Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




2679 posts

Uber Geek
+1 received by user: 106

Trusted

Topic # 87639 3-Aug-2011 10:36 Send private message

Hi All,

I bought the mobile broadband 2GB pack on prepay and want to cancel it for next month. I can't find out how to do this. does anyone know?

Cheers




Senior Consultant @Intergen
All comments are my own opinion, and not that of my employer unless explicitly stated.

Create new topic
78 posts

Master Geek

Trusted

  Reply # 501232 3-Aug-2011 10:50 Send private message

Hi Lokhor,

Just give our prepaid helpdesk a call on *333 from your mobile or 0800 32 32 32 from any other NZ phone.

Thanks,

Joe



2679 posts

Uber Geek
+1 received by user: 106

Trusted

  Reply # 501237 3-Aug-2011 10:58 Send private message

Damn, I was hoping there would be a way to do it through the interface or text :(




Senior Consultant @Intergen
All comments are my own opinion, and not that of my employer unless explicitly stated.

 

 



353 posts

Ultimate Geek
+1 received by user: 44


  Reply # 502199 4-Aug-2011 23:23 Send private message

Yes, you can manage your Prepaid Extras on device using TWorld/Your Telecom or login online at telecom.co.nz/ytmobile



2679 posts

Uber Geek
+1 received by user: 106

Trusted

  Reply # 502231 5-Aug-2011 07:23 Send private message

I have tried that but there does not appear to be a button for unsubscribing from the 2GB pack, only the other packs have that option.




Senior Consultant @Intergen
All comments are my own opinion, and not that of my employer unless explicitly stated.

2038 posts

Uber Geek
+1 received by user: 212

Subscriber

  Reply # 502390 5-Aug-2011 12:25 Send private message

I thought the prepaid data packs on Telecom were charged at 10c/mb until you hit the agreed amount, unlike 2 Degrees (and presumably Vodafone) where you pay the $$ up front.

Has this changed?

489 posts

Ultimate Geek
+1 received by user: 3

Trusted

  Reply # 502401 5-Aug-2011 12:45 Send private message

@graemeh - yes this has changed, you pay up front now.

@lokhor - best to ring 123 or *333

29 posts

Geek


  Reply # 502431 5-Aug-2011 13:42 Send private message

Are you talking about the 2GB Bonus data you get when you purchase it or the standard 2GB plan?  Connect via 3G using the T-Stick and go here www.telecom.co.nz/mbbmeter.  to see your plan detail.

if it's the Bonus data, this will just expire after 60 days or when you use all the 2GB, it won't renew.  You can then selected the next plan you want, 500MB or 2GB under 'Extras'

2038 posts

Uber Geek
+1 received by user: 212

Subscriber

  Reply # 502438 5-Aug-2011 14:13 Send private message

akia: @graemeh - yes this has changed, you pay up front now.


That's a shame, that was one of the best features for those that only needed it occasionally. :(

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Telecommunications monitoring report: Are you being served?
Posted 24-May-2017 11:54


NetValue partners with CRM Provider SugarCRM
Posted 23-May-2017 20:04


Terabyte looms as Vocus users download 430GB a month
Posted 19-May-2017 14:51


2degrees tips into profit after seven lean years
Posted 19-May-2017 09:47


2degrees growth story continues
Posted 17-May-2017 15:25


Symantec Blocks 22 Million Attempted WannaCry Ransomware Attacks Globally
Posted 17-May-2017 12:41


HPE Unveils Computer Built for the Era of Big Data
Posted 17-May-2017 12:39


Samsung Galaxy S8 Plus review: Beautiful, feature-packed
Posted 16-May-2017 20:14


After ten years of mail pain Spark is done with Yahoo
Posted 15-May-2017 13:12


Warnings from security firms: do not click that link or risk your computer being infected
Posted 15-May-2017 10:11


Pushpay named NZ Hi-Tech Company of the Year 2017
Posted 15-May-2017 09:59


Passive Optical Lan means fibre to the desktop
Posted 12-May-2017 17:09


Finalists Named for 2017 CIO Awards
Posted 11-May-2017 20:00


Exhibition to showcase digital artwork from across the globe
Posted 10-May-2017 18:54


Accelerate 2017 to focus on navigating disruption with a design thinking mindset
Posted 10-May-2017 18:49



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.