Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




232 posts

Master Geek


# 152006 12-Sep-2014 21:40
Send private message

Hi,

For the last two weeks I have been seeing pings to a couple of test sites jump to over 700 ms in the evenings.

Traceroute shows the 700 ms latency at my first hop... my connection is normally a very solid sub 20 ms to my first hop.
Vodafone ADSL2+.

Yes, I will log a fault but just putting it out there to see if there any others seeing it, or if it's a known issue.






Last login: Tue Sep  9 09:51:32 on console
Nigels-MacBook-Air:~ nigelbroad$ traceroute 8.8.8.8
traceroute to 8.8.8.8 (8.8.8.8), 64 hops max, 52 byte packets  
1  192.168.2.1 (192.168.2.1)  1.560 ms  1.302 ms  1.200 ms  
2  118-92-171-254.dsl.dyn.ihug.co.nz (118.92.171.254)  713.357 ms  741.061 ms  635.103 ms  
3  * gi0-2-0-3.ppnzwtc01.wlg.vf.net.nz.180.109.203.in-addr.arpa (203.109.180.210)  650.202 ms  682.265 ms  
4  gi0-2-0-3.ppnzwtc02.wlg.vf.net.nz (203.109.180.209)  716.768 ms  653.392 ms  624.390 ms ^C
Nigels-MacBook-Air:~ nigelbroad$

View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2 | 3
6615 posts

Uber Geek
Inactive user


  # 1127579 12-Sep-2014 22:13
Send private message

Sounds like a congested Chorus node.
Where on the Chorus maps are you?

http://www.chorus.co.nz/maps 



232 posts

Master Geek


  # 1127583 12-Sep-2014 22:19
Send private message

I can't even load the map at the moment!
I'm in Geraldine Crescent, just chuck in a random number.
Not on a cabinet, our area is connected back to the Cloverlea (CVE) exchange.

Cheers,
Nigel

 
 
 
 


6615 posts

Uber Geek
Inactive user


  # 1127586 12-Sep-2014 22:27
Send private message




WiFi?



232 posts

Master Geek


  # 1127588 12-Sep-2014 22:30
Send private message

That's the one.

Nah the Linux box running the SmokePing probes is Gigabit LAN connected.

6615 posts

Uber Geek
Inactive user


  # 1127598 12-Sep-2014 22:45
Send private message

Tried another router?
Is it just ping time or speeds too?
Log a fault i suggest.



232 posts

Master Geek


  # 1128958 15-Sep-2014 12:11
Send private message

TimA: Tried another router?
Is it just ping time or speeds too?
Log a fault i suggest.


Tried another router.
Speed as well, drops down into the hundreds of Kb/s.

Fault logged yesterday.  The response was please restart your modem and call back if it happens again.
Restarted the modem, fault occurred again last night 19:05 to 21:40:




Just calling in now to let them know.

Cheers,
Nigel





232 posts

Master Geek


  # 1163154 27-Oct-2014 20:10
Send private message

Hi,

I'm sorry to say that a month and a half later things have not improved.
The job has been open with Vodafone since I originally posted here.

Internet was a shocker today.  I presume due to the holiday and the not so great weather keeping people indoors, peak time congestion struck from 2.10pm onwards.  It has continued to be bad each evening from around 5pm till 10pm.
The job number is INC000001581094 if someone from Vodafone would like to take a look for me?



Regards,
Nigel


 
 
 
 


28338 posts

Uber Geek

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  # 1163155 27-Oct-2014 20:17
One person supports this post
Send private message

And it's definitely not you saturating your upstream causing the issue?




232 posts

Master Geek


  # 1163158 27-Oct-2014 20:31
Send private message

sbiddle: And it's definitely not you saturating your upstream causing the issue?



Thanks for your reply.

Nah definitely not that.  The congestion issue also appears when there is nobody home for the evening and nothing scheduled to run (I don't run any Torrents or any other sort of services that would max my upstream).

