Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




4352 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

# 131066 7-Oct-2013 19:20
Send private message

Anyone else tried topping up tonight?

I have just tried, both web-based from a pc, and on the android app.

The PC gives me the following error when I click on the link to top up by credit card, I cannot enter any details;

Sorry, you have been blocked from using the payment system.

 

You have been blocked from using the credit card payment system. If you believe this has been done in error we apologise for the inconvenience. Please contact us on 777 from your mobile or 0800 800 021 and we’ll sort it out.

 


My phone allows me to enter all of my CC details, however has the following error after submitting;


Sorry, there was an error processing your transaction.Please try again or call 777 customer services.


Unfortunately I am in no position to call them until after 10pm.


Create new topic
19282 posts

Uber Geek
Inactive user


  # 909505 7-Oct-2013 20:18
Send private message

Your prepay account could be recharge barred, Easy check for front line staff

John



4352 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  # 909507 7-Oct-2013 20:20
Send private message

I have now tried again, the mobile app says the connection has timed out, both on data and wifi.
I tried on the website, and has now worked.

Must have just been a hiccup.


What would cause an account to be barred?

 
 
 
 


19282 posts

Uber Geek
Inactive user


  # 909509 7-Oct-2013 20:25
Send private message

recharge barred happens when 3 attempts are made topping up by recharge voucher PIN and it's incorrect

Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Major Japanese retailer partners with smart New Zealand technology IMAGR
Posted 14-Oct-2019 10:29


Ola pioneers one-time passcode feature to fight rideshare fraud
Posted 14-Oct-2019 10:24


Spark Sport new home of NZC matches from 2020
Posted 10-Oct-2019 09:59


Meet Nola, Noel Leeming's new digital employee
Posted 4-Oct-2019 08:07


Registrations for Sprout Accelerator open for 2020 season
Posted 4-Oct-2019 08:02


Teletrac Navman welcomes AI tech leader Jens Meggers as new President
Posted 4-Oct-2019 07:41


Vodafone makes voice of 4G (VoLTE) official
Posted 4-Oct-2019 07:36


2degrees Reaches Milestone of 100,000 Broadband Customers
Posted 1-Oct-2019 09:17


Nokia 1 Plus available in New Zealand from 2nd October
Posted 30-Sep-2019 17:46


Ola integrates Apple Pay as payment method in New Zealand
Posted 25-Sep-2019 09:51


Facebook Portal to land in New Zealand
Posted 19-Sep-2019 18:35


Amazon Studios announces New Zealand as location for its upcoming series based on The Lord of the Rings
Posted 18-Sep-2019 17:24


The Warehouse chooses Elasticsearch service
Posted 18-Sep-2019 13:55


Voyager upgrades core network to 100Gbit
Posted 18-Sep-2019 13:52


Streaming service Acorn TV launches in New Zealand with selection with British shows
Posted 18-Sep-2019 08:55



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.