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369 posts

Ultimate Geek

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# 139556 12-Feb-2014 18:01
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I found out from an email to Chorus a few months back that around February our cabinet/exchange (not sure which) was scheduled to be upgraded to ADSL2+. Just yesterday I noticed that the modem is now connecting at ADSL2+ instead of just ADSL1. The download and upload speeds listed in the modem are basically identical to what we used to have (4.5Mbps D/ 1Mbps U). I can't get attenuation because our Vodafone Router doesn't supply it in the stats.

Is this normal for the performance to stay the same until the equipment is finished being upgraded and configured? I do know we were some distance from the exchange, but the Chorus email I got said that even accounting for our distance, We should get over 10Mbps download.

Even though many people are getting UFB, this minor upgrade is still exciting for me, so it'd be good to have some info :)

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5730 posts

Uber Geek

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  # 985330 12-Feb-2014 18:01
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Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.



6615 posts

Uber Geek
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  # 985343 12-Feb-2014 18:04
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PM your details and ill have a look. If you were getting those sync speeds on ADSL1 your lucky to get them on ADSL2. Its when you get closer it will ramp up significantly. Otherwise over distance its the same as ADSL1.

 
 
 
 


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  # 985344 12-Feb-2014 18:05
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19282 posts

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  # 985347 12-Feb-2014 18:09
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Approx where are you located?



369 posts

Ultimate Geek

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  # 985351 12-Feb-2014 18:22
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johnr: Approx where are you located?


Thanks John,

Tamahere, Waikato. I've PM'ed TimA, so I'll see what he says.

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  # 985352 12-Feb-2014 18:24
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johnr: Approx where are you located?


Line is good. ADSL2+ Now. No more congested backhaul.

 

 

  • Parameter Value (U) Value (D)
  • lqd.parameter.actual.bitrate 942 5024
  • lqd.parameter.attainable.bitrate 945 5564
  • lqd.parameter.rel.capacity.occupation 98 96
  • lqd.parameter.attenuation 21.6 36.2
  • lqd.parameter.loop.attenuation 21.9 37.5
  • lqd.parameter.noise.margin 12.6 12.6
  • lqd.parameter.actual.psd -38.1 -40.6
  • lqd.parameter.power 12.2 19.4
  • lqd.atm.traffic.rate.title 2265851371 4245849011

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Ultimate Geek


  # 985353 12-Feb-2014 18:25
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Where abouts in tamahere i know the area well

 
 
 
 


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  # 985356 12-Feb-2014 18:29
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The OP knows where he lives.




369 posts

Ultimate Geek

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  # 985357 12-Feb-2014 18:33
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TimA:
johnr: Approx where are you located?


Line is good. ADSL2+ Now. No more congested backhaul.

 

  • Parameter Value (U) Value (D)
  • lqd.parameter.actual.bitrate 942 5024
  • lqd.parameter.attainable.bitrate 945 5564
  • lqd.parameter.rel.capacity.occupation 98 96
  • lqd.parameter.attenuation 21.6 36.2
  • lqd.parameter.loop.attenuation 21.9 37.5
  • lqd.parameter.noise.margin 12.6 12.6
  • lqd.parameter.actual.psd -38.1 -40.6
  • lqd.parameter.power 12.2 19.4
  • lqd.atm.traffic.rate.title 2265851371 4245849011


Did you find the account number for our address? 36db isn't a great attenuation is it, but do you know if the speeds will increase as the Chorus work is completed?

Thanks


6615 posts

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  # 985358 12-Feb-2014 18:34
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JoshWright:
TimA:
johnr: Approx where are you located?


Line is good. ADSL2+ Now. No more congested backhaul.

 

  • Parameter Value (U) Value (D)
  • lqd.parameter.actual.bitrate 942 5024
  • lqd.parameter.attainable.bitrate 945 5564
  • lqd.parameter.rel.capacity.occupation 98 96
  • lqd.parameter.attenuation 21.6 36.2
  • lqd.parameter.loop.attenuation 21.9 37.5
  • lqd.parameter.noise.margin 12.6 12.6
  • lqd.parameter.actual.psd -38.1 -40.6
  • lqd.parameter.power 12.2 19.4
  • lqd.atm.traffic.rate.title 2265851371 4245849011


Did you find the account number for our address? 36db isn't a great attenuation is it, but do you know if the speeds will increase as the Chorus work is completed?