I also graph my WAN interface on a Mikrotik and you can see there is nothing happening currently, yet the connection is in a fairly bad state:



 



Regards,
Nigel



232 posts

Master Geek


  # 1167758 3-Nov-2014 16:14
Send private message

Could a Vodafone Geekzoner possibly take a look at this?  It's happening every night and was particularly bad last night.
Heading towards two months since I logged a support call and I'm not receiving particularly great service through the standard channels, as seems to be the recent experience of others on this forum.

My VF username = nbroad

Thanks,
Nigel

709 posts

Ultimate Geek

Trusted
Vodafone NZ

  # 1167775 3-Nov-2014 16:37
Send private message

I'll try to find out what's happening with that ticket.




4227 posts

Uber Geek


  # 1167847 3-Nov-2014 18:23
Send private message

The cabling down your street is particularly average - as you know. I wonder if this is some sort of bad as5 crosstalk once people get home in the neighbourhood and start using the connection - long shot yea but you never know. CVE has an ISAM for a long time and backhaul isn't an issue so I don't see that being an issue.

Maybe it's time to build a radio tower on top of your house and bang a wireless link across to the DC on JFK? hahaha



232 posts

Master Geek


  # 1168468 4-Nov-2014 13:55
Send private message

Yeah radio link is a good idea Sam!

I think this Vodafone congestion issue is a bit bigger than my little old street though.

I now have people approaching me at work saying "how's your home internet with Vodafone been lately?"
Lots more people in PN are having exactly the same issue, all in different areas of Palmy, one Pitama Road on a cabinet and another one up Vogel St way on a cabinet.

Vodafone have acknowledged a fault in Palmy and are saying it is resolved... I'm not holding my breath though.
http://www.vodafone.co.nz/help/network-status/

N.



232 posts

Master Geek


  # 1168477 4-Nov-2014 13:58
Send private message

Last night was possibly the worst it has ever been.

1700 - 2300
up to 93% packet loss and 634 ms ping!




19282 posts

Uber Geek
Inactive user


  # 1168545 4-Nov-2014 14:59
Send private message

nbroad: Yeah radio link is a good idea Sam!

I think this Vodafone congestion issue is a bit bigger than my little old street though.

I now have people approaching me at work saying "how's your home internet with Vodafone been lately?"
Lots more people in PN are having exactly the same issue, all in different areas of Palmy, one Pitama Road on a cabinet and another one up Vogel St way on a cabinet.

Vodafone have acknowledged a fault in Palmy and are saying it is resolved... I'm not holding my breath though.
http://www.vodafone.co.nz/help/network-status/

N.


Could be 100% different issue

 1 | 2 | 3
View this topic in a long page with up to 500 replies per page Create new topic



Switch your broadband provider now - compare prices


Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Spark launches new wireless broadband "Unplan Metro"
Posted 11-Nov-2019 08:19


Malwarebytes overhauls flagship product with new UI, faster engine and lighter footprint
Posted 6-Nov-2019 11:48


CarbonClick launches into Digital Marketplaces
Posted 6-Nov-2019 11:42


Kordia offers Microsoft Azure Peering Service
Posted 6-Nov-2019 11:41


Spark 5G live on Auckland Harbour for Emirates Team New Zealand
Posted 4-Nov-2019 17:30


BNZ and Vodafone partner to boost NZ Tech for SME
Posted 31-Oct-2019 17:14


Nokia 7.2 available in New Zealand
Posted 31-Oct-2019 16:24


2talk launches Microsoft Teams Direct Routing product
Posted 29-Oct-2019 10:35


New Breast Cancer Foundation app puts power in Kiwi women's hands
Posted 25-Oct-2019 16:13


OPPO Reno2 Series lands, alongside hybrid noise-cancelling Wireless Headphones
Posted 24-Oct-2019 15:32


Waikato Data Scientists awarded $13 million from the Government
Posted 24-Oct-2019 15:27


D-Link launches Wave 2 Unified Access Points
Posted 24-Oct-2019 15:07


LG Electronics begins distributing the G8X THINQ
Posted 24-Oct-2019 10:58


Arlo unveils its first video doorbell
Posted 21-Oct-2019 08:27


New Zealand students shortlisted for James Dyson Award
Posted 21-Oct-2019 08:18



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.