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heapsort
235 posts

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  #1261559 18-Mar-2015 12:08
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Since (finally) upgrading cable from 15/2 to 50/2 in Christchurch earlier this year, doing occasional speed tests over wifi at various times of day when rest of family is doing only light web browsing (no video) I have consistently seen 48-50 Mbps download - when I'm in the same room as our router. Upstairs at the far end of the house, download drops to under 20 but still sufficient for our usage; not planning to change router or get a wifi extender any time soon.

 
 
 

You will find anything you want at MightyApe (affiliate link).
RZeroX
8 posts

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  #1264733 21-Mar-2015 21:31
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Should be getting 100/10 but only getting this

johnr
19282 posts

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  #1264734 21-Mar-2015 21:33
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RZeroX: Should be getting 100/10 but only getting this


Cable profile needs to be checked and I take it the test was not done over WiFi?



RZeroX
8 posts

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  #1264740 21-Mar-2015 21:37
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johnr:
RZeroX: Should be getting 100/10 but only getting this


Cable profile needs to be checked and I take it the test was not done over WiFi?

Yes, should I test over Ethernet?

johnr
19282 posts

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  #1264753 21-Mar-2015 21:52
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RZeroX:
johnr:
RZeroX: Should be getting 100/10 but only getting this


Cable profile needs to be checked and I take it the test was not done over WiFi?

Yes, should I test over Ethernet?


Review the thread please and see what happened when the OP tested over Ethernet,

RZeroX
8 posts

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  #1264781 21-Mar-2015 23:50
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johnr:
RZeroX:
johnr:
RZeroX: Should be getting 100/10 but only getting this


Cable profile needs to be checked and I take it the test was not done over WiFi?

Yes, should I test over Ethernet?


Review the thread please and see what happened when the OP tested over Ethernet,

Running with Ethernet

quickymart
11970 posts

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  #1264784 22-Mar-2015 00:03
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Downstream is worse, upstream is better...odd.



  #1264826 22-Mar-2015 08:26
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always do testing over ethernet, you dont know what sort of bottlenecks wifi is adding to your network

dualznz
18 posts

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  #1265845 23-Mar-2015 14:22
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this is mine its contant as well never drops below 98Mb/s down

mattbush
784 posts

Ultimate Geek
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  #1266043 23-Mar-2015 17:01
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Kapiti 100/10

Last Result:
Download Speed: 29858 kbps (3732.3 KB/sec transfer rate)
Upload Speed: 9801 kbps (1225.1 KB/sec transfer rate)
23/03/2015 17:00:46

quickymart
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  #1266065 23-Mar-2015 17:48
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Sigh.

itxtme
2068 posts

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  #1266092 23-Mar-2015 19:11
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quickymart: Sigh.


Normally wouldnt bite, but he has a genuine complaint.  And it seems the commerce commission disagrees with your view on the matter

http://www.comcom.govt.nz/fair-trading/fair-trading-act-fact-sheets/ Guidelines for broadband suppliers.

Advertised download or upload speeds should be realistic and consistently achievable by consumers.
 

Arguments of "you have to pay premium" and "best effort" are not aligned with the fair trading act.  Months of poor service could be considered in breach.

And now back on topic



On 120/10 - peak time fail!

quickymart
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  #1266113 23-Mar-2015 19:23
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Yes, he has a complaint, but "best effort service" will be specified in the T&C's he signed when he took the connection. Also (as sbiddle and several others have said) the connection is up to 100MB/s. That's the crux of the matter - up to that speed,not guaranteed (which is quite different). So, good luck with that.
I just get frustrated seeing him post his speedtest in almost every thread when John has clearly stated "there is a problem but we're working on fixing it" - like posting his speedtest results every 15 minutes will change the situation.

quickymart
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  #1266114 23-Mar-2015 19:24
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Same rule applies to your connection - you're not guaranteed 120 down, at all.

itxtme
2068 posts

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  #1266126 23-Mar-2015 19:35
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Cool - issue with your thinking is that you cannot opt out of the FTA.  I could write any T/C's I wanted for my company, still doesnt make them more relevant or overruling than the Fair Trading Act.

They should not reflect theoretically achievable or maximum speeds as it is unlikely that customers will be able to get these speeds regularly given factors such as the customer’s distance from the exchange, the number of people using the service and the quality of the customer’s wiring.


From the same document.  It speaks for itself - its the law!

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