Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




68 posts

Master Geek


Topic # 140660 16-Feb-2014 21:21
Send private message

For some days now I have been noticing sudden drops in speed in my connection but without losing sync on the router. I was not that fussed about it until I started seeing a message on my phone saying "your connection is unreliable" when it was connected to the home WiFi.
Yesterday, thinking it's a WiFi problem I swapped to the new HUAWEI HG659 while waiting for VDSL. Problem still exists and possibly has gotten worse. Sudden drops in speed and almost no connection. Line comes right by itself without resyncing. I was lucky enough to do a speedtest right on the time the speed was coming right again... https://www.speedtest.net/my-result/3309492991. Look at the graph... 
After I re-established the connection (reset DSL) all comes right https://www.speedtest.net/my-result/3309507149 . But five minutes later it happens again.

I am about to switch to VDSL in the next few days, but this is frustrating as I can't even go on Facebook :(

Any ideas ?

DSL Stats

 

DSL synchronization status:

 

Up

 

 

Connection status:

 

Showtime

 

 

Upstream line rate (kbit/s):

 

1089

 

 

Downstream line rate (kbit/s):

 

16641

 

 

Maximum upstream rate (kbit/s):

 

1085

 

 

Maximum downstream rate (kbit/s):

 

19804

 

 

Upstream noise safety coefficient (dB):

 

13.5

 

 

Downstream noise safety coefficient (dB):

 

12.1

 

 

Upstream interleave depth:

 

0

 

 

Downstream interleave depth:

 

0

 

 

Line standard:

 

ADSL_2plus

 

 

Upstream line attenuation (dB):

 

3.8

 

 

Downstream line attenuation (dB):

 

6

 

 

Upstream output power (dBmV):

 

12.1

 

 

Downstream output power (dBmV):

 

18.5

 

 

 

 

 


Create new topic
5429 posts

Uber Geek
+1 received by user: 234

Trusted
Geekzone
Subscriber

  Reply # 988492 16-Feb-2014 21:21
Send private message

Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.



19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 988506 16-Feb-2014 21:23
Send private message

When VDSL is installed a master filter will be installed, Do you have a master filter installed at the moment or are you just using line filters

John

 
 
 
 


1497 posts

Uber Geek
+1 received by user: 285

Lifetime subscriber

  Reply # 988513 16-Feb-2014 21:25
Send private message

I've been having exactly the same issue ever since switching to VDSL, usually happens in the late afternoon and a modem reboot seems to fix it, weird thing is my VOip service still works, computer reports that their is an internet connection, can't get emails or browse website and my cell when connected to Wifi reports unstable connection.




68 posts

Master Geek


  Reply # 988517 16-Feb-2014 21:29
Send private message

No, there is no filter on the line whatsoever. Never had on from day 1 as I was always on naked.

5518 posts

Uber Geek
+1 received by user: 1592

Trusted

  Reply # 988519 16-Feb-2014 21:30
Send private message

Dont reboot the modem on VDSL when DLM is running. Bad idea..
The line speed is fine for ADSL with that sync, If its dropping the filter might fix it anyway. VDSL is generally more stable as the port tailors the profile to the line. Dont jump up and down just yet!




Steam: Coil (Same photos as profile here)
Origin: Scranax
Currently playing on PC: Rust, Subnautica, CS:GO, AOE2 HD, BeamNG Drive, BF1.




68 posts

Master Geek


  Reply # 988532 16-Feb-2014 21:37
Send private message

TimA
I don't understand what you are saying. I am not on VDSL yet. Yes the line speed is very good for ADSL but without losing sync the speed goes down to almost zero with pings to VF of 200+ms making it unusable unless I reset the modem.
Could this just be a transition to VDSL issue?

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 988533 16-Feb-2014 21:38
Send private message

grkiwi: No, there is no filter on the line whatsoever. Never had on from day 1 as I was always on naked.


