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283 posts

Ultimate Geek
+1 received by user: 2


Topic # 115875 10-Apr-2013 11:57
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Hi

It seems like the TelstraClear existing customer situation is confusing  I can see they have new cable plans. One of which is the 60gb plan, Which is $20 cheaper than what I am currently.   

But as far as I know, I will be left paying $20 more each month unless I change plan.   But there has been no information on how to do that sent to existing customers. 

How do I migrate my login to a vodafone login where I can set my plan etc.   Logging in with my account number just results in a legacy telstraclear page (which doesn't help).

I don't want to be paying more than I need to be. 

Thanks 



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558 posts

Ultimate Geek
+1 received by user: 110


  Reply # 797078 10-Apr-2013 12:01
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Just call them up and discuss the options - as far as I know there is no self-service change capability to switch over.

19282 posts

Uber Geek
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  Reply # 797080 10-Apr-2013 12:03
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Might be a good idea to review this thread

http://www.geekzone.co.nz/forums.asp?forumid=40&topicid=115641

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