freitasm: Got my Vodafone bill today and even though I paid on the due date through Internet Banking it came as "Amount Overdue Please Pay Now".
I am not happy with this...
Involuntary autocorrect in operation on mobile device. Apologies in advance.
Got my phone account balance, via txt from Vodafone. I nearly fell off my chair the owing balance is over $750.00. (This is $650.00 more than normal!)Rang customer services they say the changes are for GPRS Wap data. But I have not gone out of the Vodafone live site. Checked when data was used and it directly matches the time I get a stuff regular news update’s via MMS(about 7am and 5 pm)Normally this costs me $2.00 a week. Getting accounts people to call back with an explanation. Not good at all. Andrew
freitasm: When I called them today I was told there is no record of my payment and the CSR asked me for my bank account number so someone in the accounts team can look for this transaction.