Having naked BB does not mean you don't need a filter unless you have a dedicated master Telephone jack point and all other telephone house wiring is isolated from the master telephone jack point



68 posts

Master Geek


  Reply # 988539 16-Feb-2014 21:45
Send private message

johnr:
grkiwi: No, there is no filter on the line whatsoever. Never had on from day 1 as I was always on naked.


Having naked BB does not mean you don't need a filter unless you have a dedicated master Telephone jack point and all other telephone house wiring is isolated from the master telephone jack point


Yep, I agree, but never had a problem for almost a year now.

5518 posts

Uber Geek
+1 received by user: 1592

Trusted

  Reply # 988542 16-Feb-2014 21:47
Send private message

grkiwi: TimA
I don't understand what you are saying. I am not on VDSL yet. Yes the line speed is very good for ADSL but without losing sync the speed goes down to almost zero with pings to VF of 200+ms making it unusable unless I reset the modem.
Could this just be a transition to VDSL issue?


Not a transitional issue. If pings are spiking there are issues to AU servers currently. If its across the board maybe look at your home network.
I was meaning physical drops i thought you said that before?

Confirm the modem make/model?




Steam: Coil (Same photos as profile here)
Origin: Scranax
Currently playing on PC: Rust, Subnautica, CS:GO, AOE2 HD, BeamNG Drive, BF1.




68 posts

Master Geek


  Reply # 988561 16-Feb-2014 21:56
Send private message

TimA:
grkiwi: TimA
I don't understand what you are saying. I am not on VDSL yet. Yes the line speed is very good for ADSL but without losing sync the speed goes down to almost zero with pings to VF of 200+ms making it unusable unless I reset the modem.
Could this just be a transition to VDSL issue?


Not a transitional issue. If pings are spiking there are issues to AU servers currently. If its across the board maybe look at your home network.
I was meaning physical drops i thought you said that before?

Confirm the modem make/model?


Modem is the HUAWEI HG659

Don't know if this is correct, but I believe the pings on speedtest.net are to VF servers in AKL? Yes speed issues were across the board, but as I said before, sync stayed up all the time. 
Having said that, it seems to have come right now. Up for 30mins+ without problems.

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 988568 16-Feb-2014 22:17
Send private message

grkiwi:
johnr:
grkiwi: No, there is no filter on the line whatsoever. Never had on from day 1 as I was always on naked.


Having naked BB does not mean you don't need a filter unless you have a dedicated master Telephone jack point and all other telephone house wiring is isolated from the master telephone jack point


Yep, I agree, but never had a problem for almost a year now.


House wiring quality does not remain static, connections corrode over time and just time in general changes things

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

CPTPP text and National Interest Analysis released for public scrutiny
Posted 21-Feb-2018 19:43


Foodstuffs to trial digitised shopping trolleys
Posted 21-Feb-2018 18:27


2018: The year of zero-login, smart cars & the biometrics of things
Posted 21-Feb-2018 18:25


Intel reimagines data centre storage with new 3D NAND SSDs
Posted 16-Feb-2018 15:21


Ground-breaking business programme begins in Hamilton
Posted 16-Feb-2018 10:18


Government to continue search for first Chief Technology Officer
Posted 12-Feb-2018 20:30


Time to take Appleā€™s iPad Pro seriously
Posted 12-Feb-2018 16:54


New Fujifilm X-A5 brings selfie features to mirrorless camera
Posted 9-Feb-2018 09:12


D-Link ANZ expands connected smart home with new HD Wi-Fi cameras
Posted 9-Feb-2018 09:01


Dragon Professional for Mac V6: Near perfect dictation
Posted 9-Feb-2018 08:26


OPPO announces R11s with claims to be the picture perfect smartphone
Posted 2-Feb-2018 13:28


Vocus Communications wins a place on the TaaS panel
Posted 26-Jan-2018 15:16


SwipedOn raises $1 million capital
Posted 26-Jan-2018 15:15


Slingshot offers unlimited gigabit fibre for under a ton
Posted 25-Jan-2018 13:51


Spark doubles down on wireless broadband
Posted 24-Jan-2018 15:44



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.