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37 posts

Geek


  # 55286 12-Dec-2006 09:11
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I also installed the full version of VMC but this didn't fix my problem - although I agree that it's much better being able to connect immediately and not wait for VMC lite to load.

Whatever was changed on the Network last week fixed my problem. I have had no problems since and in the absence of doing any quantitative tests I'll just have to swear that I think its faster.

310 posts

Ultimate Geek

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  # 55651 16-Dec-2006 21:42
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johnr: ...Download V7.03 VMC software and run this instead of the Vodem software ...
Thanks, and I find that VMC works for "Power User" (as well as Admin) which VMCLite did not.

 
 
 
 


4 posts

Wannabe Geek


  # 55703 17-Dec-2006 20:29
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Good to find this forum. I have had the vodem for about 4wks now, and not overly impressed.
I've had all the symptoms you guys are reporting, plus a few others.  Been through the "it'll be fixed by Wednesday" message from vodafone.  But still getting poor performance.
Lockups, low/no speed pings of >10s etc...
Anyway Vodafone have been pretty helpful, and I did end up talking to a good tech guy on my last call.  Seems there are a few known problems with the network that they are working through.  One being if you are in the vicinity of multiple cell towers, and the vodem trys a "switch" then it can lock.  Also voice will always take priority over data, so if lots of calls are happenning, then the vodem can lock-up and/or perform poorly.
I am in Auckland CBD, so both these situations could easily arise!
However full credit to Vodafone for admitting the problems and they have given my 2 months free usage in compensation for these issues.  To quote the helpdesk.... "That should give us enough time to fix everything!"....
Cheers
Rob

19282 posts

Uber Geek
Inactive user


  # 55713 17-Dec-2006 21:17
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Hi Robby

Voice takes priority on the 2G network with the GPRS overlay (You live in 3G coverage) so count this out

In the 3G WCDMA/HSDPA its there for all and voice does not travel on the HSDPA channel

Try running the V7.03 VMC software and report back how you get on?

Thanks John

4 posts

Wannabe Geek


  # 55742 18-Dec-2006 07:56
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Hi John,
Thanks for your reply.  I'm just echoing what the voadafone guy told me.  Yes you could be right about 2G voice priority.
I am using the VMC software.  I migrated to that early on after advice again from Vodafone.
Still get problems, howver last night it only locked up once during a 1hr session.  It's still very slow and ping times are high.  I live in the middle of the CBD with excellent signal strength, but probably share my space with lots of other users!
Cheers
Rob


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