 hours without internet.... and I felt every minute of it! Didn't need to do a router restart... it was just 'there' all of a sudden.




Cheers,
Mike

iPhone photo/general blog - here


I'm @nate
6263 posts

Uber Geek
+1 received by user: 363

Moderator
Trusted
Subscriber

  Reply # 396915 28-Oct-2010 16:34 Send private message

lissie: yup we're still out in Jville - will looking for a refund on this


You've spoken to the helpdesk?




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