Thanks



There wont be anything to make it faster. Its running at the line capacity. ADSL2+ wont have much difference at this distance in terms of Sync.



369 posts

Ultimate Geek

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  # 985360 12-Feb-2014 18:39
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TimA:
JoshWright:
TimA:
johnr: Approx where are you located?


Line is good. ADSL2+ Now. No more congested backhaul.

 

  • Parameter Value (U) Value (D)
  • lqd.parameter.actual.bitrate 942 5024
  • lqd.parameter.attainable.bitrate 945 5564
  • lqd.parameter.rel.capacity.occupation 98 96
  • lqd.parameter.attenuation 21.6 36.2
  • lqd.parameter.loop.attenuation 21.9 37.5
  • lqd.parameter.noise.margin 12.6 12.6
  • lqd.parameter.actual.psd -38.1 -40.6
  • lqd.parameter.power 12.2 19.4
  • lqd.atm.traffic.rate.title 2265851371 4245849011


Did you find the account number for our address? 36db isn't a great attenuation is it, but do you know if the speeds will increase as the Chorus work is completed?

Thanks



There wont be anything to make it faster. Its running at the line capacity. ADSL2+ wont have much difference at this distance in terms of Sync.


So the 5Mbps Download speed I have now is the maximum I'll get? 

6615 posts

Uber Geek
Inactive user


  # 985362 12-Feb-2014 18:40
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JoshWright:
TimA:
JoshWright:
TimA:
johnr: Approx where are you located?


Line is good. ADSL2+ Now. No more congested backhaul.

 

  • Parameter Value (U) Value (D)
  • lqd.parameter.actual.bitrate 942 5024
  • lqd.parameter.attainable.bitrate 945 5564
  • lqd.parameter.rel.capacity.occupation 98 96
  • lqd.parameter.attenuation 21.6 36.2
  • lqd.parameter.loop.attenuation 21.9 37.5
  • lqd.parameter.noise.margin 12.6 12.6
  • lqd.parameter.actual.psd -38.1 -40.6
  • lqd.parameter.power 12.2 19.4
  • lqd.atm.traffic.rate.title 2265851371 4245849011


Did you find the account number for our address? 36db isn't a great attenuation is it, but do you know if the speeds will increase as the Chorus work is completed?

Thanks



There wont be anything to make it faster. Its running at the line capacity. ADSL2+ wont have much difference at this distance in terms of Sync.


So the 5Mbps Download speed I have now is the maximum I'll get? 


Check with CoffeeBaron if he can do some work but yes. Performing to specification :)

Distance and copper quality causes it to be slow. There is a lot of info floating around about internal wiring issue. Consult CoffeeBaron about this.



369 posts

Ultimate Geek

Trusted

  # 985363 12-Feb-2014 18:42
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TimA:
JoshWright:
TimA:
JoshWright:
TimA:
johnr: Approx where are you located?


Line is good. ADSL2+ Now. No more congested backhaul.

 

  • Parameter Value (U) Value (D)
  • lqd.parameter.actual.bitrate 942 5024
  • lqd.parameter.attainable.bitrate 945 5564
  • lqd.parameter.rel.capacity.occupation 98 96
  • lqd.parameter.attenuation 21.6 36.2
  • lqd.parameter.loop.attenuation 21.9 37.5
  • lqd.parameter.noise.margin 12.6 12.6
  • lqd.parameter.actual.psd -38.1 -40.6
  • lqd.parameter.power 12.2 19.4
  • lqd.atm.traffic.rate.title 2265851371 4245849011


Did you find the account number for our address? 36db isn't a great attenuation is it, but do you know if the speeds will increase as the Chorus work is completed?

Thanks



There wont be anything to make it faster. Its running at the line capacity. ADSL2+ wont have much difference at this distance in terms of Sync.


So the 5Mbps Download speed I have now is the maximum I'll get? 


Check with CoffeeBaron if he can do some work but yes. Performing to specification :)


Okay, thanks for your help Tim and John. I suspect it may be due to an old alarm we have connected to the internal wiring and the fact that there's no master filter, so that's the next issue to solve.

19282 posts

Uber Geek
Inactive user


  # 985364 12-Feb-2014 18:42
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You should find peak time now it should be much better

6615 posts

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  # 985366 12-Feb-2014 18:45
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Master filter" Invest in one, Coffeebaron is local. So consult him, usually about $150ish for the job.

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